Poloniex Preparing for an Exit Scam! DO _NOT_ SEND COINS THERE!

[myhoho]

for few years people start to talk about poloniex problems and still continue.
And some other people don't listen community and still continue to invest in poloniex.
We need decentralized exchanges as soon as possible with large liquidity.

[Cart]

I have about 200k XDN coins there stuck since nearly a year now. The wallet status is saying "temporarily disabled" and not much I can do about it, really sad to see this especially since XDN is getting pumped really hard now..
I have written countless support tickets and no answer..

[tokeweed]

The sad thing about all this is the noobs getting into crypto will be using Polo to buy alts.  If they continue to delay withdrawals or worse, not giving their customers their money, then I'm afraid this will give crypto a bad name.

Once that happens, the FUD starts not from your usual sock puppets on here, but from mainstream media.  I hope they get their sh*t together.

[Lagniappe]

Despite the fact that I have been a customer with them for almost 4 years, Poloniex is refusing to allow the withdrawal over $2,000 worth of coins from my account. Yes, I have a Legacy Account. Yes, I created a Support Ticket over 1 month ago. Now they are just sitting on my money and there is no way to contact a real human being there. So whatever you do, DON'T USE POLONIEX. They will likely just sit on your money until they run away with it all.

Want proof? Here you go:

They will gladly take your money, even though I don't really understand what this means. 12 of 12 confirmations and still pending... Hmmm...

https://i.imgur.com/GYmvTgY.png

Here is me trying to withdraw BTC from my XRP trade, after clicking the verification email link to confirm its me and I really do want to make this withdrawal. As you can see, the withdraw request was made over 24 hours ago and despite what is says in their "Support" section (what a corruption of the word), I have not been contacted by anybody. Obviously they have my email address, so why no follow-up?

https://i.imgur.com/5pldnKv.png

Here's me re-visiting the withdraw request link in my email, just so you can see that I actually received the email, and I clicked it again thinking maybe I didn't click it the first time (even though I did), after all, it says "Awaiting Approval" for my withdrawal status.

https://i.imgur.com/BNIQ0xw.png

Here's what Poloniex has to say after I clicked the link in my email. "Oops" is right. Assholes. (Them, not you.)

https://i.imgur.com/1y0Hjlz.png

Finally, here's an example of how slow and useless their support team is. I would say this is proof they are either readying for an exit scam or else practicing fractional reserve banking, which means they don't actually have the coins to send me. As you can see I created these tickets an entire month ago and have received NO RESPONSE WHATSOEVER from them.

https://i.imgur.com/d4t6ljr.png

No telephone number. No email address. Nothing to do except for sit and wait and pray.

TL;DR - DON'T USE POLONIEX OR COUNT ON THEM TO OFFER _ANY_ BIT OF SUPPORT!

Relax. They are not scammers, I've had more than that locked up and was out of my account for over a week and a half. Back and forth emails. The best way I can describe their customer support would be, super slow military security. Make sure you follow all the instructions. If you fuck up, it will slow the process down considerably.

[-DarkByDesign-]

Buddy,

You need to calm down! They are a huge company that is severely understaffed.

My Dads email got hacked and he had over 20,000$ in USD in his account. It took over 4 months for a reply.

The best thing I did was go on REDDIT and ping a Moderator for Poloniex and I got a response fairly quickly.


My emails and PC for RAT'd and after re-installing his email was unrecoverable.

So after 4 months of sending only 2 emails. -They responded and dealt with the case quickly. Transfered from a yahoo to a hotmail account all the funds.

So relax, if trade is pending. Cancel it and try resend. I find that helped sometimes it happens.

But yeah:

Waited 4 months to resolve this issue although it was a serious issue. All funds are secured now with new login that was transfered. Just had to send pictures holding piece of paper with Poloniex + Date and ID.

