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Author Topic: Avalon Batch 2# got tracking number but still nothing on DHL site  (Read 4069 times)
bobili (OP)
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July 05, 2013, 10:08:48 AM
Last edit: July 05, 2013, 10:27:29 AM by bobili
 #1

Who else have the same problem?

I have recived tracking number on saturday 29.06. on email for batch 2# Feb. 18 order...

have called DHL to check nothing to the present, I also check on my name in DHL still nothing...


Also open ticket on Avalon and send Bitsyncom PP...

My friend from same town got his tracking number on tuesday 02.07.  and his unit is in our country but mine nothing nowhere.

Avalon team react, I think I'm not the only one.... Track the unit, investigate, send another if you haven't sent at all...


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July 05, 2013, 11:07:27 AM
 #2

Good luck, man.

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melmo
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July 05, 2013, 02:29:05 PM
 #3

Call DHL.  The tracking number I got from Avalon was not even close to the real tracking number.
bobili (OP)
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July 05, 2013, 02:32:47 PM
 #4

Yes I have tried that, I always check in DHL with the tracking number or only with name but nothing..

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July 05, 2013, 02:35:33 PM
 #5

Now that sucks ...
bobili (OP)
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July 05, 2013, 03:07:47 PM
 #6

I have called DHL again they listed everyting from Saturday 29.06. with my name or surname nothig and tracking number does not exist...:/

Tracking number is the same on mail and in store...Sad


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July 05, 2013, 05:11:49 PM
 #7

good luck

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200 OK


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July 05, 2013, 05:17:15 PM
 #8

Typo in tracking number?
Shipped with wrong carrier?
bobili (OP)
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July 05, 2013, 05:31:33 PM
Last edit: July 05, 2013, 05:50:22 PM by bobili
 #9

Tracking number don't exist in DHL and about wrong carrier I can not know because I don't know where the unit is Avalon know's because they sent it.

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July 05, 2013, 05:38:21 PM
 #10

Tracing number don't exist in DHL and about wrong carrier I can not know because I don't know where the unit is Avalon know's because they sent it.

Have you tried to check the EMS website for that tracking #? Just in case
bobili (OP)
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July 05, 2013, 05:48:57 PM
 #11

yes...nothing...

and in the mail said this
"Hello, a note has just been added to your order:

    DHL:number"


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yeemartin
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July 05, 2013, 06:19:22 PM
 #12

have seen this several times before. People got their Avalon before or the same day the DHL has the information in their system.
bobili (OP)
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July 05, 2013, 06:33:39 PM
 #13

It would be very nice if so...Smiley

But another unit later sent like I said in the beggining is in the custom same country, friend off mine call me and he got it in two business day...

I have no clue anymore...:/

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July 05, 2013, 07:05:40 PM
 #14

try to check from chinese web DHL

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bobili (OP)
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July 05, 2013, 07:42:58 PM
 #15

I have try global...
and now I try this..:/

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bobili (OP)
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July 05, 2013, 07:48:17 PM
 #16

No nothing....:/

I assume that the unit left in peking supply centar and never been sent ...:/
Or it will be sent...I don't know when.... Avalon know's//////

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July 05, 2013, 07:49:14 PM
 #17

looking into it.

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July 05, 2013, 08:06:35 PM
 #18

looking into it.

Could you look into ani76's case too. It throws a kinda negative vibe over Avalon. The man has suffered enough, imho.
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July 05, 2013, 08:15:04 PM
 #19

looking into it.
Please look into my case as well. I've opened ticket #1250 on the support site:
"4 days later the tracking number is still not visible in DHL system"

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July 05, 2013, 08:16:20 PM
 #20

looking into it.
Hi. Order: #2933. I got the email with tracking notification on Saturday 29.06, but I can not see my tracking number in DHL. Support Ticket ID - 1231
Thanks!
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