I had roughly €1100 in intersango between euro and btc. I'm thinking everyone is in the same boat in that no one really knows what to do but surely the people responsible can't get away with this.
What are my options?
Has anyone had any success getting funds back or even making contact with intersango?
I would love to hear from other people trying to get their money back because I really don't know what to do.
What I would do personally:
If the amount is not worth bothering with:
- forget it all and chalk it up to a good lesson - the writing was on the wall already from the onset, think extreme bragging about their own abilities and their actions (Bitcoinica scandal, inability to operate Intersango properly, setting themselves wideopen for fraud, false cocaine merchant transferring money to intersango bank account, shitty attitude towards customers etc). Only people who're not really good at something usually has the need for extreme bragging. And a vigilant customer could see what it was all about..
If the amount is worth bothering with:
1. find out exactly who's responsible and pay them a visit and force a payback. That could be illegal and lead to consequences for yourself down the line. Make a risk-reward analysis and see if its worth it.
2. Contact the authorities with all details in the case. Probably nothing at all will happen.
3. Send a bill to their business address. If unpaid, send it to a debt collectors agency. They're usually pretty agressive.
But unless you're owed a substantional amount, the effort used to attempt to collect it might be better used to make money in other ways, then pay better attention to signals in the future that gives indications that an operation is not honest.