CEX Support... A hopeless case

[MCrypto]

I've created this topic 17 days ago, yet CEX is AVOIDING replying the topic!
https://bitcointalk.org/index.php?topic=2671223.msg27603540#msg27603540

My ticket was created: November 29, which means almost 50 days passed without an answer for my question.


I can't withdraw my money, but if you are reading this and you can; you better do and switch to another exchange...

[CEX]

We are sorry for such a delay in solving your issue. I would like to clarify whether you have made an initial deposit of the minimum amount in the currency you would like to withdraw?

[tyxat]

I can see too many people are disappointed with Cex.io and I am one of those. There are too many delayed/not completed/missed transactions and their support is not responding or solving issues.