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Author Topic: Can you contact Tradehill?  (Read 9275 times)
GabrielZ (OP)
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July 29, 2013, 03:18:27 PM
 #1

I am trying to contact Tradehill. Did anyone have success with it?

I had sent them an email a few months ago, no response.
I have just tried to contact them via phone, but the line seems to be always busy.

Best regards,
Gabriel.
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July 29, 2013, 05:38:50 PM
 #2

Address listed on website.

1 Market Street
San Francisco...

LOL, anybody like myself being a SF native knows that's a bogus or at best an incomplete address.

1 Market Plaza is a huge upscale twin tower plaza complete with restaurants and stores that houses the San Francisco elite businesses like SalesForce, Paramount and some BOA executive offices as well high profile law and investment firms. Without knowing which tower and suite you'd never find them.

~BCX~

They are there.  I live in SF. Come to Tradehill's meetup at 20 Mission on Tuesday and ask Jered Kenna yourself. 
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July 29, 2013, 07:59:27 PM
 #3

Address listed on website.

1 Market Street
San Francisco...

LOL, anybody like myself being a SF native knows that's a bogus or at best an incomplete address.

1 Market Plaza is a huge upscale twin tower plaza complete with restaurants and stores that houses the San Francisco elite businesses like SalesForce, Paramount and some BOA executive offices as well high profile law and investment firms. Without knowing which tower and suite you'd never find them.

~BCX~

They are there.  I live in SF. Come to Tradehill's meetup at 20 Mission on Tuesday and ask Jered Kenna yourself. 

@Zeroblock

Nothing personal against Jared Kenna, but just because he's at a Meetup on Mission Street doesn't mean he has an office at 1 Market Plaza.

What Tower, What Suite?

Address is incomplete and if it is incomplete why list it?


~BCX~

I'll ask him tomorrow at the meetup, and repost on here. 
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July 29, 2013, 09:18:38 PM
 #4

Probably a forwarding address.

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July 30, 2013, 12:20:41 AM
 #5

TradeHill, Inc.
584 Market St # 44535
San Francisco, CA 94104
United States
info@tradehill.com
(503) 446-6127
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July 30, 2013, 03:13:14 AM
 #6

TradeHill, Inc.
584 Market St # 44535
San Francisco, CA 94104
United States
info@tradehill.com
(503) 446-6127

No such address in San Francisco, there is a virtual office place called Earth Mail at 548 Market which I suspect is the correct address. The #44535 is consistent with others that use the service. Just do a Google for 548 market in San Francisco.


503 area code is Portland, Oregon.



~BCX~

hmmmm strange ^^ .


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July 30, 2013, 03:40:52 AM
 #7

TradeHill, Inc.
584 Market St # 44535
San Francisco, CA 94104
United States
info@tradehill.com
(503) 446-6127

No such address in San Francisco, there is a virtual office place called Earth Mail at 548 Market which I suspect is the correct address. The #44535 is consistent with others that use the service. Just do a Google for 548 market in San Francisco.


503 area code is Portland, Oregon.



~BCX~

hmmmm strange ^^ .

http://www.bizapedia.com/ca/TRADEHILL-INC.html

Quote
Registered Agent:    
Lookup Address on Google Maps
 
Jered Kenna
548 Market St #44535
San Francisco, CA 94104   
Filing State: 
Qualifying State: 
California (CA)
Delaware (DE)
Principal Address:    
Lookup Address on Google Maps
 
    315 Highland Ave
San Mateo, CA 94401

http://www.crunchbase.com/company/tradehill/revision/1

Quote
General Information
Website   tradehill.com
Twitter   @Tradehill
Category   other
Phone   855-424-8445
Email   info@tradehill.com
Employees   15
Founded   6/11
Description   Virtual Currency Exchange
Offices
Tradehill HQ
2145 Mission Street
San Francisco, CA, 94110
USA


Read more: http://www.crunchbase.com/company/tradehill/revision/1#ixzz2aUqYya5B
Follow us: @crunchbase on Twitter | crunchbase on Facebook

http://www.crunchbase.com/person/jered-kenna

Quote
Jered Kenna is Tradehill’s chief executive officer.
Founded in 2011, Tradehill quickly became the world’s second largest Bitcoin exchange; attracting upwards of a million dollars in user deposits in the first seven days of operation. Jered took Tradehill down in January 2012 to focus on building the most secure and easy to use digital currency exchange. Tradehill relaunched on March 18th of 2013
In February 2012, Jered founded 20mission, a 41 bedroom hacker hotel in the heart of the Mission district in San Francisco. 20mission fosters a collaborative living environment for startup executives, developers, designers and artists.
Jered is a Marine and spent two years in Afghanistan. He now serves in the Army National Guard. Recently, he won the Vets in Tech Hackathon with his innovative messaging platform bugl.co
Specialties: Bitcoin, Virtual Currencies, Digital Currencies, Distributed Networks, p2p, Cryptography, currency exchange, forex


