Worst Exchange Experiences

[FEDCBA]

Quoine Exchange is mine. What's yours ?

My Experience trying to withdraw my funds. Here is the the transcript of my conversation with customer support.



JPM, [16.02.18 23:17]
My withdraw of funds has been in pending for over 14 hours. Why is it taking so long? And what is the point of having customer support when you never gat a reply?

adrian, [16.02.18 23:43]
It takes a few days

adrian, [16.02.18 23:43]
Chill

JPM, [16.02.18 23:46]
Why does it take a few days ?

adrian, [16.02.18 23:53]
Because it's a good exchange

adrian, [16.02.18 23:53]
It's taking its time to do its due diligence and kyc

adrian, [16.02.18 23:53]
Relax man

adrian, [16.02.18 23:53]
Regulated exchanges are different

adrian, [16.02.18 23:53]
But they are the best in the world

adrian, [16.02.18 23:54]
Buy more qash now

JPM, [16.02.18 23:55]
Is it because you gave my Bitcoin to someone else and now you are short ?

JPM, [16.02.18 23:56]
Or is it that i have to wait for you to mine some more ?

adrian, [16.02.18 23:58]
It's because bitcoin is rising

adrian, [16.02.18 23:58]
When it comes back down

adrian, [16.02.18 23:58]
You will get your btc

adrian, [16.02.18 23:58]
Relax man

JPM, [16.02.18 23:59]
Was your last post a script that you read from ?

adrian, [17.02.18 00:01]
No just relax bro and stop spreading fud

adrian, [17.02.18 00:01]
Your btc is in the blockchain

adrian, [17.02.18 00:01]
It just takes time

adrian, [17.02.18 00:02]
Stop spreading FUD in this channel

adrian, [17.02.18 00:02]
Are you from Binance or something?

JPM, [17.02.18 00:05]
No fud just the facts.

JPM, [17.02.18 00:11]
Fact # 1 I submitted my request at Requested at
02/16, 08:18:11

cheesepie, [17.02.18 00:12]
All withdrawals are manual, team not working on weekends and public holidays in Asia, you dumb or new

JPM, [17.02.18 00:13]
Mature response

adrian, [17.02.18 00:16]
Stop spreading FUD @jpm

adrian, [17.02.18 00:17]
You are getting on our nerves

adrian, [17.02.18 00:17]
Admin has to remove you

JPM, [17.02.18 00:18]
I guess the truth hurts.

adrian, [17.02.18 00:26]
You are spreading FUD bro

adrian, [17.02.18 00:26]
Not truth

cheesepie, [17.02.18 00:45]
Just mute all these jokers who spread insult and promotion of other non related exchanges

JPM, [17.02.18 00:47]
So which is it : it takes a few days, Regulated exchanges are different. My btc is in the blockchain, Because it's a good exchange, It's because bitcoin is rising, team not working on weekends. or other.

adrian, [17.02.18 00:52]
Just be quite and be grateful you got the chance to trade on one of the best exchanges

adrian, [17.02.18 00:52]
And be patient

adrian, [17.02.18 00:52]
They don't need you

adrian, [17.02.18 00:52]
You need them

adrian, [17.02.18 00:52]
Remember

Monkey Trader, [17.02.18 00:53]
Lol what

JPM, [17.02.18 01:00]
I think you might be mistaken. If investors like my self and others were to take our business elsewhere their would be no Quoine market.

JPM, [17.02.18 01:01]
By the way I thought you were customer support not customer bashing.

JPM, [17.02.18 01:04]
Do you treat all of  Quoine"s traders like this or just the one's looking for a straight answer?

adrian, [17.02.18 01:34]
FUD

adrian, [17.02.18 01:34]
Just leave

adrian, [17.02.18 01:34]
Go to binance

JPM, [17.02.18 01:53]
You Replied: REGULATED EXCHANGES ARE DIFFEREN. My mistake I thought I signed on a DECENTRALIZED EXCHANGE you know one that does all the regulations like a BANK. Like
When they are nice to you when you deposit money. But when you go to take it out they have multiple reasons why you must wait. Kind of like QUOINE No FUD intended.

adrian, [17.02.18 01:56]
U don't understand the privellege you have been afforded

adrian, [17.02.18 01:56]
Stop the FUD

Anders, [17.02.18 02:03]
[In reply to JPM]
Withdrawals are done on business days normally. It's CNY/Lunar New Year all over Asia.

