On Friday morning (08/12) I changed 1 BTC by 33.05 ETH through CHANGELLY.
They received my BTC but they never paid me back the ETH. Today is 12/12 and my ETH wallet is still empty.
It appears a message containing
"Sending to your wallet" but they never send.
I checked the addresses one thousand times and everything is correct.
I have sent several e-mails (
support@changelly.com) and tickets but I got no answer at all.
I just wanted to warn you about this exchange because THIS IS NOT NORMAL. My impression is that they may be facing problems or something like that. This never happened to me.
I will update my post if I have some news.