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Bitmain support not responding. What should I do?
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Topic: Bitmain support not responding. What should I do? (Read 148 times)
H.f.k
(OP)
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Bitmain support not responding. What should I do?
January 29, 2018, 08:21:43 AM
#1
Hello. 2 weeks ago I ordered antminer L3 plus from bitmain directly. I paid through wire transfer and I have submitted my proof of payment. 7 days passed and they did not confirm my order. I contacted them through email but no response I sent more than 8 emails (every two days I sent one) but still no reply.
I contacted them through Twitter but no answer.
Guys what do you think should I do?
I don't want the miner anymore I just want my money back.
I'm tired from bitmain
Please help me
H.f.k
(OP)
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Re: Bitmain support not responding. What should I do?
January 29, 2018, 01:24:30 PM
#2
Update :
Surprisingly, after posting this post they replied to me. I don't know whether it is coincidence or due to the post
VRobb
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I'm in BTC XTC
Re: Bitmain support not responding. What should I do?
January 29, 2018, 01:27:03 PM
#3
Coincidence, they don't seem to do much in these forums. At least it was only 8 days, they delayed a replacement unit of mine for months...
I don't believe in superstition because it's bad luck: 13thF1oor6CAwyzyxXPNnRvu3nhhYeqZdc
These aren't the Droids you're looking for: S5 & S7 (Sold), R4B2, R4B4 (RIP), 2x S9 obsolete, 2xS15-28, S17-56, S17-70
Pushing a whopping 1/5 PH! Oh The SPEED!!!
MinerMEDIC
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EET/NASA intern 2013 Bitmain/MicroBT/IPC cert
Re: Bitmain support not responding. What should I do?
January 29, 2018, 02:48:39 PM
#4
Didn't heir biggest holiday just end? I can only imagine their backlog is hellacious.
---Hi, I'm Juergen "Jay" & I TEACH and REPAIR ASIC HASHBOARDS-- Purdue AS EET -- MinerMEDIC is NOW FREELANCE in Chicago!
jcarpenter09
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Re: Bitmain support not responding. What should I do?
January 29, 2018, 03:34:54 PM
#5
Chinese New Year, most companies take 2+ weeks off. Their Twitter has been quiet as well.
ricknamer
Jr. Member
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Activity: 126
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Re: Bitmain support not responding. What should I do?
January 29, 2018, 03:43:49 PM
#6
Quote from: MinerMEDIC on January 29, 2018, 02:48:39 PM
Didn't heir biggest holiday just end? I can only imagine their backlog is hellacious.
Why do all calendars I see show Chinese New Year as Feb 16 this year?
fanatic26
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Re: Bitmain support not responding. What should I do?
January 29, 2018, 06:31:13 PM
#7
They were out of the office for like 10 days but that was not for Chinese New Year. We will be feeling the slowdown from that starting this week as we move into February and they slow things down in preparation.
Stop buying industrial miners, running them at home, and then complaining about the noise.
ram86
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Re: Bitmain support not responding. What should I do?
January 29, 2018, 08:03:45 PM
#8
They replied to me in a time between 5 to 23 days, lucky
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