Quote from other users users......
"So i've seen some people complain about the "Balance Update Processing..." on their online wallets. I'm having the same issue.
Waited for ~24 hours before sending an email to their support. In short, I have gotten an automated message, in which one thing contained the problem i was facing as you can see here:
https://i.imgur.com/r6EfkD0.pngSo they know some people are locked out of their coins. Ok, then I sent some coins from a miner adress to the wallet, and here is the amusing part. It took probably less than 5 minutes for the balance sent from the miner to update in the online wallet. As you can see from here:
https://i.imgur.com/WyqwZDL.pngBalance is still Pending Update even at this time.
So i'm asking. How the fck is it possible for the wallet to update coins sent over from another wallet so easily, YET I have to wait (at this time over 2 days) for my Fucking ICO coins to update ?"
"Was able to send small amount of coins to web wallet but ICO coins are still pending. I'm trying to remain optimistic but ya gotta admit this shit is fishy as hell."