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Author Topic: mtgox support desk  (Read 868 times)
sharkroman
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July 05, 2011, 08:34:51 AM
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Hello guys,

I had a problem with mtgox insite transfer b4 the shutdown 2wks ago, misspelt the address gmail as gamil.com, I tried to contact mtgox right after i found it out(submitted Jun-17 16:37 (JST)). I sent another request after mtgox came back online last week(Jun-28 21:03 (JST)). However, i got nothing from either of those two tickets.

Just want to know, normally how many days will it take for mtgox to process a ticket?

BTW, the ticket no.s are #1558 and #5519 for reference.

Cecil Li
@sharkroman
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Stephen Gornick
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July 05, 2011, 11:41:55 AM
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Just want to know, normally how many days will it take for mtgox to process a ticket?

BTW, the ticket no.s are #1558 and #5519 for reference.

 Could be a couple more weeks.
  - http://forum.bitcoin.org/index.php?topic=25898.0

If both of those are now closed though, and refer to the same incident -- then re-open one of them.

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