If they are overloaded, sometimes it takes more than a business day as well.

There is no automatic withdrawals. Your crypto is in cold storage and withdrawals processed manually.

Happy New Year

Anders, [17.02.18 02:03]
*are

JPM, [17.02.18 02:35]
Is what you are trying to say is that maybe I should go BINANCE where they treat the underprivileged
Better than QUOINE treats the privileged.

JPM, [17.02.18 02:40]
So now my crypto is in cold storage.
QUESTION: Do you really know where my cryptos are or are you making this up as you go?
So now my crypto is in cold storage.

adrian, [17.02.18 02:41]
Go to Binance

adrian, [17.02.18 02:41]
Ask Binance support

Anders, [17.02.18 02:45]
[In reply to JPM]
No need to be obnoxious - people are helping to explain (ie explaining why nothing has happened yet) for free.

Anders, [17.02.18 02:46]
Obviously no normal user has verified if it's really cold storage or not.

Anders, [17.02.18 02:49]
Anyway - Happy New Year. Your withdrawal will be proceeded within some business days most likely.

(There may be a huge backlog after the holidays - so I'd mentally prepare for that all withdrawals may not be proceeded the first business day)

Anders, [17.02.18 02:50]
Don't know why people have questions about withdrawals on nom-business days. Didn't you read what you signed up for? It is a well published fact that's the way Quoinex/Qryptos operates.

Anders, [17.02.18 02:51]
*non-

adrian, [17.02.18 03:00]
Exactly

adrian, [17.02.18 03:00]
This isn't Binance man

adrian, [17.02.18 03:00]
There is a reason why the coin isn't mooning and Binance is

adrian, [17.02.18 03:00]
If you want excellent service go to Binance

adrian, [17.02.18 03:00]
Zzzz

JPM, [17.02.18 03:32]
So, what you are telling me and the rest of the CRYPTO COMMUNITY is that QUOINE is worse than a BANK. At least with a BANK I still have ACCESS to my funds after hours including CHRISTMAS & NEWYEARS. I would like to thank you for ENLIGHTENING me and the rest of the CRYPTO COMMUNITY.
I will be sure to share these new findings with my fellow traders. Just to name a few.
1.  QUIONE will gladly except all DEPOSITS 24/7 since they do not do this manually.
2.  Only try to withdraw funds M-F during business hours.
3.  If you do try to WITHDRAW FUNDS and have a PROBLEM and want excellent service go to BINANCE.
4.  If you would like to know where your CRYPTOS are again you go to BINANCE.
5.  In reality, it could take DAYS before your CRYPTOS are transferred.

[Slow death]

yobit

I took lots of money from my bank account to buy bitcoin (see that for me to buy bitcoin I had to use payza + exchange + advcash and the fee were 20%, but ok it was for a big investment) and go to yobit to buy many altcoins that I believed that they had potential and had potential if it were not yobit ban the dev and delisted the altcoins that of 450 satoshi to have the price of 1 satoshi, 4 satoshi and others had 2500 satoshi, the fact that I lost 100% of my money.

Dude, I stayed days without understanding... why the hell yobit did such a thing

[aardvark15]

Cryptsy was my bad experience. For those that don’t know, it was an exchange a few years ago that was just like many of the exchanges now like Binance or Bitfinex. I had money invested with them and did a lot of trading. I really liked that exchange. Then all of a sudden, they would not let people withdraw funds and claimed that they got hacked. Then they just shut the site down. It turned out that they mismanaged the funds and the owner stole what was left and fled to China. I lost a lot of money on that site.

[silmvic]

Quoine Exchange is mine. What's yours ?

