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Author Topic: [CLOSED]R13x: Black Arrow Bullet Run, Nov. + DZ MC Bonuses  (Read 14509 times)
albon
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November 09, 2013, 06:47:15 PM
 #141

I have sent a PM asking for a refund.

How long will this take as I seem to have been one of the over sales?

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pabloangello
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November 09, 2013, 06:51:40 PM
 #142

Sounds like bob received a lot of defective boards. Has black arrow addressed them so that it will not continue? Asking as will more RMA's cut into getting the equipment up in time to meet the next deadline?

Bob said earlier that he had enough equipment to get R13 started. Does this change mean he is getting more failures which means keeping the existing GBs and sales satisfied.

I suggest that no more R13 sales be continued until enough equipment can be guaranteed to work. That is due to the possibility of more RMAs in the future.

Can someone address the seemingly low hash rate for the latest batch of bit fury chips.  The blue furies seem to have a high number of hardware errors causing a high rejection and lower hash rate.

Also, how long will those that have shares in be allowed to request a refund. It looks like not all order numbers have been processed.

Mahalo
Order#'s not processed that are "processing" and haven't received an email are oversales, they will be moved to R13 as spots open up in the order of payment, if you are an oversale order and just want a refund you can have it.

Thomas, my order for R13 #563 from November 7, 2013 is still "Processing" and I didnt get any email.  Does it mean my order is oversale?

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November 09, 2013, 07:01:47 PM
 #143

 Smiley
bobsag3
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November 09, 2013, 07:48:11 PM
 #144

Ok, so once R13 is hashing all "oversolds" will be automatically refunded?

Is there a plan later to add more boards to get hashing up to 10g per share or too much of a money loser at this point?

Thank you for your responses. Really appreciate all that is done here. Mining is not all plug and play and how much time and effort you all have put into this.

Both R13 and R13 oversold can get refunds at any time. We are not in the habit of keeping your money Smiley. Thomas might be a little slow (hes got to work all today) but I know he plans on getting it all done worst case tomorrow.

I am still planning on additional boards, if possible.
Mapuo
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November 09, 2013, 08:58:59 PM
 #145


You will have two options to resolve this:

A. You can request a refund and we will process it as quickly as we can.

B. You can wait until Friday/Saturday Nov 16/17, when R13 should be fully up and running. For your patience in waiting an additional week, bobsag3 will give R13 a free month of miner hosting, which is currently worth $200.

Please let us know what you decide. If you don't send a PM to thomas_s. requesting a refund, then we will assume that you're ok with the default B option which gives you a $200 bonus in the form of free
I hope refund will be the same amount of BTC?

Refund will be exactly how much BTC you paid- I have not touched the money. DZ and Thomas_s hold all the money till the hardware is ready, then I get paid.

I am really sorry about this, but with R9-12 just getting to full speed, I would prefer to refund people than make them wait in the dark.
PM for refund sent to thomas_s.
DyslexicZombei
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November 09, 2013, 09:16:22 PM
 #146

If you'd like to follow up your private refund request with a public refund request as a public confirmation, that's actually a big help as a double check.

Thanks.

Just a reminder: we should be fully hashing by Friday/Saturday.


===


I think we need to remember how much we've accomplished as a small team that hasn't been together for very long, as a reminder that while we're sending out Refunds for R13, we've succeeded in launching working new miner hardware out into the wild, almost 4 months ahead of Black Arrow's Prospero launch (I may end up picking up the first batch of chips in Feb. if bobsag3 is buying tickets). Although we're working on a smaller scale: we've succeeded where much, much larger and well funded teams and manufacturers have failed. From the time we announced pre-sales on near term hardware, to delivery and preliminary mining, was only a matter of 2-3 weeks. bobsag3 has already promised at least 7 BTC compensation to R9-13 to account for lost hashrate.

By participating in yet another innovation we've succeeded in adding to the GB forums, we've proved that a small dedicated team *can* procure and sell ASIC hardware at an affordable price, and have learned alongside with our customers how "sausage" gets made (hint: it's not always pretty).

So thank you for the support and again: we apologize for the oversales condition for Round 13, and hope that you'll accept 1 months free hosting as compensation, to stick with us for another week. If not, no hard feelings. It's simply business.

We're evolving into a real, honest to goodness business thanks to the support of our customers and partners and refunds are simply a fact of doing business and having to adapt to news and changes that effect us.

I've also mentioned previously that we're planning to launch cloudhashing for our pro version of our co-op's site (version 2.0). If we do launch cloudhashing, we plan to remain true to our roots of bare bones, rock bottom ASIC rig prices combined with our customer service (which we hope we're doing a good job of, even though this is essentially only our PT jobs at the moment that we're trying to perform with really bad backend tools for now).

======================================================================================================

If/when we launch our pro cloudhashing services, we will have a special offer just for our active co-op members if/when we launch this, as our thank you to our loyal customers.

======================================================================================================

Cheers,

DZ, Founder of "the lil co-op that could" and a new Cryptocurrency focused Intl. company
tripppn
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November 09, 2013, 09:26:36 PM
 #147

Sounds like bob received a lot of defective boards. Has black arrow addressed them so that it will not continue? Asking as will more RMA's cut into getting the equipment up in time to meet the next deadline?

Bob said earlier that he had enough equipment to get R13 started. Does this change mean he is getting more failures which means keeping the existing GBs and sales satisfied.

