Ki_Li_N (OP)
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November 30, 2017, 10:37:26 AM |
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I performed a withdrawal operation in the browser. I confirmed the withdrawal with the e-mail after the operation and changed to "In process" state at "pending withdrawals" window. The withdrawal is not completed even if it passes more than one week with the state of "In process". I issued a ticket with Yobit.NET support and contacted Yobit, but I have not heard back from it even after more than a week. What should I do. Can someone please help me?
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anggriani
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November 30, 2017, 12:35:33 PM |
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I performed a withdrawal operation in the browser. I confirmed the withdrawal with the e-mail after the operation and changed to "In process" state at "pending withdrawals" window. The withdrawal is not completed even if it passes more than one week with the state of "In process". I issued a ticket with Yobit.NET support and contacted Yobit, but I have not heard back from it even after more than a week. What should I do. Can someone please help me? yobit again, this is a problem we often hear here. no one can help you, if they do not respond you can send the ticket again or dm to yobit twitter account and we can just wait.
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Ki_Li_N (OP)
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November 30, 2017, 01:51:59 PM |
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Hi, anggriani. Thank you for your kind reply soon. I already tried ticket reissue. I will also try DM on Twitter. I will inform you of the results again. If there are any other good methods, please let me know.
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tel29
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Merit: 10
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November 30, 2017, 06:52:51 PM |
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What happened: 37 days ago, I sent coins to Yobit, they were never deposited Scammers login: tel29 Amount Scammed: 6.545407 ETH Payment Method: deposit in my wallet in YOBIT : 0xcd0c0df7f1Ba0D7D47AB064d0701b0ffc2991B0f Proof of Payment: Transaction 0x0cdeccff2073f6f09567c85aa9004bb5ca098531e956d236c1021e1a2bf0c6b7 https://etherscan.io/tx/0x0cdeccff2073f6f09567c85aa9004bb5ca098531e956d236c1021e1a2bf0c6b7PM/Chat Logs: I opened five tickets support, i sent private message in bitcointalk and bits.media, MMGP and until now nothing. Stay away from the Yobit exchange!!!
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Ki_Li_N (OP)
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December 01, 2017, 02:44:20 AM |
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Hi, tel29.
Thank you kindly for your reply.
In other forums, I have not consulted yet.
How do I send a private message to Yobit.NET? Did you receive a reply from Yobit.NET?
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Ki_Li_N (OP)
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December 02, 2017, 08:47:29 AM |
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Yobit will not follow me. I can not send DM...
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slaman29
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Merit: 1298
Livecasino, 20% cashback, no fuss payouts.
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December 02, 2017, 09:20:28 AM |
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What was the crypto that you requested? They have problems with a lot of coins, but I know they usually process the "big coins" quite quickly, in my experience, for BTC, ETH and LTC. Do you have a balance of at least 100,000 satoshi? If so, you can chat in the chatroom, wait for a moderator to appear and try ask directly. They usually respond quite quickly there.
I know they have problems with some wallets, but that is the same problem with all the exchanges and these small coins.
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Ki_Li_N (OP)
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December 03, 2017, 01:13:52 AM |
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What was the crypto that you requested? They have problems with a lot of coins, but I know they usually process the "big coins" quite quickly, in my experience, for BTC, ETH and LTC. Do you have a balance of at least 100,000 satoshi? If so, you can chat in the chatroom, wait for a moderator to appear and try ask directly. They usually respond quite quickly there.
I know they have problems with some wallets, but that is the same problem with all the exchanges and these small coins.
Hi, slaman29! Thank you for your reply. The sum of withdrawals exceeds 100,000 satoshi. I will try to see Yobit's chat room frequently. Do you know who is the moderator by ID?
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Ki_Li_N (OP)
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December 03, 2017, 01:22:39 AM |
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After Yobit.NET's support ticket is issued, how long will it be reply?
Can anyone tell me?
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RoommateAgreement
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December 03, 2017, 09:47:02 AM |
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the reason for this issue is most probably because Yobit doesn't have that particular coin to pay you with. their wallets are empty. you either have to wait until they fill the wallet, go to their cold storage, or cancel your withdrawal and give back the money to your account balance. there is sadly nothing else you can do. After Yobit.NET's support ticket is issued, how long will it be reply?
Can anyone tell me?
it depends on your issue. i think different people handle different kinds of issue and also based on the issue it may take longer than usual. for your problem which is withdrawal related, it will take a long time. a week is in the ballpark. in the chat you will see the Moderator with a green username which will make it stand out. but i doubt they can help you with this kind of issue though. but it is worth the try.
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Buying the dip...
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Ki_Li_N (OP)
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December 03, 2017, 12:23:08 PM |
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the reason for this issue is most probably because Yobit doesn't have that particular coin to pay you with. their wallets are empty. you either have to wait until they fill the wallet, go to their cold storage, or cancel your withdrawal and give back the money to your account balance. there is sadly nothing else you can do. After Yobit.NET's support ticket is issued, how long will it be reply?
Can anyone tell me?
it depends on your issue. i think different people handle different kinds of issue and also based on the issue it may take longer than usual. for your problem which is withdrawal related, it will take a long time. a week is in the ballpark. in the chat you will see the Moderator with a green username which will make it stand out. but i doubt they can help you with this kind of issue though. but it is worth the try. Hi, Roommate Agreement. Thank you for your reply. Because Yobit's wallet is empty, is it that I can not withdraw? There is no reply from Yobit, so I can not cancel my withdrawal. Is there no reply from Yobit's support ticket in the future?