My Experience trying to withdraw my funds. Here is the the transcript of my conversation with customer support.



JPM, [16.02.18 23:17]
My withdraw of funds has been in pending for over 14 hours. Why is it taking so long? And what is the point of having customer support when you never gat a reply?

adrian, [16.02.18 23:43]
It takes a few days

adrian, [16.02.18 23:43]
Chill

JPM, [16.02.18 23:46]
Why does it take a few days ?

adrian, [16.02.18 23:53]
Because it's a good exchange

adrian, [16.02.18 23:53]
It's taking its time to do its due diligence and kyc

adrian, [16.02.18 23:53]
Relax man

adrian, [16.02.18 23:53]
Regulated exchanges are different

adrian, [16.02.18 23:53]
But they are the best in the world

adrian, [16.02.18 23:54]
Buy more qash now

JPM, [16.02.18 23:55]
Is it because you gave my Bitcoin to someone else and now you are short ?

JPM, [16.02.18 23:56]
Or is it that i have to wait for you to mine some more ?

adrian, [16.02.18 23:58]
It's because bitcoin is rising

adrian, [16.02.18 23:58]
When it comes back down

adrian, [16.02.18 23:58]
You will get your btc

adrian, [16.02.18 23:58]
Relax man

JPM, [16.02.18 23:59]
Was your last post a script that you read from ?

adrian, [17.02.18 00:01]
No just relax bro and stop spreading fud

adrian, [17.02.18 00:01]
Your btc is in the blockchain

adrian, [17.02.18 00:01]
It just takes time

adrian, [17.02.18 00:02]
Stop spreading FUD in this channel

adrian, [17.02.18 00:02]
Are you from Binance or something?

JPM, [17.02.18 00:05]
No fud just the facts.

JPM, [17.02.18 00:11]
Fact # 1 I submitted my request at Requested at
02/16, 08:18:11

cheesepie, [17.02.18 00:12]
All withdrawals are manual, team not working on weekends and public holidays in Asia, you dumb or new

JPM, [17.02.18 00:13]
Mature response

adrian, [17.02.18 00:16]
Stop spreading FUD @jpm

adrian, [17.02.18 00:17]
You are getting on our nerves

adrian, [17.02.18 00:17]
Admin has to remove you

JPM, [17.02.18 00:18]
I guess the truth hurts.

adrian, [17.02.18 00:26]
You are spreading FUD bro

adrian, [17.02.18 00:26]
Not truth

cheesepie, [17.02.18 00:45]
Just mute all these jokers who spread insult and promotion of other non related exchanges

JPM, [17.02.18 00:47]
So which is it : it takes a few days, Regulated exchanges are different. My btc is in the blockchain, Because it's a good exchange, It's because bitcoin is rising, team not working on weekends. or other.

adrian, [17.02.18 00:52]
Just be quite and be grateful you got the chance to trade on one of the best exchanges

adrian, [17.02.18 00:52]
And be patient

adrian, [17.02.18 00:52]
They don't need you

adrian, [17.02.18 00:52]
You need them

adrian, [17.02.18 00:52]
Remember

Monkey Trader, [17.02.18 00:53]
Lol what

JPM, [17.02.18 01:00]
I think you might be mistaken. If investors like my self and others were to take our business elsewhere their would be no Quoine market.

JPM, [17.02.18 01:01]
By the way I thought you were customer support not customer bashing.

JPM, [17.02.18 01:04]
Do you treat all of  Quoine"s traders like this or just the one's looking for a straight answer?

adrian, [17.02.18 01:34]
FUD

adrian, [17.02.18 01:34]
Just leave

adrian, [17.02.18 01:34]
Go to binance

JPM, [17.02.18 01:53]
You Replied: REGULATED EXCHANGES ARE DIFFEREN. My mistake I thought I signed on a DECENTRALIZED EXCHANGE you know one that does all the regulations like a BANK. Like
When they are nice to you when you deposit money. But when you go to take it out they have multiple reasons why you must wait. Kind of like QUOINE No FUD intended.

adrian, [17.02.18 01:56]
U don't understand the privellege you have been afforded

adrian, [17.02.18 01:56]
Stop the FUD

Anders, [17.02.18 02:03]
[In reply to JPM]
Withdrawals are done on business days normally. It's CNY/Lunar New Year all over Asia.

