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Author Topic: CEX stole my deposit. Over two weeks waiting.  (Read 64 times)
educob
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December 14, 2017, 07:57:36 AM
 #1

cex is a SCAM.

I deposited 800€ over two weeks ago and my money is nowhere to be seen.

There is no customer support. Nobody answer my tickets.

Money stolen by cex.

They pretend to be an exchange but they are thieves.
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magneto
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December 15, 2017, 10:35:15 AM
 #2

cex is a SCAM.

I deposited 800€ over two weeks ago and my money is nowhere to be seen.

There is no customer support. Nobody answer my tickets.

Money stolen by cex.

They pretend to be an exchange but they are thieves.

Not just you either but a lot of other people have similar issues with cex.io.

I actually wouldn't really hesitate calling them a scam right now. I see their ads every single day on youtube, which shows that they are still willing to spend money on advertising their business. Yet they don't seem to have spent any effort in maintaining the accounts of their customers which really sucks because i remember they were one of the best places to exchange fiat to BTC before, with cloud mining as well.

Keep contacting support and hope to see a response. That's pretty much all you can do.

Bardman
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December 15, 2017, 11:31:08 AM
 #3

cex is a SCAM.

I deposited 800€ over two weeks ago and my money is nowhere to be seen.

There is no customer support. Nobody answer my tickets.

Money stolen by cex.

They pretend to be an exchange but they are thieves.

Not just you either but a lot of other people have similar issues with cex.io.

I actually wouldn't really hesitate calling them a scam right now. I see their ads every single day on youtube, which shows that they are still willing to spend money on advertising their business. Yet they don't seem to have spent any effort in maintaining the accounts of their customers which really sucks because i remember they were one of the best places to exchange fiat to BTC before, with cloud mining as well.

Keep contacting support and hope to see a response. That's pretty much all you can do.

If you look at the scam accusations every exchange is a scam. I can't seem to find any exchange without scam accusations. I personally have used CEX.io and everything went fine. It's also true that most of the times is the user's fault. Did your bank process the deposit OP?

educob
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December 15, 2017, 03:42:27 PM
 #4

cex is a SCAM.

I deposited 800€ over two weeks ago and my money is nowhere to be seen.

There is no customer support. Nobody answer my tickets.

Money stolen by cex.

They pretend to be an exchange but they are thieves.

Not just you either but a lot of other people have similar issues with cex.io.

I actually wouldn't really hesitate calling them a scam right now. I see their ads every single day on youtube, which shows that they are still willing to spend money on advertising their business. Yet they don't seem to have spent any effort in maintaining the accounts of their customers which really sucks because i remember they were one of the best places to exchange fiat to BTC before, with cloud mining as well.

Keep contacting support and hope to see a response. That's pretty much all you can do.

If you look at the scam accusations every exchange is a scam. I can't seem to find any exchange without scam accusations. I personally have used CEX.io and everything went fine. It's also true that most of the times is the user's fault. Did your bank process the deposit OP?
They acknowledged recieving my deposit and told me they needed 3 days of processing. Then they told me it could take up to 14 days and from then just automated answers.
Money stolen.
CEX IS A SCAM.
Bardman
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December 15, 2017, 03:48:51 PM
 #5

cex is a SCAM.

I deposited 800€ over two weeks ago and my money is nowhere to be seen.

There is no customer support. Nobody answer my tickets.

Money stolen by cex.

They pretend to be an exchange but they are thieves.

Not just you either but a lot of other people have similar issues with cex.io.

I actually wouldn't really hesitate calling them a scam right now. I see their ads every single day on youtube, which shows that they are still willing to spend money on advertising their business. Yet they don't seem to have spent any effort in maintaining the accounts of their customers which really sucks because i remember they were one of the best places to exchange fiat to BTC before, with cloud mining as well.

Keep contacting support and hope to see a response. That's pretty much all you can do.

If you look at the scam accusations every exchange is a scam. I can't seem to find any exchange without scam accusations. I personally have used CEX.io and everything went fine. It's also true that most of the times is the user's fault. Did your bank process the deposit OP?
They acknowledged recieving my deposit and told me they needed 3 days of processing. Then they told me it could take up to 14 days and from then just automated answers.
Money stolen.
CEX IS A SCAM.

I honestly doubt that, can you provide any screenshots of the tickets and what they said and what you said to them? When did they tell you it could take up to 14 days?

Bitmania2099
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January 01, 2018, 08:51:31 PM
 #6

cex is a SCAM.

I deposited 800€ over two weeks ago and my money is nowhere to be seen.

There is no customer support. Nobody answer my tickets.

Money stolen by cex.

They pretend to be an exchange but they are thieves.

Not just you either but a lot of other people have similar issues with cex.io.

I actually wouldn't really hesitate calling them a scam right now. I see their ads every single day on youtube, which shows that they are still willing to spend money on advertising their business. Yet they don't seem to have spent any effort in maintaining the accounts of their customers which really sucks because i remember they were one of the best places to exchange fiat to BTC before, with cloud mining as well.

Keep contacting support and hope to see a response. That's pretty much all you can do.

If you look at the scam accusations every exchange is a scam. I can't seem to find any exchange without scam accusations. I personally have used CEX.io and everything went fine. It's also true that most of the times is the user's fault. Did your bank process the deposit OP?
They acknowledged recieving my deposit and told me they needed 3 days of processing. Then they told me it could take up to 14 days and from then just automated answers.
Money stolen.
CEX IS A SCAM.

I honestly doubt that, can you provide any screenshots of the tickets and what they said and what you said to them? When did they tell you it could take up to 14 days?

Bardman, well then provide a solution. what exactly do you also mean by "what they said..what you said"? what do you think. well i answer it very simple: my money is not there....cex: pls be patient...my money still not there...cex: we r looking into it....RESULT: NOTHING

i sent them all documents of proof that are possible. messages and messages...i even have a written confirmation of their bank, stating they received the funds i transferred on dec 5th arrived on december, 6th. now its jan 1st and i dont have 1 euro in my account.

CEX IS A SCAM!!!! or you can call it whatever u want
CEX
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January 05, 2018, 11:38:57 AM
 #7

 We would like to assure you that CEX.IO is definitely not a scam. We are just experiencing complicated period due to the immense inflow of users' tickets. We do everything possible to ensure that each and every ticket is processed as fast as possible. Still, we need some time to clarify all the necessary information as far as in the cases of payment there are the banks and payment services involved. It may sound outrageous to you, but we would ask you to stay patient. You will receive your money in the shortest time possible. You can also tell us your user ID or support ticket, and we will try to assist.

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