Hello all,
I deposited money to my Exodus wallet last night. I see the dollar/bitcoin amount in my portfolio, however, when I go to convert my bitcoin in the exchange, the usd/dollar amount status says $0.00 and I'm getting an error message of "Not Enough Funds" from Exodus.
I've reached out to the helpdesk, but they say they're at max capacity and can't respond to trouble tickets.
Is there a minimum amount for the exchange?
Is there a certain amount of time you have to wait after you deposit funds before you can exchange?
Any help would be greatly appreciated.
I think that if your balance is not big enough to cover the transaction fees involved with sending your transaction then it will show up as a balance not sufficient error. So try get some more funds into your address before trying again.
There are definitely minimums that are set by shapeshift, to avoid dust inputs.
The transactions sometimes can take a while so be patient. Usually they should be resolved in pretty quick time. If you want you can directly go to shapeshift.io to see if you can exchange, it should be the same rates.