I suggest that no more R13 sales be continued until enough equipment can be guaranteed to work. That is due to the possibility of more RMAs in the future.

Can someone address the seemingly low hash rate for the latest batch of bit fury chips.  The blue furies seem to have a high number of hardware errors causing a high rejection and lower hash rate.

Also, how long will those that have shares in be allowed to request a refund. It looks like not all order numbers have been processed.

Mahalo
Order#'s not processed that are "processing" and haven't received an email are oversales, they will be moved to R13 as spots open up in the order of payment, if you are an oversale order and just want a refund you can have it.
I'm order #530 which is currentley in "processing" status.  Is it looking like I'm going to get a spot?

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nicksmith
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November 09, 2013, 10:16:02 PM
 #148

I would like to say in R13, but not if I am an oversell. How do we know? Can you let us know what order numbers are in R13 right now so we can decide to hang in or not?

Great merged mining BTC pool at http://mmpool.bitparking.com/ my monitor site for it http://bitmonitor.usr.io/
Play on cex http://cex.usr.io my cex Android app http://cexapp.usr.io
thomas_s
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November 09, 2013, 11:02:17 PM
 #149

I would like to say in R13, but not if I am an oversell. How do we know? Can you let us know what order numbers are in R13 right now so we can decide to hang in or not?

Spaces in between order #'s mean a refund was requested. No orders were moved from oversales to R13 yet.

These orders are oversales in the order they were payed

Code:
574
577
576
563
575

579
571
580
581
582
558
584
585
586
588
590

These are R13 in order paid + 1 USD payment
Code:
404 Split with R12
519
520
524
522
518
517
527
528
526
530
531
532
533
534
535
537
538
539
540
544
545
546
547
550
552

557
554
560

567
569
570
568
525
516

These are requested refunds that I've placed into refund status
Code:
578
551
561
593

As these are now posted publicly I will not accept any order update on the forum unless you also provide the email you used when you placed the order (as well as the order #)
nicksmith
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November 09, 2013, 11:25:16 PM
 #150

Thank you! Very helpful. I am 520 and 567 so I am in! Excited to see her hashing away next week.

Great merged mining BTC pool at http://mmpool.bitparking.com/ my monitor site for it http://bitmonitor.usr.io/
Play on cex http://cex.usr.io my cex Android app http://cexapp.usr.io
spertrun
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November 10, 2013, 03:38:06 AM
 #151

how long until we get refund? how many days?
thomas_s
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November 10, 2013, 03:40:32 AM
 #152

how long until we get refund? how many days?
Tonight, refunds are processed once per day.
philipma1957
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November 10, 2013, 12:38:04 PM
 #153

Refund received thanks.  To the coop members.  when I purchased this i paid .47 btc  I asked for .45 btc and donated .02 btc to the coop.   So far this coop is so honest that with the rise in btc price I made usd doing this.   Please stay this good.  It is a breath of fresh air to me to see good in BTC people.  Thanks again.

Please support sidehack with his new miner project Send to : 1BURGERAXHH6Yi6LRybRJK7ybEm5m5HwTr
I mine alt coins with https://simplemining.net I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
thomas_s
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November 10, 2013, 08:51:19 PM
 #154

We will be opening up an R15, the following are the details

The new Mid Nov. KNC Jupiter
based on numbers given by KNC ~11gh/s - $105 $110

50 shares in R15 (ability to move to R15B)

This includes the normal DZMC hosting services (battery back up, shipping, generator)

If you have a current order that can be refunded your refund can be applied to the R15, to do this you must place an order on the site for R15 then you must contact me by either PM, Support ticket, or in the order notes (right before checkout where you enter fake address etc.) with the order you want refunded to go to this order.

Example

I want order xxx refund applied to YYY,

If there is a difference in BTC in either direction please take this into account,
- If the BTC value of the new order is less than the old order  you will get a refund of the difference (unless you want it to be kept by the coop for expenses, we are not asking you to do this but it is an option)
- If the BTC value of the new order is more than the old order you will need to pay send the difference.



If you would like to know your odds of making it into R13 (your in oversales) I can tell you how likely you are if you send me a PM.
madpoet
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November 10, 2013, 09:10:14 PM
 #155

Excellent, now I have something new to look forward to Smiley
sf2
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November 10, 2013, 09:22:32 PM
 #156

 Smiley
thomas_s
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November 10, 2013, 09:23:34 PM
 #157

Is there an ETA for the Jupiters?

Thank you.
KNC says Mid Nov. To start Shipping
smooth
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November 10, 2013, 09:34:52 PM
 #158

Is there an ETA for the Jupiters?

Thank you.
KNC says Mid Nov. To start Shipping

Where are you in the queue?
DyslexicZombei
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November 10, 2013, 11:47:58 PM
 #159

Is there an ETA for the Jupiters?

Thank you.
KNC says Mid Nov. To start Shipping

Where are you in the queue?

This order was just made this weekend. We are Order # 106xx.

Since this is KnC's second batch, and they have learned and improved from their initial product launch, we're pretty confident that this miner will ship in mid-November to late-November.
floatyfish
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November 11, 2013, 12:46:36 AM
 #160

Hey guys,

Once it nears the point where it becomes unprofitable to run these miners, will you guys be selling the boards in an attempt to recoup some profits?

If you feel like donating: 1NtgJf4znCsA5GJDCbqtowHL2143WyqLkC
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