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Author Topic: localbitcoins.com very bad site  (Read 288 times)
jameslewis123 (OP)
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November 21, 2017, 04:04:55 PM
 #1

Hello everyone. localbitcoins.com took my money that was sent to their wallet generated on site. By mistake i sent usd tether to their bitcoin wallet. When i ask for refund they told me they will not do it untill march 2018. 25000$ HOLD TILL MARCH 2018. VERY BAD SITE. WILL POST THIS CASE ON EVERY BITCOIN FORUM

Here is log with support:

Hello. Why you do not reply to us ? We sent USD to Bitcoin wallet at your site. You could check transaction here: https://omniexplorer.info/lookuptx.aspx?txid=a82d7b98f38eff138a921557dd9a49e33372d261155729cff830f9f373c6940a  This is omni transfer so to recover funds we need private key of bitcoin address that used in your system. If you cant help please send money back to tether address:  1HoFZUvqvkeMsCFKXXXXXXXXXXXXXXXXXXX

=========================================================================================================

max.localbitcoins16 нoябpя 2017 г. 14:04 - 1 чac нaзaд
(Чт, 16 Hoя 2017 11:04:19 +0000)
 
Hi!

I'm really sorry to hear this! I'm afraid right now we are unable to return the funds to you as that would require us to access the private keys of the wallet where the funds are in. Doing so would expose customer deposited Bitcoin at too great of a risk. We know that the current situation is not ideal and we hope to in the future be able to return such funds. We recommend you to contact us again in March 2018, hopefully by then we will have a process in place through which you can request your funds to be returned to you.

All the best,
Max
Community Manager
LocalBitcoins

---
Best regards,
LocalBitcoins

=========================================================================================================

Dear LocalBitcoins team,

If you cant give us private key of bitcoin address, just return money to sender's bitcoin address.

=========================================================================================================

Hi!

I'm afraid that our infrastructure only runs the Bitcoin software. We are unable to extract the private key and use it in other software, that is what the security risk is that we want to avoid.

For now we are unable to return the funds to you
xIIImaL
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November 21, 2017, 05:09:46 PM
 #2

Hello everyone. localbitcoins.com took my money that was sent to their wallet generated on site. By mistake i sent usd tether to their bitcoin wallet. When i ask for refund they told me they will not do it untill march 2018. 25000$ HOLD TILL MARCH 2018. VERY BAD SITE. WILL POST THIS CASE ON EVERY BITCOIN FORUM

Here is log with support:

Hello. Why you do not reply to us ? We sent USD to Bitcoin wallet at your site. You could check transaction here: https://omniexplorer.info/lookuptx.aspx?txid=a82d7b98f38eff138a921557dd9a49e33372d261155729cff830f9f373c6940a  This is omni transfer so to recover funds we need private key of bitcoin address that used in your system. If you cant help please send money back to tether address:  1HoFZUvqvkeMsCFKXXXXXXXXXXXXXXXXXXX

=========================================================================================================

max.localbitcoins16 нoябpя 2017 г. 14:04 - 1 чac нaзaд
(Чт, 16 Hoя 2017 11:04:19 +0000)
 
Hi!

I'm really sorry to hear this! I'm afraid right now we are unable to return the funds to you as that would require us to access the private keys of the wallet where the funds are in. Doing so would expose customer deposited Bitcoin at too great of a risk. We know that the current situation is not ideal and we hope to in the future be able to return such funds. We recommend you to contact us again in March 2018, hopefully by then we will have a process in place through which you can request your funds to be returned to you.

All the best,
Max
Community Manager
LocalBitcoins

---
Best regards,
LocalBitcoins

=========================================================================================================

Dear LocalBitcoins team,

If you cant give us private key of bitcoin address, just return money to sender's bitcoin address.

=========================================================================================================

Hi!

I'm afraid that our infrastructure only runs the Bitcoin software. We are unable to extract the private key and use it in other software, that is what the security risk is that we want to avoid.

