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Author Topic: KNCMiner REfusing refunds  (Read 6240 times)
Kaliecious
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September 26, 2013, 01:39:25 PM
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KNC miner is refusing refunds who needs to be contacted to inform they are not adhearing to the laws of it hasn't shipped they need to give a refund?
 

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Xialla
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September 26, 2013, 01:59:01 PM
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KNC miner is refusing refunds who needs to be contacted to inform they are not adhearing to the laws of it hasn't shipped they need to give a refund?

any proof of this statement?
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September 26, 2013, 02:00:21 PM
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eh, proof? Do ou have some correspondence with them where they refused your refund. The gave some ppl refunds last week.
Kaliecious
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September 26, 2013, 02:01:15 PM
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yes I have email corispondance from a keith.

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September 26, 2013, 02:03:01 PM
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post it here.
Kaliecious
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September 26, 2013, 02:08:36 PM
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This was received this morning when I woke up.

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September 26, 2013, 02:09:28 PM
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Rien ne va plus  Grin

European Bitcoin Exchange - Bitcoin handeln im deutschen Rechtsraum. Fair und reibungslos:
www.bitcoin.de
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September 26, 2013, 02:15:12 PM
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de ja fucking vu

Xialla
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September 26, 2013, 02:16:41 PM
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omfg, here we go again..
bbxx
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September 26, 2013, 02:21:50 PM
 #10

Please post the photo

With

Josh, Sam, Yifu


Xialla
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September 26, 2013, 02:24:32 PM
 #11

We see no reason why it cant work like that, the only addition I will add is that the refund will be 100% with the order cancelled, We wont be offering a discount/refund and still shipping you the boxes. Refunds are offered up to the day of shipment of your order.

Above all else we will be fair.
Sam

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September 26, 2013, 02:24:35 PM
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https://www.kncminer.com/pages/tandc

Quote
8. Delivery Terms

8.1  The Products are delivered EXW (Incoterms 2010) to the delivery address specified by the Purchaser, unless otherwise agreed. The delivery date is provided for information purposes only and shall not be binding on KnCMiner. The Purchaser is not entitled to refuse acceptance of the Products, withdraw, cancel or revoke the order or make claims for compensation due to any delayed delivery.

Bold added by me.

The terms are pretty clear cut in this instance.  Make sure you read the terms carefully.  I would say actual terms take precedent over a posted forum reply.  Why do you want a refund if I might ask?

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September 26, 2013, 02:26:42 PM
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11.1 KnCMiner is exempted from fulfilling its obligations under this Agreement and is entitled to cancel the Purchaser’s confirmed orders without any liability, in the event of force majeure such as strikes, floods and fires, wars, riots, interruptions in transport, shortage of material or energy sources affecting KnCMiner or its sub-suppliers, accidents or other occurrences which affects sub-suppliers’ production, bankruptcy or compulsory liquidation of a sub-supplier, accidents of any kind, governmental decisions which affects manufacturing or use of the Products and, in general, such events that were unforeseen at the time of the order which prevents or hinder manufacturing, transportation or delivery of the Products to the Purchaser.

Kaliecious
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September 26, 2013, 02:28:22 PM
 #14

family member past away and in order to get the inheritance I have to pay a flipping tax in advance.
 

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September 26, 2013, 02:30:24 PM
 #15

family member past away and in order to get the inheritance I have to pay a flipping tax in advance.
 

You can easily sell shares of your rig, create a post in group buy section, get btc in 2 days and sell it.

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September 26, 2013, 02:31:27 PM
 #16

Repeat the following 1000 times or until it finally sinks in...


"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"
"I shall never pre-order mining gear"............................................
Kaliecious
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September 26, 2013, 02:35:44 PM
 #17

family member past away and in order to get the inheritance I have to pay a flipping tax in advance.
 

You can easily sell shares of your rig, create a post in group buy section, get btc in 2 days and sell it.

I've never understood the shares thing so its best I just keep away from doing that. I waited and never cancelled my bfl order and they are hashing away, but if it wasn't for this I would wait.

It's not what you believe, It's what you know.
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September 26, 2013, 02:42:21 PM
 #18

family member past away and in order to get the inheritance I have to pay a flipping tax in advance.
 
Sorry about the loss,but it is strange KNC is doing this considering many people have mentioned getting refunds.

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Kaliecious
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September 26, 2013, 02:47:03 PM
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I know there country has much better consumer laws then the US, but im not sure to what extent, that is why I am asking who I would contact in order to make/report my grievance there. and I was sure they had something similar to the states that if the product hasn't shipped by law they have to refund it, it doesn't matter if its in a "production status" or not.

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September 26, 2013, 02:47:20 PM
 #20

family member past away and in order to get the inheritance I have to pay a flipping tax in advance.
 

You can easily sell shares of your rig, create a post in group buy section, get btc in 2 days and sell it.

I've never understood the shares thing so its best I just keep away from doing that. I waited and never cancelled my bfl order and they are hashing away, but if it wasn't for this I would wait.


What does your order consist of and how much did you pay?

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