How do Bitpay Refunds work?

[bkava]

Hi All,

Has anyone received a BitPay refund? How did it work?

I am considering asking for a refund for a product I paid with Bitpay 1 month ago.
I paid the price of $1000 using bitcoins (i.e. bitpay calculated bitcoin amount based on $1000 price)

If I get a refund today will I get today's $1000 equivalent of BTC or will they do bank transfer? Something else?
In what form do I get the refund?

Thanks for any information you can provide. i will also ask BitPay and post their response.