Avalon Batch 2# got tracking number but still nothing on DHL site

[bobili]

Who else have the same problem?

I have recived tracking number on saturday 29.06. on email for batch 2# Feb. 18 order...

have called DHL to check nothing to the present, I also check on my name in DHL still nothing...


Also open ticket on Avalon and send Bitsyncom PP...

My friend from same town got his tracking number on tuesday 02.07.  and his unit is in our country but mine nothing nowhere.

Avalon team react, I think I'm not the only one.... Track the unit, investigate, send another if you haven't sent at all...

[1714305671]

1714305671

[1714305671]

1714305671

[farproc]

Good luck, man.

[melmo]

Call DHL.  The tracking number I got from Avalon was not even close to the real tracking number.

[bobili]

Yes I have tried that, I always check in DHL with the tracking number or only with name but nothing..

[rammy2k2]

Now that sucks ...

[bobili]

I have called DHL again they listed everyting from Saturday 29.06. with my name or surname nothig and tracking number does not exist...:/

Tracking number is the same on mail and in store...

[titomane]

good luck

[ftping]

Typo in tracking number?
Shipped with wrong carrier?

[bobili]

Tracking number don't exist in DHL and about wrong carrier I can not know because I don't know where the unit is Avalon know's because they sent it.

[ftping]

Tracing number don't exist in DHL and about wrong carrier I can not know because I don't know where the unit is Avalon know's because they sent it.

Have you tried to check the EMS website for that tracking #? Just in case

[bobili]

yes...nothing...

and in the mail said this
"Hello, a note has just been added to your order:

    DHL:number"

[yeemartin]

have seen this several times before. People got their Avalon before or the same day the DHL has the information in their system.

[bobili]

It would be very nice if so...

But another unit later sent like I said in the beggining is in the custom same country, friend off mine call me and he got it in two business day...

I have no clue anymore...:/

[silverston]

try to check from chinese web DHL

[bobili]

I have try global...
and now I try this..:/

[bobili]

No nothing....:/

I assume that the unit left in peking supply centar and never been sent ...:/
Or it will be sent...I don't know when.... Avalon know's//////

[BitSyncom]

looking into it.

[phoenikx]

looking into it.

Could you look into ani76's case too. It throws a kinda negative vibe over Avalon. The man has suffered enough, imho.

[WinTame2012]

looking into it.

Please look into my case as well. I've opened ticket #1250 on the support site:
"4 days later the tracking number is still not visible in DHL system"

[Furious]

looking into it.

Hi. Order: #2933. I got the email with tracking notification on Saturday 29.06, but I can not see my tracking number in DHL. Support Ticket ID - 1231
Thanks!

[koob]

looking into it.

Could u tell us when #3 shiping starts?

[WinTame2012]

I suspect 'man-in-the-middle' sabotage

[bobili]

looking into it.

Thanks in advance...

[Furious]

I suspect 'man-in-the-middle' sabotage

I hope you're wrong

[WinTame2012]

I suspect 'man-in-the-middle' sabotage

I hope you're wrong

Me too. But after all...

[bobili]

looking into it.

I have open another ticket and send you answer of DHL support to confirm that shippment does not exist till present day.

Also forwarding original mail to info@avalon-asic.com

[neilcoleman78]

I have the same problem here. Received tracking number last Saturday (29.6), but still nothing on DHL website.

I opened ticket on Avalon support site: Ticket ID - 1263.

Thanks in advance.

[marra]

shipments from Tuesday already came, 2-3 business days to arrive through 18 check points... something happened on Saturday it seems... 50 units could be untraceable...

it would be fair to conclude those orders before batch #3 if it's not yet the case...

[pikeadz]

shipments from Tuesday already came, 2-3 business days to arrive through 18 check points... something happened on Saturday it seems... 50 units could be untraceable...

it would be fair to conclude those orders before batch #3 if it's not yet the case...