Read more: http://www.crunchbase.com/person/jered-kenna#ixzz2aUrKSoqU
Follow us: @crunchbase on Twitter | crunchbase on Facebook

http://www.crunchbase.com/company/20mission
joesmoe2012
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July 30, 2013, 08:25:55 AM
 #8

Try emailing them again. I emailed their support a couple weeks ago over an issue and received a phone call within a half hour verifying that the problem i'd e-mailed about was solved (verification).

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GabrielZ (OP)
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July 30, 2013, 09:49:53 AM
 #9


I'll ask him tomorrow at the meetup, and repost on here. 

If you are there, could you please also ask how I can reach them via phone? The lines of the phone numbers given on the web page seem to be always busy.
And why all this business with virtual offices?

Thanks a lot in advance.

Gab.
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July 30, 2013, 06:09:23 PM
 #10

Quote
Address listed on website.

1 Market Street
San Francisco...
....
1 Market Plaza is a huge upscale twin tower plaza complete with restaurants and stores that houses the San Francisco elite businesses like SalesForce, Paramount and some BOA executive offices as well high profile law and investment firms. Without knowing which tower and suite you'd never find them.

I just called the building management office of One Market, a building I have been in many times.  Autodesk has their museum/meeting center/training center there.

Conversation with the building office:

Q: Do you have a tenant called Tradehill, Inc?
A: No. They might be a subtenant of some other tenant, though.
Q: What would happen if someone mailed a letter to Tradehill Inc, One Market?
A: It would probably just sit there.

Any questions?

            John Nagle
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July 30, 2013, 07:38:58 PM
 #11

Quote
Address listed on website.

1 Market Street
San Francisco...
....
1 Market Plaza is a huge upscale twin tower plaza complete with restaurants and stores that houses the San Francisco elite businesses like SalesForce, Paramount and some BOA executive offices as well high profile law and investment firms. Without knowing which tower and suite you'd never find them.

I just called the building management office of One Market, a building I have been in many times.  Autodesk has their museum/meeting center/training center there.

Conversation with the building office:

Q: Do you have a tenant called Tradehill, Inc?
A: No. They might be a subtenant of some other tenant, though.
Q: What would happen if someone mailed a letter to Tradehill Inc, One Market?
A: It would probably just sit there.

Any questions?

            John Nagle

Did you know that Bank of America is located at that address?

Simple solution: Ask Jered why that address was used, and consider avoiding the question as unacceptable.
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July 30, 2013, 08:16:37 PM
 #12

Quote
Address listed on website.

1 Market Street
San Francisco...
....
1 Market Plaza is a huge upscale twin tower plaza complete with restaurants and stores that houses the San Francisco elite businesses like SalesForce, Paramount and some BOA executive offices as well high profile law and investment firms. Without knowing which tower and suite you'd never find them.

I just called the building management office of One Market, a building I have been in many times.  Autodesk has their museum/meeting center/training center there.

Conversation with the building office:

Q: Do you have a tenant called Tradehill, Inc?
A: No. They might be a subtenant of some other tenant, though.
Q: What would happen if someone mailed a letter to Tradehill Inc, One Market?
A: It would probably just sit there.

Any questions?

            John Nagle

Did you know that Bank of America is located at that address?

Simple solution: Ask Jered why that address was used, and consider avoiding the question as unacceptable.

You can ask him yourself if you live in San Francisco.

http://www.meetup.com/San-Francisco-Bitcoin-Social/events/119701232/
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July 30, 2013, 09:46:37 PM
 #13

The market street address is Earth Class Mail for sure, I have an account at that address with them as well.

Check out BitcoinATMTalk - https://bitcoinatmtalk.com
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July 30, 2013, 10:28:18 PM
 #14

The market street address is Earth Class Mail for sure, I have an account at that address with them as well.

The 548 Market is Earth Mail, a virtual office/mail forwarder.

The 1 Market Plaza address is the premier place to be in the San Francisco Financial District.

