Real Feedback on CEX.IO withdrawal issues

Good evening all,

I am creating this post since I am looking for real feedback on CEX.io. I have sent bitcoins to their platform then sold them and ask for a bank transfer to get my money back. However, the transfer is still pending and I was wondering why.
I started reading posts on forums about this and it seems I'm definetly not the only one with this issue. After reading a couple of posts I am really
starting to get scared since I have 9k USD withdrawal pending which is quite some money and I didn't buy bitcoins at 0.01 this is actually money earned working. So I was wondering if I could have a real an decent feedback from the community to see if CEX.io is a real Scam and I should say goodbye to my money or if they just cannot handle with the amount of work they have to do. Obviously I would not say bye to so much money without fighting, getting my lawyer on the case etc...
I keep on reading posts about people who seem desperate not getting their money after one month, calling this a fraud and being scared about having lost their hard earned money. However generally people post really bad experiences, get quite aggressive against the company but after 2 or 3 posts they just disappear and never give feedback on the final outcome.
So if you've been experiencing significant delays with withdrawal could you please let me know how it ended? Did you succeed to finally get your money back? Are there people around who are still waiting for their money and it's been more than a month.
I'd like to have feedback on this since I believe the people making it a mess, calling this company a scam are just retards. I understand you can get quite impatient and pissed of of not being in control of your fund but at least if your situation got sorted out you should add it to your post and think about the people facing the same situation as you did instead of being selfish, complaining and when the issue gets solved just stop posting and leaving this scary atmosphere for people facing the same situation.

So if you have feedback I would be interested to hear.

If someone from CEX reads this, I have already submitted a ticket but maybe you could also reply here to make it faster.
I have requested a bank withdraw which apparently seems to take forever but I need to get the money ASAP.
Would it make it faster for me to get to the bank, get a visa card, ask you to cancel my bank wire and try to get the money back with visa transfers? At least is it possible to cancel the bank transfer? In which case I would just get out from your exchange using cryptos (even if once again it seems you are currently not paying enough fees and people end up being stuck in the blockchain forever with your support team not replying).
I think cryptos are a great tool but unfortunately companies like you make it look bad or like a scam just because you are very unprofessional and so greedy that your owners prefer to keep number of employees low to earn more at the risk of seeing all your customers leaving... This is a completely retarded strategy especially given the amount of money you could make with a proper Withdrawal setup and support team.

So people who experienced the same issue and got it solved or not, if you could share your experience and especially if you got it solved at the end that could help me to relax a bit.

Thanks in avdnace for your help.

Regards,

Bertrand