Is kraken.com a scam?

[Simon8x]

I was just looking for exchanges to buy.

Now I figured https://www.kraken.com/ , but this exchange has 24h volume of just 2.5BTC.

Is this website a scam??

Sincerely,
Supreme Leader of Democratic People's Republic Korea
Kim Jong Un

So why should it be a scam if the volume is only 2,5BTC in 24h??? I don't understand`?

Probably because it indicates almost no one was using it back then...
When no one is using a service or a product, it is reasonable to think that there must be some problems with it...

[Simon8x]

24-hour volume at the moment is not 2 bitcoin, 24 hour volume is 1287 btc.

Well, 9 months ago in Sept 2013, the 24-hour volume was just 2.5 bitcoin and it is now ~1250 btc (500 times increase for just 9 months).
It is indeed quite interesting to see how much it has grown.

[@cryptopumper]

I still find the site confusing.

[joshraban76]

I don't find them as a scam site, also with putting limits, that's a good thing to say they are not here to scam.

[saif92]

I still find the site confusing.

Why you feel its confusing site I check them many time and its good site just need some time for understanding and settling all things

[@cryptopumper]

I still find the site confusing.

Why you feel its confusing site I check them many time and its good site just need some time for understanding and settling all things

Where does it have a list of their most popular trading pairs?

I don't even know what XBT/XDG/XRP/XVN stand for unless I real "Help".

Trust me, I have mad respect for Kraken. But not impressed with some of this layout.

[Gianluca95]

Bullshit.

kraken.com is the biggest EUR market, one of the most well-known, but it has awful API !

[hodlmybtc]

Kraken is really good imo, volume could be a little higher tho.

[Lamigo]

Bullshit.

kraken.com is the biggest EUR market, one of the most well-known, but it has awful API !

It is now a considerably big exchange, but at the moment the thread was created, it was a very new exchange. (There were just 3 tweets on its twitter page at that time.)

[Astrax5]

It isn't a scam site. Its better than bitstamp 

[Fixx]

Kraken is scam!  I wait my withdraw 2,5 month!


Withdrawal ACBXIHS-SV3RA5-TB3RHJ
Type       Wire Transfer
Date       05-14-14 09:38:31 +0400
Description       VTB 24 (JSC)
Transaction ID       ——
Status       Sent
Amount       €1,340.00
Fee       €40.00

[FeelTheBeat]

Kraken is scam!  I wait my withdraw 2,5 month!


Withdrawal ACBXIHS-SV3RA5-TB3RHJ
Type       Wire Transfer
Date       05-14-14 09:38:31 +0400
Description       VTB 24 (JSC)
Transaction ID       ——
Status       Sent
Amount       €1,340.00
Fee       €40.00

Just write to them and they will solve problem if exists. So far all people in slovenian forum is withdrawing without problems so don't believe that they are scammers and you shouldn't be saying false things.

[Fixx]

Just write to them and they will solve problem if exists. So far all people in slovenian forum is withdrawing without problems so don't believe that they are scammers and you shouldn't be saying false things.

Of course, I wrote to them many times!
You know what the answer was? "Well, what you want, the banking system so inert, wait a little more" One to one, as Mt Gox year earlier.

And yet:

Bank transfers can not disappear just like that! They are returned to the sender bank after 21 days if payment was in "undefined."
During this time, my money back to you three times already.

[mustang77]

I registered but never used it, its a pain in the ass to get verified and gave up. FUck them.

[Fixx]

I registered but never used it, its a pain in the ass to get verified and gave up. FUck them.

The funny thing is that I was a complete verification of identity (Public Account ID AA70 N84G TCTV IANA ). And paid 40 Euros for "Express transfer of funds." Now 2.5 months waiting for him and listen to stupid excuses technical support, that the banking system is running slow.

[Nagato4]

I registered but never used it, its a pain in the ass to get verified and gave up. FUck them.

The funny thing is that I was a complete verification of identity (Public Account ID AA70 N84G TCTV IANA ). And paid 40 Euros for "Express transfer of funds." Now 2.5 months waiting for him and listen to stupid excuses technical support, that the banking system is running slow.

In the previous page, there was another user "zgums" who has been waiting for 3.5 months and eventually got his money back.
Don't give up, and good luck.

I'm located in Turkey. There is no way to complain through institutions. I would fly over to Germany if it will get necessary.
Only way to get noticed was through this topic in this forum, which i found after i searched the web for "Kraken scam".

After 1 month total silence from Kraken support, they started answering to me again, right after my initial post here.

So i guess this topic makes a difference. Maybe some repliers that say they had no problems with Kraken are trolls ? Who knows.
I'm sorry if i hurt anybody, because you're not a troll and express your genuine opinion. Since Kraken seemingly reads this post, too.

I wait for their next action to find out more about their true intentions. All their moves so far show, they're not innocent. Fact is that i'm still disconnected from my cash since 3.5 months:
- 1st month was lost until local bank here returned funds (return confirmed on 14th April 2014 by Kraken support).
- The next 2 months are lost while Kraken singing the same song: "waiting for Fidor Bank to refund back to my Kraken account".
- The last 2 weeks are after Kraken disabling my account.
Total 3.5 months passed, since 1st wire transfer leaving Kraken in 25th February 2014.

Finally, I got refunded today. Kraken came up clean and is definitively legit.

Good move, Kraken!

[buraka]

Either a scam or not a sh..y job on kraken's side

I returned to kraken after a year or so. Haven't experienced any problems with them previously. I transferred euros through SEPA to kraken, converted it to BTC, but kraken does not allow to transfer BTC out. The account is verified, no counterclaims or any other reason to withhold the transfer. I wrote to support a couple of times - no response whatsoever. Is it mt.gox history repeating or they are just doing a sloppy job? the amount is not big, but it so annoying when you have to wait for days to transfer bitcoins. International wire transfers are faster these days.

[Amph]

Either a scam or not a sh..y job on kraken's side

I returned to kraken after a year or so. Haven't experienced any problems with them previously. I transferred euros through SEPA to kraken, converted it to BTC, but kraken does not allow to transfer BTC out. The account is verified, no counterclaims or any other reason to withhold the transfer. I wrote to support a couple of times - no response whatsoever. Is it mt.gox history repeating or they are just doing a sloppy job? the amount is not big, but it so annoying when you have to wait for days to transfer bitcoins. International wire transfers are faster these days.

why you resumed this, it is known that right now the situation is vastly different, kraken is a super legit exchange among the big one, and i've done plenty exchanging there without any issue at all

[Dargo]

Either a scam or not a sh..y job on kraken's side

I returned to kraken after a year or so. Haven't experienced any problems with them previously. I transferred euros through SEPA to kraken, converted it to BTC, but kraken does not allow to transfer BTC out. The account is verified, no counterclaims or any other reason to withhold the transfer. I wrote to support a couple of times - no response whatsoever. Is it mt.gox history repeating or they are just doing a sloppy job? the amount is not big, but it so annoying when you have to wait for days to transfer bitcoins. International wire transfers are faster these days.

Hi - sorry that you have not yet had a response from support. Support is under heavy load for the past few weeks and response times are slow. If you DM me with your support ticket number I can escalate the ticket for you.

[Rebeccah]

No, it's not. I used this service for small amount transactions before.