Bitstamp just doesn't know how to prioritize their support.
They apparently have tens of thousands of tickets to process, I'm sure most are about little problems or little amounts.
Meanwhile they just made me miss, for the second time, selling my XRP's at their ATH. Because they're holding mine hostage for like 2 weeks now.
Some apparently have big amounts that they can't deposit or withdraw..
I've litterally paid that exchange 1000 to 2000 per month, in fees. And it's already taking 2 weeks for support after I fell in one of their trap
I'm watching XRP slowly go down, wanting to tell it "hey wait a little, I wanna sell mine. Don't go, don't go! Those assholes at Bitstamp are keeping your little brothers hostage, when they will free them, they will join you back. Don't goooooooo!"
I just don't know where to go now.
-I started with Kraken, but it's the most horrible exchange out there (I mean, I doubt there is worse)
-Bitfinex & Bittrex are asian, have leverage & tethers, 3 good reasons to avoid keeping large amounts on them
-most others are asian
-I can't register GDAX because no passport & no driving license
I won't miss Bitstamp that much for trading because well.. only 5 coins there, and very high fees. But I thought that was the last safe place where to keep fiat.