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Author Topic: COOL-CAT CASINO NOT PAYING UP MY BTC  (Read 35 times)
BettyBits
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January 27, 2018, 01:16:47 PM
 #1

 Sad Sad SOMEONE PLEASE ASSIST.

I have been battling www.coolcat-casino.com/webplay/ since 02/10/2017 for $200 USD withdraw I won playing their gaming platform. I actually won $2500 but some hidden fine print stated that if initial payment deposit is with players rewards card that I am only able to withdraw $200 max after 30x playthrough is reached.
and option to withdraw funds in payment using bitcoin.  So thats what I opt'd to do. it has been almost 347 days now and ive collected all the transcripts from my support discussions.  These start at 6 weeks after the withdraw date. (required amount of time for coolcat casino to get the payment to payee)

I sent in all my documents. Documents were confirmed. Withdraw Approval Granted.
Submited to withdraw $200 through coolcat's platform. Followed the directions which were to email payments@casinosupportcenter.com with my information including wallet address. Which i had done twice back in april.

Still nothing landed in my wallet. after several customer support chats where i was given the run around.
So i recently have dedicated myself to getting my money considering they owe me .2021 BTC.  Its in their system.
still unpaid withdraw to payee.  $200 in BTC on 02/10/17 @ days low is 989.74  thats 20.21% of a bitcoin.

I am having a heck of a time. Can anyone suggest a way to get what I am entitled to?
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January 27, 2018, 01:44:33 PM
 #2

I saw some complaints on AskGamblers about this casino.
https://www.askgamblers.com/online-casinos/cool-cat-casino-casino-review/complaints
Fill your complaint there too. There are loads of unpaid issues but looks like they are resolving some of them. Good luck!
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Although they were once on our blacklist for slow payment, they are now resolving disputes quickly and paying players once again.

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BettyBits
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January 27, 2018, 02:21:18 PM
 #3

Thanks a million.. All suggestions are helpful.
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January 28, 2018, 12:08:52 AM
 #4

Ask them for the name of the company and to show their license.

If you read nonsense like this, you better run fast!

Quote from: CoolCat Terms & Conditions
CoolCat Casino is the trade name of the Company
LOL

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January 28, 2018, 04:31:00 AM
 #5

I am sorry to be frank to you sir but I think you have been scammed by this Cool-cat based on what have I read on many articles around them there seems to be a lot of cases involving around them regarding your complaints, so I am able to come up with a solution that this company is really into something fishy. At any rate the best thing you could is file a report or complaint againgst in order for them to stop doing this other people or gamblers around here.

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