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Author Topic: POLONIEX WITHDRAWAL ISSUE  (Read 411 times)
artmaker (OP)
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November 30, 2017, 02:00:05 PM
 #1

Hi guys, i need your help.

so i was made SRT withdrawal in poloniex,
but after make my withdrawal the status said "Complete : error" so i decided to open tickets to their support team,

but their still no answer from them

my withdrawal stat screenshot :


please help me guys, i really need that withdrawal since i have an emergency

regards
zazarb
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November 30, 2017, 02:08:11 PM
 #2

Hi guys, i need your help.

so i was made SRT withdrawal in poloniex,
but after make my withdrawal the status said "Complete : error" so i decided to open tickets to their support team,

but their still no answer from them

my withdrawal stat screenshot :


please help me guys, i really need that withdrawal since i have an emergency

regards
unfortunately, but no one will help you here, put in patience and wait for the answer from poloniex support.
(It may take several weeks)

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Zocadas
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November 30, 2017, 03:45:58 PM
 #3

Hi guys, i need your help.

so i was made SRT withdrawal in poloniex,
but after make my withdrawal the status said "Complete : error" so i decided to open tickets to their support team,

but their still no answer from them

my withdrawal stat screenshot :


please help me guys, i really need that withdrawal since i have an emergency

regards
It is a well known issue, that happens sometimes on poloniex, so that they already implemented this to their faq page
https://poloniex.freshdesk.com/support/solutions/articles/1000166428-where-is-my-withdrawal
Open a ticket and give a headline:
Withdraw “COMPLETE: ERROR” 
So the chances are high, that you soon will get it solved by poloniex.
artmaker (OP)
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December 01, 2017, 12:10:08 AM
 #4

unfortunately, but no one will help you here, put in patience and wait for the answer from poloniex support.
(It may take several weeks)

It is a well known issue, that happens sometimes on poloniex, so that they already implemented this to their faq page
https://poloniex.freshdesk.com/support/solutions/articles/1000166428-where-is-my-withdrawal
Open a ticket and give a headline:
Withdraw “COMPLETE: ERROR” 
So the chances are high, that you soon will get it solved by poloniex.

i have open ticket and the headline is withdrawal error, but still no answer yet and its already 2 day.

its my first time that i have this issue in poloniex, and im getting so stress out since this happened when im in emergency situation
i'm afraid that poloniex scam, if yes and everything its over for me.

just want to point out something, poloniex not scam right ? and they will fix this issue right ?

thank you very musch for your answer guys, and make me calm a little bit, appriciated
Bittrexed
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December 01, 2017, 01:12:44 AM
 #5

Simply stop trading on Poloniex. Too much scam going on. Search around, see the reviews. This exchange is shady as f**k.
artmaker (OP)
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December 01, 2017, 08:52:40 AM
 #6

Simply stop trading on Poloniex. Too much scam going on. Search around, see the reviews. This exchange is shady as f**k.

this is not solving the problem at all, is there any way to get busoni contact ? or any other of their stuff ?

im really need my money  Cry. oh man i feel like want to crying blood.
scorta
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December 01, 2017, 11:36:19 AM
 #7

Two days ago I also did STR withdraw from poloniex. Status is still "processing". Send a ticket and no response.
mobnepal
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December 01, 2017, 03:23:54 PM
 #8

Simply stop trading on Poloniex. Too much scam going on. Search around, see the reviews. This exchange is shady as f**k.
poloniex support is shit and we might have to wait for more than month to get answer or to get our problem solved.

Bittrex which used to be good alternative is now acting weird with lots of verification requirement, they keep changing their KYC policy almost every week and freeze users account without any warning.  Angry

We have left with no good options, all centralized trading platform are just useless shits.
io87tris
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December 01, 2017, 11:07:46 PM
 #9

Hi guys, i need your help.

so i was made SRT withdrawal in poloniex,
but after make my withdrawal the status said "Complete : error" so i decided to open tickets to their support team,

but their still no answer from them

my withdrawal stat screenshot :


please help me guys, i really need that withdrawal since i have an emergency

regards

Same problem, same day of withdrawal.....

