Poloniex
I initiated two withdrawal of Stellar Lumens to the same wallet on 11/29/2017. The smaller amount went through, but the larger one got stuck. On the Deposit And Withdrawal History Page, both withdrawals show up as "processing" with no txid. I already submitted tickets(#543028, 545152) but no response from Support.
Anyone having the same issues? What should i do? Any advice would be nice. Thank you.
Sorry to hear that. From time to time, Poloniex responds quicker to support tickets if you make a new thread in their subreddit (
https://www.reddit.com/r/poloniex/) complaining about slow tickets answering. Do not forget to add your ticket numbers.
Unfortunately, it is up to them to process your payment ..