For now we are unable to return the funds to you

 I am using localbitcoins from the past 2 years it is completely legit to me. By reading your post with the email attached as text. Support team is asking you share the private key details to access your wallet and check the transaction in your wallet.
You no need to wait like that if you share the required information you will get the support from but still sharing the private key details is not recommended to any btc users.
jameslewis123 (OP)
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November 21, 2017, 06:13:26 PM
 #3

Hello. I think you do no understand what is written here. I ask support to give me private key of my wallet at localbitcoin to refund my money back. They told they cant. I ask them to refund money that was sent by mistake from usd tether to bitcoin wallet. They have access to wallets and they could do it but they hold money. Its very bad 25000$ its not a little money for me.


Hello everyone. localbitcoins.com took my money that was sent to their wallet generated on site. By mistake i sent usd tether to their bitcoin wallet. When i ask for refund they told me they will not do it untill march 2018. 25000$ HOLD TILL MARCH 2018. VERY BAD SITE. WILL POST THIS CASE ON EVERY BITCOIN FORUM

Here is log with support:

Hello. Why you do not reply to us ? We sent USD to Bitcoin wallet at your site. You could check transaction here: https://omniexplorer.info/lookuptx.aspx?txid=a82d7b98f38eff138a921557dd9a49e33372d261155729cff830f9f373c6940a  This is omni transfer so to recover funds we need private key of bitcoin address that used in your system. If you cant help please send money back to tether address:  1HoFZUvqvkeMsCFKXXXXXXXXXXXXXXXXXXX

=========================================================================================================

max.localbitcoins16 нoябpя 2017 г. 14:04 - 1 чac нaзaд
(Чт, 16 Hoя 2017 11:04:19 +0000)
 
Hi!

I'm really sorry to hear this! I'm afraid right now we are unable to return the funds to you as that would require us to access the private keys of the wallet where the funds are in. Doing so would expose customer deposited Bitcoin at too great of a risk. We know that the current situation is not ideal and we hope to in the future be able to return such funds. We recommend you to contact us again in March 2018, hopefully by then we will have a process in place through which you can request your funds to be returned to you.

All the best,
Max
Community Manager
LocalBitcoins

---
Best regards,
LocalBitcoins

=========================================================================================================

Dear LocalBitcoins team,

If you cant give us private key of bitcoin address, just return money to sender's bitcoin address.

=========================================================================================================

Hi!

I'm afraid that our infrastructure only runs the Bitcoin software. We are unable to extract the private key and use it in other software, that is what the security risk is that we want to avoid.

For now we are unable to return the funds to you

 I am using localbitcoins from the past 2 years it is completely legit to me. By reading your post with the email attached as text. Support team is asking you share the private key details to access your wallet and check the transaction in your wallet.
You no need to wait like that if you share the required information you will get the support from but still sharing the private key details is not recommended to any btc users.
BitMaxz
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November 21, 2017, 09:22:30 PM
 #4

I heard that tether was hack or lost 30 million USDT that is why they are not let other people to exchange usdt into bitcoin until 2018..
i just found the thread here https://bitcointalk.org/index.php?topic=2436765.0
This is i think the reason..
but if you just bought just now i think better to contact them to refund your money instead.. since you just bought your token with in the same day.. if not better to wait for 2018..  or wait for good news..

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Dudy
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November 22, 2017, 06:18:41 AM
 #5

We recommend you to contact us again in March 2018, hopefully by then we will have a process in place through which you can request your funds to be returned to you.


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hello_good_sir
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November 22, 2017, 07:05:54 AM
 #6

Damn, this is really a hefty amount to be losing.

Unforutnately you did this yourself. Localbitcoins clearly only operates with bitcoin but somehow you still managed to deposit USDT into their system. While it is probably very easy for an individual to get these tethers when you hold the private keys, it's hard for a corporate since they have to take into account security and all that sort of stuff. But they did promise you March 2018, by which you can check back with them, which is better than nothing.

