mais moi, cela fait juste un mois et demi que je ne peux pas vérifier le compte.
Bonjour à tous,
Je me suis inscrit sur kraken hier.
j'ai également eu le problème du "feature disabled"
Sur les conseils de Kraken j'ai créé un nouveau compte qui fonctionne lui.
la réponse de kraken:
We hear your concerns; a number of clients have reported the following intermittent issues when accessing their funding and verification pages:
-Feature disabled
-Verification tier upgrade needed
-Service unavailable
--//--
In certain cases, the account was not completely set up in the background when it was created, and as a result it was left in a state that prevented (or still prevents) our Documents / Profile page on our end from loading, and as a result, the 'Get Verified' page returns "Feature Disabled" for clients.
While developers are working on fixing this issue, you may wish to create a new account, which should resolve the issue. If it does not, please contact us back to let us know.
Try creating a new account -- it should resolve the issue. Please note that every email address used to account creation is *binded* to the connected Kraken account. Therefore, you must use a new email address and username to create a new Kraken account