Why would that be fair?  If they have batch 3 units sitting around, they should ship them.  What happens after they leave Avalon's HQ's is out of their control and should have no bearing on whether or not they continue shipping the next batch.

[bobili]

Why you think It wouldn't be fair, I have paid legit also like you if is the man in the middle scheme they must send another 50 if they lose previous. It is the risk off every business.
And because off their problem for shhiping that they have tested new route on the begining on the Batch 2# it's my problem?

If they thought that the custom is problem it's not there problem it's mine they business is to produce and deliver-send they can not involve in customs issue here. I will define-pay taxes and all.

I still belive in Avalon power...

[pikeadz]

Why you think It wouldn't be fair, I have paid legit also like you if is the man in the middle scheme they must send another 50 if they lose previous. It is the risk off every business.
And because off their problem for shhiping that they have tested new route on the begining on the Batch 2# it's my problem?

If they thought that the custom is problem it's not there problem it's mine they business is to produce and deliver-send they can not involve in customs issue here. I will define-pay taxes and all.

I still belive in Avalon power...

Where are you getting this 50 figure from?  So far all yifu has said is he is looking into it.  So far only a few people have had this happen to them.  Also, a scheme like this, if that is what is happening, would take at least a few weeks to flesh out and distinguish it from plain old shipment delays and lost packages. 

Another way to think about it:  What's worse for Bitsyncom, to ship the rest of the orders he is contractually obligated to ship, or to possibly ship TWO orders to you and the few others once the original one finds its way? 

[bobili]

Figure for 50 is that they have produce 50 per day and send that amount per day.

Why you think that the people must say on forum that they unit has not been shiped?

BItsyncom he is contractually obligated to ship Batch 2# legit and then Batch 3#.
OR thrade ins im not in that and sorry if I am wrong for that..

[pikeadz]

Figure for 50 is that they have produce 50 per day and send that amount per day.

Why you think that the people must say on forum that they unit has not been shiped?

BItsyncom he is contractually obligated to ship Batch 2# legit and then Batch 3#.
OR thrade ins im not in that and sorry if I am wrong for that..

He fulfilled the contract and has shipped them.  If they are lost, you have an insurance claim.  No reason to delay batch 3 to file insurance claims.

[bobili]

They haven't been sent !!!

[bobili]

Don't troll man you'll get your unit after mine..

"In Avalon we trust"...

[pikeadz]

So you think they, generated a tracking number, printed a label off, slapped it on a box, but forgot to pass it on to their courier or DHL?  I think it is more likely to either be on the way to your doorstep, or lost/stolen.

[pikeadz]

Don't troll man you'll get your unit after mine..

"In Avalon we trust"...

Not a troll.  But I ship a lot of products for my business.  If a tracking number is issued, that means I am handing it over to my shipper and at that point it is in their hands.  Anything that happens to it after is their fault.  Enough with the "me first" assumptions.  If you don't want honest feedback, don't ask for it.

[bobili]

I have honest feedback from Avalon they haven't sent it.

It would be in my assumption in next week...

[bobili]

So you think they, generated a tracking number, printed a label off, slapped it on a box, but forgot to pass it on to their courier or DHL?  I think it is more likely to either be on the way to your doorstep, or lost/stolen.

Tracikng number is generated when courier get the unit. And you can see the unit when the unit left the supply depot in Bejjing then the unit is being scanned.....And you can see it online.

[pikeadz]

So you think they, generated a tracking number, printed a label off, slapped it on a box, but forgot to pass it on to their courier or DHL?  I think it is more likely to either be on the way to your doorstep, or lost/stolen.

Tracikng number is generated when courier get the unit. And you can see the unit when the unit left the supply depot in Bejjing then the unit is being scanned.....And you can see it online.

You said in your original post that you received a tracking number.  Here you say that occurs when the courier gets the unit.  AKA it is shipped.  Then in your last post you said Avalon never sent it.  All those sstatements conflict or I am not understanding.  Not trolling, honest.