If they are overloaded, sometimes it takes more than a business day as well.

There is no automatic withdrawals. Your crypto is in cold storage and withdrawals processed manually.

Happy New Year

Anders, [17.02.18 02:03]
*are

JPM, [17.02.18 02:35]
Is what you are trying to say is that maybe I should go BINANCE where they treat the underprivileged
Better than QUOINE treats the privileged.

JPM, [17.02.18 02:40]
So now my crypto is in cold storage.
QUESTION: Do you really know where my cryptos are or are you making this up as you go?
So now my crypto is in cold storage.

adrian, [17.02.18 02:41]
Go to Binance

adrian, [17.02.18 02:41]
Ask Binance support

Anders, [17.02.18 02:45]
[In reply to JPM]
No need to be obnoxious - people are helping to explain (ie explaining why nothing has happened yet) for free.

Anders, [17.02.18 02:46]
Obviously no normal user has verified if it's really cold storage or not.

Anders, [17.02.18 02:49]
Anyway - Happy New Year. Your withdrawal will be proceeded within some business days most likely.

(There may be a huge backlog after the holidays - so I'd mentally prepare for that all withdrawals may not be proceeded the first business day)

Anders, [17.02.18 02:50]
Don't know why people have questions about withdrawals on nom-business days. Didn't you read what you signed up for? It is a well published fact that's the way Quoinex/Qryptos operates.

Anders, [17.02.18 02:51]
*non-

adrian, [17.02.18 03:00]
Exactly

adrian, [17.02.18 03:00]
This isn't Binance man

adrian, [17.02.18 03:00]
There is a reason why the coin isn't mooning and Binance is

adrian, [17.02.18 03:00]
If you want excellent service go to Binance

adrian, [17.02.18 03:00]
Zzzz

JPM, [17.02.18 03:32]
So, what you are telling me and the rest of the CRYPTO COMMUNITY is that QUOINE is worse than a BANK. At least with a BANK I still have ACCESS to my funds after hours including CHRISTMAS & NEWYEARS. I would like to thank you for ENLIGHTENING me and the rest of the CRYPTO COMMUNITY.
I will be sure to share these new findings with my fellow traders. Just to name a few.
1.  QUIONE will gladly except all DEPOSITS 24/7 since they do not do this manually.
2.  Only try to withdraw funds M-F during business hours.
3.  If you do try to WITHDRAW FUNDS and have a PROBLEM and want excellent service go to BINANCE.
4.  If you would like to know where your CRYPTOS are again you go to BINANCE.
5.  In reality, it could take DAYS before your CRYPTOS are transferred.

Like is the chat for real with an exchange's customer service personnel?
this is not just farr at all. looks very  criminal.....
So whats the update with your withdrawl now. have the processed it or its still same old story?

My worst experience is Verification on Bittrex.

My Verification ID card is clear but still they are saying they cant read it or i should get another ID Card. have contacted support, still no head way out

[Reid]

They really do this? Chat support?
Wow I dont think there is one who would waste time like this. There might be some bad purpose behind all that bad mouths of them.
Better get out of there as soon as you can.
They are trying to make it look like you are the one wrong at this.
You should have also never made them angry just make it look like they are right and then report them afterwards after you got your money out of them.
Dont risk it when your bitcoin is still in their possession.

[gentlemand]

Luckily I've never had one. I never let money sit around on there. I never bother putting money unless I'm fully verified if there's a verification policy. I'd never put really significant amounts on any of them. I wouldn't get rolling with one without plenty of research.

People seem more accepting of the junk out there in cryptoland than they would be in other areas of their lives. I remember when I first looked into BTC and Mt Gox was still the go to place. I dismissed it within five minutes of googling and went straight to Localbitcoins.

