I was charged $525.00 by coinmama for bitcoin which was never transferred to my bitcoin wallet. I messaged coinmama but they do not reply. SCAM SCAM SCAM.. Beware of coinmama!!!
Coinmama has been around for a long time, ever since I first started using bitcoin. The reviews are generally positive and I haven't seen any signs of them being an exit scam or anything like that after years of operation.
You should first contact their support. Posting here only warns others about scams and doesn't get your case resolved. Ask the support staff what is going on and why your transaction has not gone through yet. If they don't reply then all you can do is wait. I'm assuming that you were buying BTC with credit card, right? Wait around 1 month for their reply, afterwards, try to contact your credit card company and charge back your funds since CCs are able to be charged back.
Also, could you provide some proof for the purchase(screenshots of payment, etc.) and follow this format:
[b][color=black]What happened:: [/color][/b]
[b][color=black]Scammers Profile Link: [/color][/b]
[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]