It's happened to me a few times. That's why every time I use them, I take note of the transaction number (from rebit) or I take a screen shot (or take a picture with your phone). You can delete it after the transaction has been processed.
Eh ... 1M pa naman yun dati. soooooooo, medyo "nasaan na?" .. They eventually deposited my money. Siguro pag malaking value, it gets manually processed in the system, baka nag time out lang. Eh, lahat naman ng cash out nila is manually processed to the bank..
In my case, nag reply mismo yung CEO or some other upper management. I emailed them nung "nawala" yung transaction ko. Syempre, nasa blockchain naman, at confirmed na. Ang problema pag hindi confirmed, syempre hindi nila ma process yan.
Salamat sa kasagutan sir Dabs, the best katalaga andami mo ng alam.
Well I'm not worried sa tingin ko baka bumalik sa akin yung bitcoin kasi mag 3 days ng unconfirmed ang daming unconfirmed transaction ngayon sa
BTC, pero pag na process alam kaya nila na sa akin yung money na yun?
Wala akong transaction I.D kasi nawala sa dashboard kaya hindi ko na nakuhanan ng screenshot or anything. nag email na ako sa kanila tignan ko kung may mag reply mamayang 12:00 AM Philippine time.
Regards,
Cobalt9317