Beware of Coins-E - they are stealing coins from the users

[sumantso]

Received a reply from them:

Hi,
Sorry for the delayed response. You could check your wallet now. The issue has been resolved. Thank you for your patience.


--
Thank you
Coins-e Support team

Of course, nothing actually came into the wallet. I checked the block explorer and still 12k PXC doesn't show up on it (http://explorer.phenixcoin.com/a/PiKzgFoHJd). I don't understand whether they are really really dumb or just trolling me

Would have been easier if they just told me they stole my coins. At least I won't have any hopes then (not that I have much anyways).

[1715221704]

1715221704

[1715221704]

1715221704

[BitCoiner2012]

I know a bit off topic, but I really love how you suggest some of these folks can be "found in the chat box" or "resident" of the box.. heh.

Hopefully this is resolved.

[sumantso]

I know a bit off topic, but I really love how you suggest some of these folks can be "found in the chat box" or "resident" of the box.. heh.

Hopefully this is resolved.

Heh indeed. I actually dropped by in chat and found those two. Now I have taken up residence there and scaring away everybody

I doubt this will be resolved; especially since they are blatantly claiming that it is resolved.

[BitCoiner2012]

I know a bit off topic, but I really love how you suggest some of these folks can be "found in the chat box" or "resident" of the box.. heh.

Hopefully this is resolved.

Heh indeed. I actually dropped by in chat and found those two. Now I have taken up residence there and scaring away everybody

I doubt this will be resolved; especially since they are blatantly claiming that it is resolved.

Yes, the latter is not always the best indicator. I am keeping a six foot pole between myself and the current shady exchange goings on with more than just Coins-E.

[jahmonaut]

Coins-e always struck me as a get-rich-quick scheme for the dev, it was always the first to collect any bounty for a new coin being listed on an exchange, without discrimination. Dodgy.

[Scooby903]

I sent a friendly note to them yesterday asking if they had any updates on the situation.  Still waiting to hear back...

[sumantso]

The resident chatbox loyalist who mailed on my behalf also received a similar reply
Hi, Sorry for the delayed response. You could tell ........... to check his wallet now. The issue has been resolved. We have mailed him too, about the issue being resolved. Thank you for your support.

Anyways, have mailed them 4 times already and he has mailed too on my half. Really don't get why they are lying. I mean everybody can see on the block explorer that they are lying.

I sent a friendly note to them yesterday asking if they had any updates on the situation.  Still waiting to hear back...

Good luck, though be prepared to receive a mail that you have, indeed, received the PXCs  

[Zakryze]

I moved my funds early enough it seems. lucky me
sad to hear that though

[X68N]

If they are stealing now, it is really stupid, the long run is always more profitable.
Criminals usually are stupid.
But it is sad to loose this exchange trust.
I liked it. RIP.

[cryptocoinsnews]

just posted your story on http://www.cryptocoinsnews.com/2013/09/18/beware-coins-e-stealing-coins-users-voice/

[Scooby903]

Any updates?  I still haven't heard back yet 

[sumantso]

just posted your story on http://www.cryptocoinsnews.com/2013/09/18/beware-coins-e-stealing-coins-users-voice/

Thanks; the more people see it the better. If I had known others had trouble before me I wouldn't have lost money.

Didn't think about posting at cryptocoinsnews - damm. Would have been a nice gig - lose coins -> post your ordeal -> get paid and recover some of them

Any updates?  I still haven't heard back yet 

No, but I am not giving up. I am camping in their chatbox informing everybody. Somebody nicknamed 'gollum' turned up today and claimed his deposit of 120 odd XPMs hasn't showed up. I pointed him to this thread so hopefully he will post here and inform us whether his problems got solved or not.

Has anyone's problems got solved? What about Oldminer? He had received some reply from them.

[Oldminer]

They offered to manually process my withdrawal but because they responded I didnt bother with the request and just figured they would follow through. I've emailed them again just now and asked them to manually process the withdrawal to help you guys resolve/investigate this issue

[Oldminer]

Well its been over 24 hours and still no withdrawal of my valuecoins. I wont be using this exchange anymore despite the fact the coins may eventually show up. Its been the best part of a week since I tried to make this withdrawal and still nothing - not good enough.

[Scooby903]

Back to the front page!!!!!!

I still haven't heard a single word from Coins-E 

I don't have a ton invested, but I still want my coins!  Either they are scamming us, or they are too stupid to figure out how to update their client.  This shit is ridiculous...

I have been waiting since Sept. 4th and still nothing

[Scooby903]

Just sent them this note:

Still waiting on my PXC to show up...any ideas?  Have you guys tried updating the client yet?  Can you at least give me some sort of info?  The transaction is not confirmed and I have not received any of my PXC that I withdrew on Sept. 4th; tomorrow will be 3 weeks of not having my coins...

[Reaper3]

So is it a scam or not?

[Hippie Tech]

I lost 40k+ PWC there.

Did the coin get 51'd or did they simply take it ?

[CryptoBullion]

i had my hopes up for this exchange, mainly due to their support of all the coins that i could not trade anywhere else....

but there was this issue...

GLC_BTC   Sell   30-Jun-13 01:54:58   0.00000850   5000.00000000   5000.00000000   0.00000000   Rate limited

these "rate limited" trades had been resolved a few times by their support.. but one still remains a mystery....

my balance shows 5000 glc in pending... trade can not be cancelled, and they have seem to think they fixed all my "rate limited" issues.

And WTF is "rate limited" doing on an exchange anyways? with any other exchange you can put bids in of any amount high or low no matter how ridiculous the "rate" is....

I also tried to do a co op advertising with them... they probably got plenty of hits from my pages... and they never returned the favor of advertising my sites. i think i only have their advert left on my block explorers... i guess ill be taking those down too...

maybe the dev was just a nub... and could not handle the project... i get the impression that exchange is a one man team....

im almost leaning towards the "nub dev" idea, or just a one team not big enough to keep up with everything... if its just a one man team than i could understand that he / she would be very swamped with requests...

it looks like people are still trading there.. has anyone had any problems lately or did coins-e get their ducks in a row yet? if they get their stuffs fixed they still owe me some co op advertising 

[bholzer]

I think the issue here is negligence and not outright fraud. I just withdrew 1 BTC from Coins-E and everything completed without a hitch. However, when I tried to withdraw ~800 Elephantcoins (embarassed to even admit I own these -- yes, I was naive at one point too) I never got the confirmation Email. After about 4 attempts...the Email came through and the withdraw request was processed. Thank God I didn't lose my 20 cents worth of Elephantcoins 

I just have a hard time believing they'd want to steal a bunch of random coins...while still allowing people to withdraw BTC. I guess if you're in a rush to pull out of Coins-E...I would suggest trying to trade in your coins for BTC first if you can get a fair price.

There is definitely an issue here...and I would urge everybody to avoid depositing anything into Coins-E...but I'm not prepared to accuse them of outright fraud just yet. Hopefully they get their act together. When they randomly add every coin that is requested to their exchange for a small bribe, it becomes a maintenance nightmare for an exchange. Perhaps this is a good example why it's important to have some integrity and quality control in an exchange. More != better.

I'm sure many of their coin clients are severely out of date...and I know for a fact that they aren't even on the right chains for many of their coins. Just don't trade there until further notice. Hopefully everybody gets their coins back...