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Author Topic: Fennec Internet Services: Issues & Resolutions  (Read 491 times)
Luceo (OP)
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July 08, 2013, 07:40:45 PM
Last edit: July 16, 2013, 09:30:32 AM by Luceo
 #1

Dear Fennecers,

You may have noticed that our site is down, this is because our domain registrar renewed the domain in their own name instead of offering us a renewal (there was no auto-renew as we used LR, and no renewal reminder).

If you have any issues, please contact me via the PM system here. We are working on restoring service under a different domain name.

We are aware of issues on one of our nodes (srv0.coventry) and those should be resolved imminently.

We have granted a month of free service to every VPS customer affected by this issue, to apologize for the downtime and for your inability to contact us at this time.

Regards and apologies,
Luceo.

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July 10, 2013, 08:22:17 AM
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when will your site be up again ?
Luceo (OP)
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July 13, 2013, 05:20:47 PM
 #3

Site is currently secondary priority, we're still working on issues with srv0 node.

We've decided to just replace the server instead of trying to figure out what's wrong with the old one, should be up imminently.

Site will probably be back (on another domain) in a couple of weeks.

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