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Author Topic: coolcoin scam???  (Read 60 times)
wil68
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January 14, 2018, 09:18:52 AM
 #1

I'm waiting since 5 January(9 days ago) 1 NEO from Cryptopia.
Blockchain is confirmated but Neo is not deposited yet.
Support doesn't answer.

Two days ago i withdrawn EOS to deposit in Binance but in blockchain there isn't.In coolcoin there is "SUCCESS"

Is there anyone who has the same problems?
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graap06
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January 15, 2018, 08:49:19 PM
 #2

Hi,
 
I succesfully withdrawed some LTC from coolcoin, BUT

I also tried to withdraw 0,268 ETH on 2018/1/13 without success. The status says success, but I didn’t receive anything. The transaction hash they provide

https://etherscan.io/tx/0x6b58b8ea2de7acb0e8e6b1902035ab7b4328245b7fe0b0805f88e36a7fef3e87

does not exist.

Contacted support (twice).., no response
Emailed to su@coolcoin.com..., no response
graap06
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January 16, 2018, 06:28:26 PM
 #3

Turns out there was a response from coolcoin!!
It was “hidden” at the bottom of the contact page.
I also revieved my ETH’s, after almost 6 days. 
s.rodighiero
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February 04, 2018, 01:37:56 PM
 #4

Had deposited 2 ETH after registering yesterday.

First it turns out that it's basically impossible to trade: as soon that you put an order to sell on top of the book, there is always a bot immediately changing the price of another order to go lower than yours: the gap between bid/ask is so high (and the bid so under market price) that turns out it's impossible to do a normal trade.

Want to withdraw than? I'm sorry, you have to be verified by submitting ID/selfie etc.

WTF, funds stuck that cannot be traded, waiting who knows how long for the verification.
CoinNooob
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May 06, 2018, 11:10:24 PM
 #5

Can't even submit the ID photos and selfie on their website. I have transferred just over 100 euros worth of coins and now coins stuck. They told me to email su@coolcoin.com . I sent multiple emails asking for help confirming my identity - ZERO reply. Avoid them at all costs!
Zapo
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May 07, 2018, 12:30:29 AM
 #6

I would not recommend trading on smaller/less reputable exchanges.

Stick to the big ones like Binance, Kucoin and many other. You can always expect a response from them and the trading fees aren't bad, so take the extra hit and you'll receive constant support.

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