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Author Topic: B3 /KB3 Transaction - CoinsMarkets - Weird - Advice?  (Read 35 times)
PiglitZA
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January 09, 2018, 09:13:10 AM
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Hey Guys,

Perhaps someone can shed some light on my problem/situation.

On the 22/12/17 I placed a order to buy (then B3). I bought quite a bit but it did not show on my CM wallet at that stage. Figured it was stuck and left it. Now (obviously CM is down) but I saw on the deposit page that it did come into my account (the amount I bought) and it was deposited into my CM wallet "12/23/2017 11:12:44". This could be due to the switch (b3-KB3??) As far as I can recall when I placed my order it was still labelled as "B3".

Here is where its gets funny... On the block explorer (hash: f1e06e5244ca89b0cc8286a5db29cbc00c245142ba6ff9d725ba3f3493880bf3) i can see it credited my wallet, but immediately left my account again. Now obviously I cant check/verify my wallet balance due to CM being offline. BUT, I cannot recall seeing this balance visible on the site prior to it going offline (2nd/3rd of JAN). Once CM is back up and running, would a support ticket be of any use? Is there anything that can be done regarding this? (We all know that the CM situation is 50/50, I'm asking in the hopes they come back online.)

I am relatively new to trading online, but some advise would be greatly appreciated.
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