I heard that tether was hack or lost 30 million USDT that is why they are not let other people to exchange usdt into bitcoin until 2018..
i just found the thread here https://bitcointalk.org/index.php?topic=2436765.0
This is i think the reason..
but if you just bought just now i think better to contact them to refund your money instead.. since you just bought your token with in the same day.. if not better to wait for 2018..  or wait for good news..

This has nothing to do with tether' hack.

jameslewis123 (OP)
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November 22, 2017, 06:16:30 PM
 #7

Damn, this is really a hefty amount to be losing.

Unforutnately you did this yourself. Localbitcoins clearly only operates with bitcoin but somehow you still managed to deposit USDT into their system. While it is probably very easy for an individual to get these tethers when you hold the private keys, it's hard for a corporate since they have to take into account security and all that sort of stuff. But they did promise you March 2018, by which you can check back with them, which is better than nothing.

I heard that tether was hack or lost 30 million USDT that is why they are not let other people to exchange usdt into bitcoin until 2018..
i just found the thread here https://bitcointalk.org/index.php?topic=2436765.0
This is i think the reason..
but if you just bought just now i think better to contact them to refund your money instead.. since you just bought your token with in the same day.. if not better to wait for 2018..  or wait for good news..

This has nothing to do with tether' hack.
I sent money on 09/11 and they replied to me at 16, as i see at post the hack was 11/19 so its not up to hack, they just hold my 25000$, and all trade sites give private key if they amount is more then 5000$. I ask to refund but they hold my money for 4 months. Its very very bad !!!

Date/Time   11/9/2017 2:27:19 PM
Block   493778
Bitcoin Fees   0.001 BTC
Omni Fees   0.00 OMNI
Payload   16 bytes
Size   N/A
Class   C (nulldata)
Type/Version   Type 0, Version 0
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November 22, 2017, 07:29:09 PM
 #8

I'm using localbitcoins for a very long time and never had any issues. Or heard that someone had a problem like you. And it is a bit odd to me that you have sent so big amount of money just like that and in the wrong way without previous check? How did you manage to send USD, they support only Bitcoin deposits? This is a realy odd story and it seems to me, if it's true, that it's only your fault.

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November 22, 2017, 08:41:54 PM
 #9

Hello everyone. localbitcoins.com took my money that was sent to their wallet generated on site. By mistake i sent usd tether to their bitcoin wallet. When i ask for refund they told me they will not do it untill march 2018. 25000$ HOLD TILL MARCH 2018. VERY BAD SITE. WILL POST THIS CASE ON EVERY BITCOIN FORUM

Here is log with support:

Hello. Why you do not reply to us ? We sent USD to Bitcoin wallet at your site. You could check transaction here: https://omniexplorer.info/lookuptx.aspx?txid=a82d7b98f38eff138a921557dd9a49e33372d261155729cff830f9f373c6940a  This is omni transfer so to recover funds we need private key of bitcoin address that used in your system. If you cant help please send money back to tether address:  1HoFZUvqvkeMsCFKXXXXXXXXXXXXXXXXXXX

=========================================================================================================

max.localbitcoins16 нoябpя 2017 г. 14:04 - 1 чac нaзaд
(Чт, 16 Hoя 2017 11:04:19 +0000)
 
Hi!

I'm really sorry to hear this! I'm afraid right now we are unable to return the funds to you as that would require us to access the private keys of the wallet where the funds are in. Doing so would expose customer deposited Bitcoin at too great of a risk. We know that the current situation is not ideal and we hope to in the future be able to return such funds. We recommend you to contact us again in March 2018, hopefully by then we will have a process in place through which you can request your funds to be returned to you.

All the best,
Max
Community Manager
LocalBitcoins

---
Best regards,
LocalBitcoins

=========================================================================================================

Dear LocalBitcoins team,

If you cant give us private key of bitcoin address, just return money to sender's bitcoin address.

