Bitcoin Forum
September 20, 2018, 09:17:17 PM *
News: ♦♦ Bitcoin Core users must update to 0.16.3 [Torrent]. More info.
   Home   Help Search Donate Login Register  
Pages: [1]
Author Topic: Real Feedback on CEX.IO withdrawal issues  (Read 32 times)
Offline Offline

Activity: 7
Merit: 0

View Profile
January 09, 2018, 10:44:58 PM

Good evening all,

I am creating this post since I am looking for real feedback on I have sent bitcoins to their platform then sold them and ask for a bank transfer to get my money back. However, the transfer is still pending and I was wondering why.
I started reading posts on forums about this and it seems I'm definetly not the only one with this issue. After reading a couple of posts I am really
 starting to get scared since I have 9k USD withdrawal pending which is quite some money and I didn't buy bitcoins at 0.01 this is actually money earned working. So I was wondering if I could have a real an decent feedback from the community to see if is a real Scam and I should say goodbye to my money or if they just cannot handle with the amount of work they have to do. Obviously I would not say bye to so much money without fighting, getting my lawyer on the case etc...
I keep on reading posts about people who seem desperate not getting their money after one month, calling this a fraud and being scared about having lost their hard earned money. However generally people post really bad experiences, get quite aggressive against the company but after 2 or 3 posts they just disappear and never give feedback on the final outcome.
So if you've been experiencing significant delays with withdrawal could you please let me know how it ended? Did you succeed to finally get your money back? Are there people around who are still waiting for their money and it's been more than a month.
I'd like to have feedback on this since I believe the people making it a mess, calling this company a scam are just retards. I understand you can get quite impatient and pissed of of not being in control of your fund but at least if your situation got sorted out you should add it to your post and think about the people facing the same situation as you did instead of being selfish, complaining and when the issue gets solved just stop posting and leaving this scary atmosphere for people facing the same situation.

So if you have feedback I would be interested to hear.

If someone from CEX reads this, I have already submitted a ticket but maybe you could also reply here to make it faster.
I have requested a bank withdraw which apparently seems to take forever but I need to get the money ASAP.
Would it make it faster for me to get to the bank, get a visa card, ask you to cancel my bank wire and try to get the money back with visa transfers? At least is it possible to cancel the bank transfer? In which case I would just get out from your exchange using cryptos (even if once again it seems you are currently not paying enough fees and people end up being stuck in the blockchain forever with your support team not replying).
I think cryptos are a great tool but unfortunately companies like you make it look bad or like a scam just because you are very unprofessional and so greedy that your owners prefer to keep number of employees low to earn more at the risk of seeing all your customers leaving... This is a completely retarded strategy especially given the amount of money you could make with a proper Withdrawal setup and support team.

So people who experienced the same issue and got it solved or not, if you could share your experience and especially if you got it solved at the end that could help me to relax a bit.

Thanks in avdnace for your help.


Einax Airdrops and Bounties made easy! List your ERC-20 token
ETH markets launching soon!
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
Hero Member
Offline Offline

Posts: 1537478237

View Profile Personal Message (Offline)

Reply with quote  #2

Report to moderator
Slow death
Hero Member
Online Online

Activity: 952
Merit: 613

View Profile
January 09, 2018, 11:01:34 PM

Well, the cases are increasing:


I need some help, last 30 hours I ask to complete ETH transaction they are doing nothing not answering at all, last answer about this is I have read on there facebook page 9 hours ago that transaction is pending, I'm sure that this is lie because in explorer

I'm getting this

Sorry, we are unable to locate this Transaction Hash

Can anyone tell what should I do ?

Maybe you know phone number or anything, It's impossible to contact them I'm telling them that they should rebroadcast transactions but now one listening they are telling that this is Cryptokitties attack I'm sure it's not, it was month ago.

So please help if you know anything...

And also tell which alternatives do you like so I don't want to use them anymore.


as I said in this thread, all people who have problems with exchange should hire a lawyer and report the case to the police, the exchange has ignored their clients for many months and this situation has become very alarming, people have millions of dollars retained in the exchanges

it is time for an official complaint to be filed, the total transactions are more than 15BTC which is a lot of money, unfortunately I am not in london but I am sure there are online consumer complaint forums which we can approach

hire a lawyer and report the case to the police is the only solution

Offline Offline

Activity: 1113
Merit: 1001

View Profile WWW
January 11, 2018, 10:16:59 AM

Kindly tell us your user ID or support ticket number so that we could look into the issue.

Buy/sell BTC and ETH using your Visa/Mastercard. Instant payments, low fees, worldwide coverage, 100% secure. Register
Join Bitcoin Affiliate program! Invite users and get 30% lifetime bonus. Join now
Pages: [1]
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!