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Author Topic: Unconfirmed transactions on cex.io  (Read 44 times)
maxfromeu
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December 20, 2017, 09:10:29 AM
 #1

Dear all,
I'm not an expert like you so I'm here to ask your help.
My transaction is waiting for confirmations from 12 hours but the main problem is that I cannot use related private key because I use cex.io
I simply used their web interface to make a withdrawal with no ability to decide custom fees

Here's the transaction:
https://btc.com/d2302b30b6099920b1c612e3dcfd85b4ce05b9d63129e46ad3c09eb74c0ccdb8

I wrote them of course but didn't receive reply yet.
Do I have to wait again? Any suggestion?
Thank you very much



- Updates: Transaction has just been approved so it can takes up to 13 hours!!!
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Dvldvl2
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December 20, 2017, 02:26:42 PM
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xxx
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December 21, 2017, 12:17:12 PM
 #3

Kindly tell us your user ID or support ticket so that we could assist.

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