[jimrome]

Looks like i have company from Yobit, i had my worst experience by being a bad holder in one of the many scam coins in the exchange and then i have the worst user experience from Poloniex as i deposited my coins and it was not visible for almost three weeks and there was no response from the team till they sorted the issue.
@OP are these the chat from their customer support, it looks ridiculous.

[Akiko]

Looks like i have company from Yobit, i had my worst experience by being a bad holder in one of the many scam coins in the exchange and then i have the worst user experience from Poloniex as i deposited my coins and it was not visible for almost three weeks and there was no response from the team till they sorted the issue.
@OP are these the chat from their customer support, it looks ridiculous.

It's really ridiculous, if he know the risks he should stay away from with it. And there many different exchange that you may choose, why would you not check the options? Every exchange site are have a problem sometimes but they find an solution to solve the problems.

[St4yInTh3D4rk]

I often face problems with the LBC,while I want to sell or buy bitcoin in huge amount the traders were not responding quickly and cancelling the trades at the last minutes make me annoyed.While selling most of them don't have money to transfer so they keep talking that can I use other paying options like blah blah.but at the mean while time the prices were increased or decreased.

[cryptoasis]

Few days ago when Quarkchain was going to list in Binance, I have had chance of getting QKC at 0.0002 ETH in IDEX about 5-6 hours earlier.  The moment QKC was also just listed in IDEX.  I have tried to buy it but the website stalled.  I have tried and tired but could not get my order executed.  After an hour, I decided to get out of trade because it was around 0.00030 ETH.  The moment it listed in Binance, it crossed the 0.0004 ETH mark.  If my order was executed, I would have doubled my investment in merely 6 hours.

[Kemarit]

Few days ago when Quarkchain was going to list in Binance, I have had chance of getting QKC at 0.0002 ETH in IDEX about 5-6 hours earlier.  The moment QKC was also just listed in IDEX.  I have tried to buy it but the website stalled.  I have tried and tired but could not get my order executed.  After an hour, I decided to get out of trade because it was around 0.00030 ETH.  The moment it listed in Binance, it crossed the 0.0004 ETH mark.  If my order was executed, I would have doubled my investment in merely 6 hours.

Yes, I understand what you feelin dude. I have been in that situation many times and I wanted to throw my Desktop in front of me. LOL. You are lucky because you are just looking for a just x2 of your investments. Many times I can even have it x3-x4 but sadly those decentralizes exchanges sometimes are just overloaded that they need to stop investors from even logging because their servers can't handle the volume of transactions specially the case you mentioned.


Still YoBit for me. Poor and shitty customer support, just like the rest of the members experienced.

[avikz]

Thank you for sharing this chat transcript with the community. These types of exchanges are actually creating a lot of inconveniences to the traders. But what was the final outcome? Did you receive money to your wallet? If not, please open a thread in the scam acquisition section to let the community know about your experience with them. The link of the section is below,

https://bitcointalk.org/index.php?board=83.0

While world is moving at a lightening fast speed, these kind of kid driven exchanges are taking us back in primitive age.

[pey]

I've never had bad experience with any exchange that I can tell, I used good and very reputable exchanges and less known exchanges as well but never faced any problem so far.

[Jundax]

We definitely should create a thread with list of low reputation exchanges
Heard a lot of shi bout yobit, but didnt have a bad experience
maybe cause of the  small amount of coins on my account

[trumper]

I've suffered from cryptopia, I had some coins in crypto then it was delisted but I realized late, I didn't lost much. But it was totally my mistake.

[tyuner4]

Wow I didn’t expect such a reply from an exchange. No matter it is a weekday or holiday, I believe an exchange has to operate 24/7 since trading is on.

My worst experience is with Poloniex, it take a long time like 1 month or 2 for the support to reply to my ticket and give me irrelevant answer.

[asyakashi]

I've suffered from cryptopia, I had some coins in crypto then it was delisted but I realized late, I didn't lost much. But it was totally my mistake.

