Dear bitcoin user,
we are sorry for come small circumstances, all customers get their money back if an product can not be ordered.
During shopping seasons some orders get a delay up to two business days,
for the vast majority of our customers we enable payment and shipment preparation with one business day.
We are able to process hundreds of orders within a week and are scaling the way to shop online using Bitcoin.
Please also check out our reviews and mentions in other threads -
https://bitcointalk.org/index.php?topic=262309.0Thanks for the feedback, your business and understanding,
All4btc team.