Dear people! I was trying to withdraw 3.28 ETH in two transactions yesterday. All of it was taken from my account EXMO after I confirmed transaction by e-mail. But now after 24 hours both still say "Verifying" and nothing is happening. They don't have TxHash to check, Support or Finance are not replying to mails, Support Chat is not workin (says 99 in line), in Trade Chat nobody has any clue, just angry traders who also can't withdraw they crypto or fiat, Telegram writing disabled, their manager not here (offline - sent him a message), on Facebook they warn you to not write about problems, they don't give you answers, just point you to Support and social networks and forums. I'm afraid that they took my money and are not giving it back. Deposit was ok, but withdrawal seems impossible.
Is there any way someone will resolve my issue in decent time? It's been more than 24 hours with my ETH withdrawal in some "Verifying" state.
Support inquiry 290550 and 291888
Hoped to move more funds to this platform but now not sure as 3.28 ETH withdrawal seems to be a problem for EXMO. Up till now it was all great and decent platform. Hope this is not a scam, but with all the silence I fear the worst.