=========================================================================================================

Hi!

I'm afraid that our infrastructure only runs the Bitcoin software. We are unable to extract the private key and use it in other software, that is what the security risk is that we want to avoid.

For now we are unable to return the funds to you

I'm not sure whether to believe to this or not. I'm also using localbitcoins but as far as I know it's not possible to deposite any fiat currency on their site because they don't support that. You can deposit bitcoins and with sellers or buyers there you can transfer fiat currencies in direct contact with them, through bank transfer, credit card, PayPal or whatever else you agree. This is very strange, especialy the alleged answer from customer support.

malaj
jameslewis123 (OP)
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November 22, 2017, 11:01:37 PM
Last edit: November 22, 2017, 11:39:43 PM by jameslewis123
 #10

You could deposit USD Tether to any bitcoin address if you know. If you have access to bitcoin wallet privatekey you could use your bitcoin wallet to accept bitcoin or usd. I sent USD Tether to their bitcoin address by mistake and ask them to refund it. They could do it because they had access to their wallets but they reject and hold my money. This is problem.
Here is payment confirmation https://omniexplorer.info/lookuptx.aspx?txid=a82d7b98f38eff138a921557dd9a49e33372d261155729cff830f9f373c6940a

PS: Its my money and they should return it but not hold it for 4 months. All trades could return money if sent by mistake. Even BTC-E return all money.

Hello everyone. localbitcoins.com took my money that was sent to their wallet generated on site. By mistake i sent usd tether to their bitcoin wallet. When i ask for refund they told me they will not do it untill march 2018. 25000$ HOLD TILL MARCH 2018. VERY BAD SITE. WILL POST THIS CASE ON EVERY BITCOIN FORUM

Here is log with support:

Hello. Why you do not reply to us ? We sent USD to Bitcoin wallet at your site. You could check transaction here: https://omniexplorer.info/lookuptx.aspx?txid=a82d7b98f38eff138a921557dd9a49e33372d261155729cff830f9f373c6940a  This is omni transfer so to recover funds we need private key of bitcoin address that used in your system. If you cant help please send money back to tether address:  1HoFZUvqvkeMsCFKXXXXXXXXXXXXXXXXXXX

=========================================================================================================

max.localbitcoins16 нoябpя 2017 г. 14:04 - 1 чac нaзaд
(Чт, 16 Hoя 2017 11:04:19 +0000)
 
Hi!

I'm really sorry to hear this! I'm afraid right now we are unable to return the funds to you as that would require us to access the private keys of the wallet where the funds are in. Doing so would expose customer deposited Bitcoin at too great of a risk. We know that the current situation is not ideal and we hope to in the future be able to return such funds. We recommend you to contact us again in March 2018, hopefully by then we will have a process in place through which you can request your funds to be returned to you.

All the best,
Max
Community Manager
LocalBitcoins

---
Best regards,
LocalBitcoins

=========================================================================================================

Dear LocalBitcoins team,

If you cant give us private key of bitcoin address, just return money to sender's bitcoin address.

=========================================================================================================

Hi!

I'm afraid that our infrastructure only runs the Bitcoin software. We are unable to extract the private key and use it in other software, that is what the security risk is that we want to avoid.

For now we are unable to return the funds to you

I'm not sure whether to believe to this or not. I'm also using localbitcoins but as far as I know it's not possible to deposite any fiat currency on their site because they don't support that. You can deposit bitcoins and with sellers or buyers there you can transfer fiat currencies in direct contact with them, through bank transfer, credit card, PayPal or whatever else you agree. This is very strange, especialy the alleged answer from customer support.
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November 23, 2017, 04:55:52 AM
 #11

You have to comply with their requirements, I think you will contact them again in March 2018 because of your mistake. Localbitcoin is still reputable, don't worry though no one here can help you.
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