You should not say it, something about cryptopia.
I experienced the same thing and it is my greatest regret. I do not blame myself, it's kind of a disaster.

[Where2Go]

mtgox was always the worst but the second worst I've had was bitfinex allowing a withdrawal of 10btc then freezing the transaction and requiring all kinds of info about it

[Yaunfitda]

mtgox was always the worst but the second worst I've had was bitfinex allowing a withdrawal of 10btc then freezing the transaction and requiring all kinds of info about it

Maybe you didn't read their TOS perhaps that's why they require all this kinds of stuff?

I have a similar case with the OP, I guess every exchanges out there owe us and they should give us a good support at least. Not just exchanges but gambling sites as well. If not for us traders, they would last a single minute is this cut throat business.

[arthotdog]

Quoine Exchange is mine. What's yours ?

My Experience trying to withdraw my funds. Here is the the transcript of my conversation with customer support.



JPM, [16.02.18 23:17]
My withdraw of funds has been in pending for over 14 hours. Why is it taking so long? And what is the point of having customer support when you never gat a reply?

adrian, [16.02.18 23:43]
It takes a few days

adrian, [16.02.18 23:43]
Chill

JPM, [16.02.18 23:46]
Why does it take a few days ?

adrian, [16.02.18 23:53]
Because it's a good exchange

adrian, [16.02.18 23:53]
It's taking its time to do its due diligence and kyc

adrian, [16.02.18 23:53]
Relax man

adrian, [16.02.18 23:53]
Regulated exchanges are different

adrian, [16.02.18 23:53]
But they are the best in the world

adrian, [16.02.18 23:54]
Buy more qash now

JPM, [16.02.18 23:55]
Is it because you gave my Bitcoin to someone else and now you are short ?

JPM, [16.02.18 23:56]
Or is it that i have to wait for you to mine some more ?

adrian, [16.02.18 23:58]
It's because bitcoin is rising

adrian, [16.02.18 23:58]
When it comes back down

adrian, [16.02.18 23:58]
You will get your btc

adrian, [16.02.18 23:58]
Relax man

JPM, [16.02.18 23:59]
Was your last post a script that you read from ?

adrian, [17.02.18 00:01]
No just relax bro and stop spreading fud

adrian, [17.02.18 00:01]
Your btc is in the blockchain

adrian, [17.02.18 00:01]
It just takes time

adrian, [17.02.18 00:02]
Stop spreading FUD in this channel

adrian, [17.02.18 00:02]
Are you from Binance or something?

JPM, [17.02.18 00:05]
No fud just the facts.

JPM, [17.02.18 00:11]
Fact # 1 I submitted my request at Requested at
02/16, 08:18:11

cheesepie, [17.02.18 00:12]
All withdrawals are manual, team not working on weekends and public holidays in Asia, you dumb or new

JPM, [17.02.18 00:13]
Mature response

adrian, [17.02.18 00:16]
Stop spreading FUD @jpm

adrian, [17.02.18 00:17]
You are getting on our nerves

adrian, [17.02.18 00:17]
Admin has to remove you

JPM, [17.02.18 00:18]
I guess the truth hurts.

adrian, [17.02.18 00:26]
You are spreading FUD bro

adrian, [17.02.18 00:26]
Not truth

cheesepie, [17.02.18 00:45]
Just mute all these jokers who spread insult and promotion of other non related exchanges

JPM, [17.02.18 00:47]
So which is it : it takes a few days, Regulated exchanges are different. My btc is in the blockchain, Because it's a good exchange, It's because bitcoin is rising, team not working on weekends. or other.

adrian, [17.02.18 00:52]
Just be quite and be grateful you got the chance to trade on one of the best exchanges

adrian, [17.02.18 00:52]
And be patient

adrian, [17.02.18 00:52]
They don't need you

adrian, [17.02.18 00:52]
You need them

adrian, [17.02.18 00:52]
Remember

Monkey Trader, [17.02.18 00:53]
Lol what

JPM, [17.02.18 01:00]
I think you might be mistaken. If investors like my self and others were to take our business elsewhere their would be no Quoine market.

