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Author Topic: ETH transaction is faulty or by fraudulent C-cex.com trading platform  (Read 144 times)
lkhanhuno (OP)
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December 11, 2017, 09:04:30 AM
 #1

It's been 4 days since I removed ETH from C-cex.com to my Blockchain.info wallet
I checked on https://etherscan.io/ without this transaction info.
2017-12-07 23:39:11
-11.48038592 ETH to 0x9940B023b08c3E3B724F8F18579E166B5604A1F5 (0xd2c3567789251ee493585569a28bb9e422fb591507f7ac9ba0b5c7c79cf7d156)
My wallet address is absolutely correct
This is a photo I tried to withdraw money from c-cex.com
https://i.imgur.com/XgZqZT4.jpg
The supporter of c-cex.com responded to me:
Your ETH withdrawal with TxID "0xd2c3567789251ee493585569a28bb9e422fb591507f7ac9ba0b5c7c79cf7d156" seems valid. Please, check it out in block explorer.
This is the image the supporter answered
https://i.imgur.com/fO86kZv.jpg
This is the image check for it in block explorer: It has no transactional information
https://i.imgur.com/k834Q7p.jpg
https://i.imgur.com/tgdnRx8.jpg
https://i.imgur.com/P2PgxuQ.jpg
At the moment I still do not receive any help from C-cex.com. And my ETH is not in Blockchain's wallet.
What do I do now? Give me some advice. Thank you.
X-ray
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December 11, 2017, 09:11:11 AM
 #2

It's been 4 days since I removed ETH from C-cex.com to my Blockchain.info wallet
I checked on https://etherscan.io/ without this transaction info.
2017-12-07 23:39:11
-11.48038592 ETH to 0x9940B023b08c3E3B724F8F18579E166B5604A1F5 (0xd2c3567789251ee493585569a28bb9e422fb591507f7ac9ba0b5c7c79cf7d156)
My wallet address is absolutely correct
This is a photo I tried to withdraw money from c-cex.com

The supporter of c-cex.com responded to me:
Your ETH withdrawal with TxID "0xd2c3567789251ee493585569a28bb9e422fb591507f7ac9ba0b5c7c79cf7d156" seems valid. Please, check it out in block explorer.
This is the image the supporter answered

This is the image check for it in block explorer: It has no transactional information



At the moment I still do not receive any help from C-cex.com. And my ETH is not in Blockchain's wallet.
What do I do now? Give me some advice. Thank you.
My thought that the ccex exchange is putting a little fees to their ethereum transaction. You may need to ask another users have they got the same problem with you. Due to the first dapps and the network is very slow especially if you are putting the low fees for your transaction and it will never be confirmed. But the possible thing about you can try to make a request to the ccex exchange to re broadcast your transaction again with the more gas limit and gwei.

I hope this will help you a lot.

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..PLAY NOW..
lkhanhuno (OP)
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December 11, 2017, 09:39:24 AM
 #3

Thank you . I'll try again
myhoho
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December 11, 2017, 09:39:42 AM
 #4

I heard from several friends that cex.io is facing some problems too. I know they are different exchanges but we can see bigger problems on ethereum network as kitties in the game and we are now over loaded.
Its better to hold coins and wait.

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lkhanhuno (OP)
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December 11, 2017, 11:05:29 AM
 #5

I ask the helper to answer: Your ETH withdrawal with TxID "0xd2c3567789251ee493585569a28bb9e422fb591507f7ac9ba0b5c7c79cf7d156" seems valid. Please, check it out in block explorer. I'm really disappointed, I do not know what to do now.
X-ray
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December 11, 2017, 01:25:00 PM
 #6

I ask the helper to answer: Your ETH withdrawal with TxID "0xd2c3567789251ee493585569a28bb9e422fb591507f7ac9ba0b5c7c79cf7d156" seems valid. Please, check it out in block explorer. I'm really disappointed, I do not know what to do now.
Yes it is valid but remember about the ethereum blockchin gets a problem. You can try to do another transaction through MEW and you can try to generate the new address and then send a little amount of ethereum to test it.
The block is not receiving your transaction. And you will be unable to find the detail of your transaction. because your transaction is still broadcast to the network and it's not yet accepted your transaction to be confirmed by the block.

Remember a lot of people are getting similar problem with you. Yesterday i've the same problem with it but i just try to send ethereum directly from my mew to the binance. If i were putting little fees and the transaction will be so difficult to be received by the block.
I just try to replace with another one with high fees and then it gets accepted by the network and the detail was appearing. after some minutes and it has got confirmation.
The problem was in your transaction fees because ccex is putting really small transaction fees. The majority of the exchange site already changed the transaction fees to follow the ethereum blockchain's problem.
The possible thing for you just waiting for some days later or next week. Because your transaction was in very low priority. It takes very long time to be confirmed by the network and your transaction will be appearing.

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lkhanhuno (OP)
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December 12, 2017, 05:25:10 AM
 #7

Till now I have received them. Thanks everyone. I will delete the article to avoid affecting C-cex.com
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