Has anyone successfully used the Blockchain.info wallet exchange function?

[TerribleOil]

As titled, does this function work? If so, how long did it take to complete for you?

My personal experience of trying a small ETH to BTC exchange has been that the transaction is stuck for 4 days at the 'sending funds' stage (although no ETH has left the wallet), and it has been like that for a few days.

Very frustrating as you are blocked from sending ETH until that transaction completes! And no response from support, I think the wait is around 15 days.

Pretty worrying, and frustrating not to be able to move the ETH balance. Any help appreciated! Many thanks!

[1715390654]

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[Potato Chips]

Your deposit should be deemed valid first before the exchanging begins. In your case since it's still at the "sending funds stage", I'm guessing your deposit transaction is still unconfirmed so you need to wait until it confirms first.

Can you post the actual transaction hash of your deposit here? since it's been reported that blockchain.info may show it as unconfirmed but is actually confirmed if you check it with the other explorers

In case the trade fails, It's recommended to contact shapeshift directly instead of blockchain.info as many other users who had a similar problem says that their support isn't responding at all.

[TerribleOil]

Hi there, thanks very much for the reply - much appreciated.

I checked Etherscan and it confirms that nothing has left the wallet. Blockchain.io have not provided the actual transaction hash as far as I am aware, only an order number for ShapeShift...

I can put in a ticket over there if that is the best thing to do? (Sorry if I am being ignorant, your help is appreciated!)

[Potato Chips]

Hi there, thanks very much for the reply - much appreciated.

I checked Etherscan and it confirms that nothing has left the wallet. Blockchain.io have not provided the actual transaction hash as far as I am aware, only an order number for ShapeShift...

I can put in a ticket over there if that is the best thing to do? (Sorry if I am being ignorant, your help is appreciated!)

Oh! So you mean the funds weren't even sent to shapeshift? From what I know, Once you confirm your order, the funds will automatically be deducted and be sent to shapeshift *should look like this: https://bitcointalk.org/index.php?topic=2783163.msg28454968#msg28454968

If that's the case, the problem is on blockchain.info's end and unfortunately, they're the only ones who can solve this.

Blockchain.info has proven itself to be a buggy wallet and explorer so it'll be better to just ditch it lol.

Anyways, This is not a solution but you should be able to access your funds again after you imported it to a different wallet e.g. eth --> Eth wallet

1). Export your private keys
2). Import your private keys to any eth wallet (https://coincentral.com/best-ethereum-wallet-reviews)
3. Use shapeshift directly to convert eth to btc (https://shapeshift.io/#/coins)

[TerribleOil]

Hi Potato Chips - just wanted to say thanks for this message.

In fact, the ShapeShift exchange failed and I have access again - I will be moving my business elsewhere! Thanks for taking the time to help.

[andohyeb]

I have used it ones and the charges was so huge that I regretted doing so. It is advisable to send your coins to another exchange and change to Ether. That one is more fast than using their services.

[chaitanya31]

As titled, does this function work? If so, how long did it take to complete for you?

My personal experience of trying a small ETH to BTC exchange has been that the transaction is stuck for 4 days at the 'sending funds' stage (although no ETH has left the wallet), and it has been like that for a few days.

Very frustrating as you are blocked from sending ETH until that transaction completes! And no response from support, I think the wait is around 15 days.

Pretty worrying, and frustrating not to be able to move the ETH balance. Any help appreciated! Many thanks!

If you're talking about Bitcoin Block Explorer - Blockchain.info, then they provide a very good web wallet. Blockchain Wallet or e-Wallet (blockchain.info) is among the most trusted bitcoin wallets in the market.

[multic2012]

I have been using my wallet for 5 years and have not let anyone down! Only the big disadvantage is that the commission is very high