[Stasnislav11]

in my opinion when someone is going to deceive the other for money, he does it suddenly, the situation with POLO is really unpleasant, but I recently withdrew from there funds and not some obstacles in my way not met, although many times I heard that with POLO problems with output

[TradeCrypto]

Thanks for the explanation i am a newbie in crypto Trading having couple of months expereince i was considering poloniex is one of the best exchange i created account in poloniex but dint start trading till now .

[CryptoRama]

Same thing happened to me, but I think they have so much work that they cannot do all this...

What you should try to do is to cancel that order put in other coin and try to withraw that coin down from poloniex...

The thing is that there could be also some problem with your coins, adress you sended, etc...

For me the thing happened like this(but also like 2-3 month back...) I tryed to withraw 150$ in some currency, but I inserted wrong adress(lucky me was 1 letter less so poloniex didn't even send those coins)  After a while(when I thought I lost all those coins, I went to look on history page, and there was that withrawal still with cancel option, so i canceled, and tryed to withraw with real adress, but also after 1 day still pending... so I wrote a ticket, but after 3-6 day still nothing I took things in my hands, so I sold those currency that wouldn't withraw, Bought digibytes, sended digybytes to other cryptocurrency exchange, and there bought those that I needed...

gl to you all, I don't store more than 2k on exchanges, probobly because I don't have much atm.

[MURONDI]

I also started to fear with poloniex, not just once I had problems there, some time ago I deposit, until now no incoming funds, not even recorded in transaction history, I hope poloniex can be better and not a scam, because I put all my funds in there..  

[Genovese]

It is true that they have the worst support in the industry now, but until now I must tell that all my withdrawals have run smoothly. I would not leave there parked too much money though, in fact I leave none.

[nakamote]

These exchange was already dead for me,it has a lot of issues inthe past thats why i switched to bittrex.

[nutildah]

The best thing I did was go on REDDIT and ping a Moderator for Poloniex and I got a response fairly quickly.

OK thanks this is useful advice. I will try this.

So after 4 months of sending only 2 emails. -They responded and dealt with the case quickly.

That statement is rather oxymoronic, and I mean that in the nicest of ways.

So relax, if trade is pending. Cancel it and try resend. I find that helped sometimes it happens.

Its not pending. It says "COMPLETE: ERROR."

No tx ID so obviously they didn't send it anywhere. No response, no nothing. Guess I'll head on over to Reddit.

[WeedGoW]

Didn't use Polo and never will. I hate that site since the news how it going down every time there is a big show in the crypto world.

[Metroid]

I never had a problem with poloniex and I have been using them since beginning and any misunderstanding must be investigated cause in the end its your money, not theirs.

[Aryan55]

what the hell!!!!! i didnt see any problem, now i saw, thanks for share, we should leave poloniex,, what about bittrex is it good???

[@ngelcryptopia]

There are always many issues with different exchanges. As these exchanges grow bigger, their customer service unfortunately cannot keep up with the growth in volume.
Binance is a good and top exchange in the world now, hope they don't face the same problem.

[rejosh]

Polo is too old and dead I have a feeling that most of their volume may be boot. Most people including me left last year I think binance is the best exchange for now. I prefer decentralised exchanges.   

[Special K]

You guys should check out BLOCKNET.
100% trustless DEX with Atomic Swaps working already
UI release hopefully this month

[nutildah]

I have about 200k XDN coins there stuck since nearly a year now. The wallet status is saying "temporarily disabled" and not much I can do about it, really sad to see this especially since XDN is getting pumped really hard now..
I have written countless support tickets and no answer..

Ouch... that's a lot of coins. I sincerely recommend threatening them with legal action. That's about all you can do. But you have to make it sounds smart, and serious. Granted I think being an asshole doesn't get me very far in life, but what's yours is yours. They can't just keep your money. That's illegal in every sense of U.S. law.

I firmly believe they simply don't have the coins to give you. They sold them all already. Thats why its "temporarily disabled." You'll probably get them back when/if the price tanks.

[InGODweTrast3]

It seems to me that exchanges should more closely check the new ICO before adding coins to their list.