KNCMiner REfusing refunds

[Kaliecious]

KNC miner is refusing refunds who needs to be contacted to inform they are not adhearing to the laws of it hasn't shipped they need to give a refund?
 

[1714821993]

1714821993

[1714821993]

1714821993

[1714821993]

1714821993

[Xialla]

KNC miner is refusing refunds who needs to be contacted to inform they are not adhearing to the laws of it hasn't shipped they need to give a refund?

any proof of this statement?

[faetos]

eh, proof? Do ou have some correspondence with them where they refused your refund. The gave some ppl refunds last week.

[Kaliecious]

yes I have email corispondance from a keith.

[Xialla]

post it here.

[Kaliecious]

This was received this morning when I woke up.

[de_ixie]

Rien ne va plus 

[dogie]

de ja fucking vu

[Xialla]

omfg, here we go again..

[bbxx]

Please post the photo

With

Josh, Sam, Yifu

[Xialla]

We see no reason why it cant work like that, the only addition I will add is that the refund will be 100% with the order cancelled, We wont be offering a discount/refund and still shipping you the boxes. Refunds are offered up to the day of shipment of your order.

Above all else we will be fair.
Sam

[Dalkore]

https://www.kncminer.com/pages/tandc

8. Delivery Terms

8.1  The Products are delivered EXW (Incoterms 2010) to the delivery address specified by the Purchaser, unless otherwise agreed. The delivery date is provided for information purposes only and shall not be binding on KnCMiner. The Purchaser is not entitled to refuse acceptance of the Products, withdraw, cancel or revoke the order or make claims for compensation due to any delayed delivery.

Bold added by me.

The terms are pretty clear cut in this instance.  Make sure you read the terms carefully.  I would say actual terms take precedent over a posted forum reply.  Why do you want a refund if I might ask?

[bbxx]

11.1 KnCMiner is exempted from fulfilling its obligations under this Agreement and is entitled to cancel the Purchaser’s confirmed orders without any liability, in the event of force majeure such as strikes, floods and fires, wars, riots, interruptions in transport, shortage of material or energy sources affecting KnCMiner or its sub-suppliers, accidents or other occurrences which affects sub-suppliers’ production, bankruptcy or compulsory liquidation of a sub-supplier, accidents of any kind, governmental decisions which affects manufacturing or use of the Products and, in general, such events that were unforeseen at the time of the order which prevents or hinder manufacturing, transportation or delivery of the Products to the Purchaser.

[Kaliecious]

family member past away and in order to get the inheritance I have to pay a flipping tax in advance.
 

[bbxx]

family member past away and in order to get the inheritance I have to pay a flipping tax in advance.
 

You can easily sell shares of your rig, create a post in group buy section, get btc in 2 days and sell it.

[Threader]

Repeat the following 1000 times or until it finally sinks in...


"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"............................................

[Kaliecious]

family member past away and in order to get the inheritance I have to pay a flipping tax in advance.
 

You can easily sell shares of your rig, create a post in group buy section, get btc in 2 days and sell it.

I've never understood the shares thing so its best I just keep away from doing that. I waited and never cancelled my bfl order and they are hashing away, but if it wasn't for this I would wait.

[Beta-coiner1]

family member past away and in order to get the inheritance I have to pay a flipping tax in advance.
 

Sorry about the loss,but it is strange KNC is doing this considering many people have mentioned getting refunds.

[Kaliecious]

I know there country has much better consumer laws then the US, but im not sure to what extent, that is why I am asking who I would contact in order to make/report my grievance there. and I was sure they had something similar to the states that if the product hasn't shipped by law they have to refund it, it doesn't matter if its in a "production status" or not.

[Dalkore]

family member past away and in order to get the inheritance I have to pay a flipping tax in advance.
 

You can easily sell shares of your rig, create a post in group buy section, get btc in 2 days and sell it.

I've never understood the shares thing so its best I just keep away from doing that. I waited and never cancelled my bfl order and they are hashing away, but if it wasn't for this I would wait.

What does your order consist of and how much did you pay?