I highly doubt TH is or ever was located there.

Doesn't mean anything though, especially if Jared Kenna shows in person to the Bitcoin Meetup.


~BCX~

 

Sorry i didn't specify, yes, the 548 address is the forwarding address for earth class mail.

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July 30, 2013, 11:29:21 PM
 #15

The market street address is Earth Class Mail for sure, I have an account at that address with them as well.

The 548 Market is Earth Mail, a virtual office/mail forwarder.

The 1 Market Plaza address is the premier place to be in the San Francisco Financial District.

I highly doubt TH is or ever was located there.

Doesn't mean anything though, especially if Jared Kenna shows in person to the Bitcoin Meetup.


~BCX~

 

I've chatted with Jered quite a few times at those meetups over the last 6 months.  He is always there.  Tradehill normally hosts it, this time its being hosted by Coinbase.
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July 31, 2013, 07:48:13 AM
 #16

Thanks a lot to all of you who have found out something or shared insights & thought.

Yes, a company that has mail forwarding set up for the address they post as their business address on their web page would be regarded highly suspicious in Europe.
And, as Nagle has found out, if someone was to send a letter to their postal address, it would never arrive, which is definitely another suspicious thing to a European.

Also, I have sent Tradehill an email a few days ago at 'support@tradehill.com' - and now I have received a message saying that the email did not get through ...


Sorry for not posting more often in this thread (in fact, in the whole forum): my problem it that I am able to post only once a day.
Otherwise I get the error message "The last posting from your IP was less than 360 seconds ago".
Or I get an error message saying that I have sent the post already (which is, of course, not true).
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July 31, 2013, 03:23:00 PM
 #17

@Gabriel

In the USA, mail forwarding isn't a true indicator of a company being a scam, but it is definitely a red flag when combined with other things. Some legit companies in an effort to make themselves look bigger use these services.


~BCX~

Contact Tradehill's PR Director robin at robin@tradehill.com.  Or feel free to contact Jered kenna's assistant allison@tradehill.com.  I spoke with Robin last night, and they are in fact in that building.  I will be visiting their office later this week if you would like pictures. 

-ZeroBlock

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July 31, 2013, 04:06:03 PM
 #18


Contact Tradehill's PR Director robin at robin@tradehill.com.  Or feel free to contact Jered kenna's assistant allison@tradehill.com.  I spoke with Robin last night, and they are in fact in that building.  I will be visiting their office later this week if you would like pictures.  


Thanks a lot for the email addresses. I will try that.

If I don't get a response in a week's time, I will come back to your offer about the pictures ;-)

Best regards,
Gabriel.
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July 31, 2013, 06:04:18 PM
 #19

Thanks a lot to all of you who have found out something or shared insights & thought.

Yes, a company that has mail forwarding set up for the address they post as their business address on their web page would be regarded highly suspicious in Europe.
That's because it's illegal in Europe: "In addition to other information requirements established by Community law, Member States shall ensure that the service provider shall render easily, directly and permanently accessible to the recipients of the service and competent authorities, at least the following information:

(a) the name of the service provider;
(b) the geographic address at which the service provider is established"


That's from the European Directive on Electronic Commerce, the purpose of which was to encourage citizens of the EU to deal with companies in the EU but in other countries. The EU does this to discourage "take the money and run" operations.
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August 01, 2013, 12:37:12 PM
 #20

@Gabriel

In the USA, mail forwarding isn't a true indicator of a company being a scam, but it is definitely a red flag when combined with other things. Some legit companies in an effort to make themselves look bigger use these services.


~BCX~

Contact Tradehill's PR Director robin at robin@tradehill.com.  Or feel free to contact Jered kenna's assistant allison@tradehill.com.  I spoke with Robin last night, and they are in fact in that building.  I will be visiting their office later this week if you would like pictures.  

-ZeroBlock




In which building? 548 Market, 20 Mission or 1 Market Plaza?

They very well may indeed be in 1 Market Plaze, but without a Suite Number and Tower, it would be impossible to find them and their mail would certainly never make it. They must be a sub-tennant if they are there because the building management has already said, there is no Tradehill Inc located there. If you take pics get one facing outside, all of those offices have killer views of the SF Bay or San Francisco.


~BCX~





BCX, you're in SF yeah? It sounds like you're concerned or curious to find out a little bit about what's going on, instead of telling others to do this and that, it would probably make sense for you to reach out as well. The whole btc community is thriving here in the SF Bay Area, you should join in instead of speculating.
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