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sunsilk
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December 03, 2017, 10:15:02 PM |
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I performed a withdrawal operation in the browser. I confirmed the withdrawal with the e-mail after the operation and changed to "In process" state at "pending withdrawals" window. The withdrawal is not completed even if it passes more than one week with the state of "In process". I issued a ticket with Yobit.NET support and contacted Yobit, but I have not heard back from it even after more than a week. What should I do. Can someone please help me? What is that coin you are trying to withdraw? There's no way that I can help you out with it. And if you had issued a ticket, you had to wait for their reply and get into your query. Hi, Roommate Agreement. Thank you for your reply.
Because Yobit's wallet is empty, is it that I can not withdraw?
There is no reply from Yobit, so I can not cancel my withdrawal. Is there no reply from Yobit's support ticket in the future?
There's a possibility that the wallet is empty for it since it is "in process" but it has been a week so big chance that their wallet on that coin is totally dry. Just wait for them and hope to refill it soon so your withdrawal will be successful.
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Ki_Li_N (OP)
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December 05, 2017, 05:53:48 AM |
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I performed a withdrawal operation in the browser. I confirmed the withdrawal with the e-mail after the operation and changed to "In process" state at "pending withdrawals" window. The withdrawal is not completed even if it passes more than one week with the state of "In process". I issued a ticket with Yobit.NET support and contacted Yobit, but I have not heard back from it even after more than a week. What should I do. Can someone please help me? What is that coin you are trying to withdraw? There's no way that I can help you out with it. And if you had issued a ticket, you had to wait for their reply and get into your query. Hi, Roommate Agreement. Thank you for your reply.
Because Yobit's wallet is empty, is it that I can not withdraw?
There is no reply from Yobit, so I can not cancel my withdrawal. Is there no reply from Yobit's support ticket in the future?
There's a possibility that the wallet is empty for it since it is "in process" but it has been a week so big chance that their wallet on that coin is totally dry. Just wait for them and hope to refill it soon so your withdrawal will be successful. Hi, sunsilk. Thank you kindly for your reply. The first answer: I'm sorry to return the question as a question. Does that mean that there are coins that can not be withdrawn depending on the type of coin? The second answer: My BALANCES has been decremented by the amount I withdrew. Unfortunately, even after about two weeks, Yobit.NET has not responded to support tickets. Yobit's Twitter does not follow me, I can not do DM from ...
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zikabra
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December 05, 2017, 08:51:05 PM |
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I performed a withdrawal operation in the browser. I confirmed the withdrawal with the e-mail after the operation and changed to "In process" state at "pending withdrawals" window. The withdrawal is not completed even if it passes more than one week with the state of "In process". I issued a ticket with Yobit.NET support and contacted Yobit, but I have not heard back from it even after more than a week. What should I do. Can someone please help me? I would suggest you to open another ticket. And another one. Also search for their thread in this forum and complain there. If this doesn't help you start scam accusation they will probably respond there.
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terrific
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December 05, 2017, 09:12:33 PM |
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That's the fate for using yobit.net, they are famous for having the worst support of all. And that's why you should flee from this exchange very soon. Try to send them another ticket because for sure there are too many tickets that now before yours so if you'll try to send them a new one, your ticket will be on top again.
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SideKick
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December 06, 2017, 12:48:15 AM |
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I performed a withdrawal operation in the browser. I confirmed the withdrawal with the e-mail after the operation and changed to "In process" state at "pending withdrawals" window. The withdrawal is not completed even if it passes more than one week with the state of "In process". I issued a ticket with Yobit.NET support and contacted Yobit, but I have not heard back from it even after more than a week. What should I do. Can someone please help me? I would suggest you to open another ticket. And another one. Also search for their thread in this forum and complain there. If this doesn't help you start scam accusation they will probably respond there. Tickets will take long to be responded by Yobit management and maybe a simple scam accusation would really help them for that.
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Ki_Li_N (OP)
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December 06, 2017, 12:40:39 PM Last edit: December 06, 2017, 12:51:20 PM by Ki_Li_N |
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Hi,
zikabra, terrific, SideKick.
Thank you for useful information.
I want to accuse Yobit.NET scam in the appropriate place of this forum. Where is appropriate to establish a topic?
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terrific
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December 06, 2017, 08:19:59 PM |
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Hi,
zikabra, terrific, SideKick.
Thank you for useful information.
I want to accuse Yobit.NET scam in the appropriate place of this forum. Where is appropriate to establish a topic?
This is the proper section for accusing them https://bitcointalk.org/index.php?board=83.0 and this is the format that you should follow https://bitcointalk.org/index.php?topic=260073.0
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Fidemoga
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December 06, 2017, 09:25:49 PM |
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There could be several reasons, that withdraw is pending so long. Most are already explained by preposters here. Depending on the cryptocurrency you want to withdraw, sometimes updates of all wallets are needed. That happens , when coin devs upgrade. As long as exchangers don't update wallets, coins can't be sent. For larger payout amounts of exotic coins I go to the respective page of the devs, to make sure that everything is fine with the coin itself. In any case, it is worth a post in scam accusation, if withdraw takes several weeks without answer. I wish you all luck you need , to get your funds out.
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Ki_Li_N (OP)
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December 08, 2017, 09:28:35 AM |
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Hi, terrific, Fidemoga. Thank you kindly for your reply.
Actually, the worst happened today!
Today, when I looked at the "pending withdrawals" window, the record "In Process" disappeared. In addition, I saw Yobit's withdraw history, the status was "completed".
I thought that the withdrawal was successful, and I checked the deposit destination Bittrex, but it was not deposited in my balance. Unfortunately, nothing is written in Bittrex's PENDING DEPOSITS. There is no mistake in the deposit address.
In a nutshell, the coin has disappeared! This is a scam! But, I do not know which of Yobit and Bittrex did the fraud.
What should I do? Should I also contact Bittrex that I designated as a deposit?
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