Actually, I have ordered two antminers from bitmain, From these two one shipped earlier and it reached in my country in few days but unfortunately due to some rules and regulation stuck in our customs. These rules were new to me too, otherwise, I wouldn't have ordered the antminers. But let's say its ok with one because I still can save 1+ BCH by canceling my 2nd order, for which I have requested Bitmain to cancel the 2nd order of even ship it to some other address in some other country. But, I think they didn't understand my point and shipped the second antminer too, which also stuck in the custom, no I have lost both.
Below is the message I sent to bitmain support
Hello
I have ordered two antminer, One which is already shipped and other will be shipped after 15 march.
Now let me come to my problem. The one which is already shipped is T9 antminer, has been stuck in Pakistan customs. And they are asking for payment proofs. And When i provided the BCH payment proofs, they said they dont recongnize this payment and wont accept the payments in BTC. So my that miner is stuck forever in customs. I will not get it.
So what I want now is If you can change the address to another country to my friend if will decreases my loss Or you can please cancel my that order. Other wise my whole investment will be lost.
Can you please help me?
Now the point is, they should have some flexibility in the rule. What do you say?
Just sharing my experience with bitmain