But I would like ask to expert users:
did Poloniex replied to your tickets? Salbeit very late...

Regard
artmaker (OP)
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December 02, 2017, 12:59:58 PM
 #10


Same problem, same day of withdrawal.....

But I would like ask to expert users:
did Poloniex replied to your tickets? Salbeit very late...

Regard

Simply stop trading on Poloniex. Too much scam going on. Search around, see the reviews. This exchange is shady as f**k.
poloniex support is shit and we might have to wait for more than month to get answer or to get our problem solved.

Bittrex which used to be good alternative is now acting weird with lots of verification requirement, they keep changing their KYC policy almost every week and freeze users account without any warning.  Angry

We have left with no good options, all centralized trading platform are just useless shits.

Is there a way to solve this problem ? I really wish to get my money back Sad
Its really big for me now. And also my situation its so emergency, i wish this can be solve fast

Im also hope big guys in bitcoin comunnity can help to solve this problem,

because i think if we just let this case get away its gonna bring big impact in crypto world,
if something bad in crypto world, bitcoin also gonna feel that impact big time.

Sad oh man im so stress out,

@Busoni, if you do not give me my money back I will continue to seek you for my money, even though I have died

regards
Lipe490
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December 02, 2017, 06:03:36 PM
 #11

There's not much things you can do. Poloniex is the worst exchange to get support and Bittrex is right behind them. But Bittrex has the difference that you can try direct support in the slack and they are pretty quick there if you get luck. Try open a lot of tickets and hope for the best until they respond you. I have a great tip for you. Try using this website to make a formal complaint. Since Poloniex is an enterprise, you can complain about them in this website here https://www.bbb.org/consumer-complaints/file-a-complaint/get-started I have seen several people getting a response from there.
scorta
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December 03, 2017, 02:46:49 PM
 #12

Two days ago I also did STR withdraw from poloniex. Status is still "processing". Send a ticket and no response.

Today I just got a response from poloniex.
They said that they were looking at the problems I was experiencing and would contact me back soon.
artmaker (OP)
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December 03, 2017, 04:14:29 PM
 #13

Two days ago I also did STR withdraw from poloniex. Status is still "processing". Send a ticket and no response.

Today I just got a response from poloniex.
They said that they were looking at the problems I was experiencing and would contact me back soon.

i hope they response my ticket too, and i hope your ticket get resolve soon

thank you for let me know

scorta
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December 03, 2017, 04:45:54 PM
 #14

Two days ago I also did STR withdraw from poloniex. Status is still "processing". Send a ticket and no response.

Today I just got a response from poloniex.
They said that they were looking at the problems I was experiencing and would contact me back soon.

i hope they response my ticket too, and i hope your ticket get resolve soon

thank you for let me know


May you soon get a response from them.
I will always update the progress of the withdrawal problem that I experienced.

GBU
artmaker (OP)
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December 06, 2017, 06:02:21 AM
 #15

1 week and there still no answer from poloniex team in my tickets  Undecided
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December 08, 2017, 07:20:09 AM
 #16

ah, i just thinking sometimes poloniex scam lol...and i hope u will get resolve asap xD

best of luck friend...
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December 08, 2017, 07:53:34 AM
 #17

Hi guys, i need your help.

so i was made SRT withdrawal in poloniex,
but after make my withdrawal the status said "Complete : error" so i decided to open tickets to their support team,

but their still no answer from them

my withdrawal stat screenshot :


please help me guys, i really need that withdrawal since i have an emergency

regards
How long has it been since you have contacted the support? A week or more than that? Maybe you didn't verify your details properly on the exchange ? If yes, then only support team can help you with that, nothing else. Good luck to ya if they really respond quickly, if not, also good luck. May you withdraw your SRT from poloniex without any casualties and with peace as soon as possible.

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December 28, 2017, 03:08:04 PM
 #18

POLONIEX HOLD MY WITHDRAWAL UNDER APROVAL SINCE 3 DAYS.
THEY DONT ANSWER ANY TICKET AND I LOST A LOT DUE THIS ISSUE.
ANY ONE CAN HELP ME?
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