I want to participate the Dropd ICO, and for that i had to create an account/wallet with Expanse.
https://expanse.tech/Now you log in on the Dropd site(
https://dropd.tokenlab.io), deposit your payment to a Dropd contract address to the ico tokens But i accidentally made a ethereum deposit to the Expanse wallet instead of the contract address. Now my eth isnt showing, so i think its gone. But im not at home right now, so i cant check it.
I hope this is clear.
If expanse is a wallet or exchange you could try contact their support team about your issue,they might return you but now litreally you lost your ethereum until you get some mercy from the support team.
i think its a wallet because op already said that it was a wallet . i agree that contacting thier support is the best way to recover his coins if they will still give it back but i think they will as long as they are legit and not scam .
the transaction should show up after he click on the link on the wallet that he is using ( this can be done right after he send the coins ) or he can manually do it by pasting his own eth address or its reciever address on etherscan or etherplorer .
It seems like a token project because I can see the price of EXP on their webiste but didn't want to explore to much since they got ever less information about them on their homepage.
Sending ethereum to a token address of their own is something not possible to recover IMO but atleast he can try them and see is there a chance.