Please be patient CEX having a hard time with the tremendous withdrawal request they've been received from their users as also seen in this forum. Take time to read this message from
CEXWe understand your concerns and we kindly ask for an apology for the delays in payment processing. Nevertheless, it does not depends on us but rather on our payment partner. They are currently overloaded with requests and do not manage to process them properly.
As for now, the payments in USD and GBP are rejected and the funds are turned back to users' accounts. Furthermore, we would like to inform that wire USD and GBP transactions will be temporarily disabled on the platform.
We will do our best to ensure that the all the users receive their funds in full.
We do not intend to hold customers' money for purpose as we understand that it has a negative impact on our reputation.
Unfortunately, we have currently got in the situation when the payments are processed longer than acceptable and longer than we want them to be.
We are currently looking for the better payment options. As for now, we kindly ask you to stay patient.