JPM, [17.02.18 01:01]
By the way I thought you were customer support not customer bashing.

JPM, [17.02.18 01:04]
Do you treat all of  Quoine"s traders like this or just the one's looking for a straight answer?

adrian, [17.02.18 01:34]
FUD

adrian, [17.02.18 01:34]
Just leave

adrian, [17.02.18 01:34]
Go to binance

JPM, [17.02.18 01:53]
You Replied: REGULATED EXCHANGES ARE DIFFEREN. My mistake I thought I signed on a DECENTRALIZED EXCHANGE you know one that does all the regulations like a BANK. Like
When they are nice to you when you deposit money. But when you go to take it out they have multiple reasons why you must wait. Kind of like QUOINE No FUD intended.

adrian, [17.02.18 01:56]
U don't understand the privellege you have been afforded

adrian, [17.02.18 01:56]
Stop the FUD

Anders, [17.02.18 02:03]
[In reply to JPM]
Withdrawals are done on business days normally. It's CNY/Lunar New Year all over Asia.

If they are overloaded, sometimes it takes more than a business day as well.

There is no automatic withdrawals. Your crypto is in cold storage and withdrawals processed manually.

Happy New Year

Anders, [17.02.18 02:03]
*are

JPM, [17.02.18 02:35]
Is what you are trying to say is that maybe I should go BINANCE where they treat the underprivileged
Better than QUOINE treats the privileged.

JPM, [17.02.18 02:40]
So now my crypto is in cold storage.
QUESTION: Do you really know where my cryptos are or are you making this up as you go?
So now my crypto is in cold storage.

adrian, [17.02.18 02:41]
Go to Binance

adrian, [17.02.18 02:41]
Ask Binance support

Anders, [17.02.18 02:45]
[In reply to JPM]
No need to be obnoxious - people are helping to explain (ie explaining why nothing has happened yet) for free.

Anders, [17.02.18 02:46]
Obviously no normal user has verified if it's really cold storage or not.

Anders, [17.02.18 02:49]
Anyway - Happy New Year. Your withdrawal will be proceeded within some business days most likely.

(There may be a huge backlog after the holidays - so I'd mentally prepare for that all withdrawals may not be proceeded the first business day)

Anders, [17.02.18 02:50]
Don't know why people have questions about withdrawals on nom-business days. Didn't you read what you signed up for? It is a well published fact that's the way Quoinex/Qryptos operates.

Anders, [17.02.18 02:51]
*non-

adrian, [17.02.18 03:00]
Exactly

adrian, [17.02.18 03:00]
This isn't Binance man

adrian, [17.02.18 03:00]
There is a reason why the coin isn't mooning and Binance is

adrian, [17.02.18 03:00]
If you want excellent service go to Binance

adrian, [17.02.18 03:00]
Zzzz

JPM, [17.02.18 03:32]
So, what you are telling me and the rest of the CRYPTO COMMUNITY is that QUOINE is worse than a BANK. At least with a BANK I still have ACCESS to my funds after hours including CHRISTMAS & NEWYEARS. I would like to thank you for ENLIGHTENING me and the rest of the CRYPTO COMMUNITY.
I will be sure to share these new findings with my fellow traders. Just to name a few.
1.  QUIONE will gladly except all DEPOSITS 24/7 since they do not do this manually.
2.  Only try to withdraw funds M-F during business hours.
3.  If you do try to WITHDRAW FUNDS and have a PROBLEM and want excellent service go to BINANCE.
4.  If you would like to know where your CRYPTOS are again you go to BINANCE.
5.  In reality, it could take DAYS before your CRYPTOS are transferred.

Are you sure that you're talking to their supoort?or i mean how sure that this person talking to you is legit support?because i really dont get how this damn people speaks like a teenager wh throwing you in another exchanges when the claim is in theirs,i hope the management of this exchange wont tolerate the attitude of this people because its a pain in ass knowing that they ar paying employees with this manners