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January 31, 2018, 05:38:21 PM |
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Thanks for your replies. I already placed other tickets for the same issue a couple of weeks ago, and nothing. I even placed one of them under the subject "account" and not "deposit" to see if those tickets get faster responses, but no reply so far. Two days before my original ticket I placed another one regarding account verification, and I got an answer the next day. Both tickets were sent with like two days apart from each other, so I don't think it's because they suddenly had so many tickets that they couldn't reply the second one. This looks like they reply the tickets regarding account verifications or trading issues in a fast manner, but not the deposit and withdrawal ones. Maybe they do that because they are more interested in getting more users and money than solving customers problems that won't bring them more bucks. And I also tried trollbox more than once. No admin there, no response. I really don't know what to do except waiting, but I'm starting to get the feeling that they'll never reply those tickets. Any ideas?
Thanks again
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