[WinTame2012]

Got DHL tracking # on 29, Sat. Still not visible on DHL website after 8(!) days. Wrong number? Fake shipment? M-I-T-M sabotage?

[bobili]

Maybe sabotage, maybe your country custom.

We will see in the next week.

My unit is still in China and it's not shipping for Avalon there known resona.

When member marra get in hand his unit I will know what is it..

Over and out...

---------------------------
"In Avalon we trust"

[jspielberg]

This has gotten ridiculous.

If they have the units... they ship them... if they are batch2, batch3, trade-ins whatever.

Do you think they wait for unit 1 to arrive at its destination before they ship unit 2?  Of course not.  It would take them 2 years to ship batch1 if they did that.  When it goes to the shipper, it is considered shipped i.e. it is no longer in their possession.  The box is either still in their possision (not shipped), or not in their possession (shipped).

If there are issues with their shipper... they need to use a different shipper and seek compensation/insurance claim/whatever.

[bobili]

This has gotten ridiculous.

If they have the units... they ship them... if they are batch2, batch3, trade-ins whatever.

Do you think they wait for unit 1 to arrive at its destination before they ship unit 2?  Of course not.  It would take them 2 years to ship batch1 if they did that.  When it goes to the shipper, it is considered shipped i.e. it is no longer in their possession.  The box is either still in their possision (not shipped), or not in their possession (shipped).

If there are issues with their shipper... they need to use a different shipper and seek compensation/insurance claim/whatever.

What if they testing the contry custom?
If the first unit fly well for my friend they will send another to me.
Why will they lose two time shhipping cost to send me and friend of mine in another contry if they do not pass customs...
But in the monday, tuesday it all be ok when the buddy pick up the unit..And they can send the other..
They told me that they have trouble with my custom they respond me on ticket (the custom is my problem and I solve it by paying taxes). It's not a problem it's one unit on proccessing because it's a weekend he will pick up it on monday and status for him will be completed.
IF that happens they do not have any legal right to not send me the unit in my country because first unit for @marra pass the custom...
And it will be much fair to send me the unit permanetly when the friend's unit pass customs.

---------------------------
"In Avalon we trust"

[onealfa]

looking into it.

Plz look also into ticket #1255  - my name and adress very much distorted

[fleabag]

didja git em?

[WinTame2012]

Good solution for tracking possible delivery sabotage for all costly items
http://dx.com/p/fk-a8r-mini-latitude-longitude-gps-locator-tracker-monitor-850-900-1800-1900mhz-168496

[elasticband]

i think he means a person or company can generate a tracking number online quite easily, this does not mean it has been passed to the courier..... which appears to the case here as he says Avalon have confirmed they were not actually sent, must be sat in the back of the warehouse

[bobili]

Sorry for tension Avalon team you are legit and fair, I have heard one shippment for my contry has been on hold.
We will try to regulate custom in the next week for friend off mine...

[pikeadz]

Sorry for tension Avalon team you are legit and fair, I have heard one shippment for my contry has been back.
We will try to regulate custom in the next week for friend off mine...

I don't understand what you are trying to say.  Are you saying that your tracking number is in DHL's system now?

[bobili]

No it's not.
They think that we have custom issues, we will see that in the next week...
If it goes all oK I will get working number.

[marra]

the good thing is that it gets to every corner globally in 2, 3 days, the bad news is that there are still places in the world today where you need a lawyer and additional fee for all the costs that get into way...

[Furious]

still nothing. 9 Days
UPD:  DHL Tracking number is working!!!
Destination Service Area:   SACRAMENTO - MATHER, CA - SACRAMENTO, - USA.
I live in Ukraine. I hope they have not mixed

[WinTame2012]

Today waybill number after 9 days waiting is finally showed up in DHL tracking system but it looks completely wrong:
From: DONGGUAN - CHINA, PEOPLES REPUBLIC
To:  SYDNEY - SYDNEY - AUSTRALIA

I live in Eastern EUROPE, not AUSTRALIA. @BitSyncom, please look into it and fix it before it departed into nowhere. I've created Ticket #1270 with all the details.

[bobili]

No people CHECK with DHL it is not Avalon units....
Mine too is working and it is not on my name and it is not Avalon.

[SolarSilver]

Today waybill number after 9 days waiting is finally showed up in DHL tracking system but it looks completely wrong:
From: DONGGUAN - CHINA, PEOPLES REPUBLIC
To:  SYDNEY - SYDNEY - AUSTRALIA

I live in Eastern EUROPE, not AUSTRALIA. @BitSyncom, please look into it and fix it before it departed into nowhere. I've created Ticket #1270 with all the details.

Wild speculation: it's to blame because they use handwritten waybills instead of the electronically generated ones.

I have seen these problems before and it's the human factor that causes this: handwritten forms are scanned and then digitized by labour workers in India. Mixups happen...

Call DHL and have them sort it out

[bobili]

still nothing. 9 Days
UPD:  DHL Tracking number is working!!!
Destination Service Area:   SACRAMENTO - MATHER, CA - SACRAMENTO, - USA.
I live in Ukraine. I hope they have not mixed

Have you checked? anybody exept me?
Did you find your shippment or hasn't been sent..

[Furious]

still nothing. 9 Days
UPD:  DHL Tracking number is working!!!
Destination Service Area:   SACRAMENTO - MATHER, CA - SACRAMENTO, - USA.
I live in Ukraine. I hope they have not mixed

Have you checked? anybody exept me?
Did you find your shippment or hasn't been sent..

I think my device hasn't been sent.  

I call DHL and it is not my shippment
BitSyncom, what's going on? wrong tracking or sabotage?

[neilcoleman78]

My units have been delivered to Bangkok. Signed by some CHATEE. I too live in Eastern Europe (Serbia). I called DHL to ask if someone can change the delivery address, and they said it's impossible, unless the one who sends it changes it. It looks like a scam to me, or I got the wrong tracking number. I never shared my tracking number with anybody.

I opened ticket #1263. Can someone from team AVALON take a look at this?

Thanks.

[marra]

My units have been delivered to Bangkok. Signed by some CHATEE. I too live in Eastern Europe (Serbia). I called DHL to ask if someone can change the delivery address, and they said it's impossible, unless the one who sends it changes it. It looks like a scam to me, or I got the wrong tracking number. I never shared my tracking number with anybody.

I opened ticket #1263. Can someone from team AVALON take a look at this?

Thanks.

It's not a scam, bitsyncom gave that dhl slot to others... please respond to pm I've sent you...

[neotrix]

So now fake shipping number...here we go...

[marra]

So now fake shipping number...here we go...

It's not a fake number, please be patient.

[neilcoleman78]

Just to report that I still haven't received my units. I ordered on Feb 18, and my order number is 28xx. I did got tracking number on 29.6, but it was wrong tracking number, so something was delivered to someone somewhere. I still haven't received new tracking number. I opened ticket #1263 5 days ago, and it's still being processed.

Can someone from team Avalon take a look at it?

Thanks

[marra]

Just to report that I still haven't received my units. I ordered on Feb 18, and my order number is 28xx. I did got tracking number on 29.6, but it was wrong tracking number, so something was delivered to someone somewhere. I still haven't received new tracking number. I opened ticket #1263 5 days ago, and it's still being processed.

Can someone from team Avalon take a look at it?

Thanks

why are you trolling, i pm'd you...

[bobili]

me too....just call and you will know....

it's all oK....

[Milan77]

Did you got valid tracking number?

[bobili]

all good unit hashing.....

all unit's for our contry custom pass.   as I know for know....