Buff88
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August 18, 2021, 10:00:15 AM |
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Dear XXXXX,
It had been 6 months since last KYC procedure being undertaken. Before processing further withdrawals, please provide us with recent documents as follows:
- the front and back sides of your ID card or passport; - a recent utility bill or a bank statement addressed to you and sent to the address you have registered with us; - a photo of yourself holding your ID card/passport with a handwritten present date and a “BUFF” note on a piece of white paper; - a photo of your passport/ID card, holding it over your Buff.bet account details page;
Kind regards, Buff.bet Support team Buff88, is this normal behaviour that customers have to provide KYC every 6 months again? Even if nothing has changed in terms of their details? I find this very peculiar and annoying to be honest. Are you sure this is not a mistake? Thank you for your question. We are sorry to ask you again to provide us with the verification documents. In our email, we asked for the same list of documents to confirm if the previously provided account details are still actual. Thank you for your fast reply and provided documents.
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Buff88
Jr. Member
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Activity: 1060
Merit: 4
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August 18, 2021, 10:08:55 AM |
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Buff88, is this normal behaviour that customers have to provide KYC every 6 months again? Even if nothing has changed in terms of their details? I find this very peculiar and annoying to be honest. Are you sure this is not a mistake?
It is peculiar and I think that it's unnecessary especially I aam sure that no one is going to be changing accounts when it comes to gambling. Buff88 better change those rules regarding KYC because it's somewhat annoying to be honest. Thank you for your comment. This is the usual KYC procedure we ask our clients and in certain circumstances, we may have to contact our clients and ask them to provide us with up-to-date documents.
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GekkeBelg
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August 18, 2021, 01:39:38 PM Last edit: August 18, 2021, 05:59:27 PM by GekkeBelg |
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Buffbet, why dont you accept customers from Germany actually? All other crypto books do.
Hello GekkeBelg, We do not accept customers from Germany with Fiat currencies, with crypto (we accept BTC,ETH,LTC) you can actually make an account Hello, I am really really mad. As you can see above, I clearly asked you if German customers are allowed to sign up and you said not with fiat but with crypto it is okay. A bit later you even confirmed this to another user, see here: @BUFF.bet I often check casinos and whether or not they allow players from restricted jurisdictions to access and open accounts at their sites. You can read more about that here if you want > https://bitcointalk.org/index.php?topic=5278411.0. The post where I tested Buff.bet as well is here > https://bitcointalk.org/index.php?topic=5278411.msg55601408#msg55601408. Germany, USA and UK are some of the countries that are restricted based on the info available in your TOS. I tried to access your site with VPNs from all 3 countries and I was successful in registering new accounts each time. Some casinos have IP blocks that detect and restrict or provide a notification when someone is trying to enter the casino from a restricted location. Is that something that can be implemented at BUFF.bet as well? Hello, Pmalek. The mentioned countries are restricted when registering with FIAT currencies, that does not apply to crypto betting as such accounts are anonymous and can play from anywhere due to the way crypto is structured. This is also proven by the fact that when you try to sign up and select Euro, Germany is not on the country list, as you can see here: https://imgur.com/mIOyEFMBut when you select Bitcoin, Germany does appear on the country list: https://imgur.com/Zm36LorSo after explicitly asking, I opened an account All was fine, I placed bets for several months and did several deposits and withdrawals. I even had to undertake an extensive KYC in February which I passed. So your staff clearly saw here also that I was from Germany and all this time it was fine. And now, today I requested another withdrawal and suddenly had to do another KYC. And this time after sending them all the documents, my account got closed and all funds confiscated (399mbtc). Stating this as reason: Thank you for the provided photos.
After thoroughly reviewing the provided files with our compliance and legal team it was deemed that, as a German resident, you are in breach of our T&C’s. Your account will be permanently closed in accordance with the released note by the German government body, not allowing us to accept bets and transactions, regardless the type of currency, from users residing in Germany.
Following from this, and being bound by the legal note of the relevant authority, all bets placed are in breach of the applicable law will be deemed void, and any deposits made to be refunded.
After carefully checking the transaction history of all incoming and outgoing transfers since initial account registration, the total amount of your deposits equals to 430 mBTC, while the total withdrawn amount up until now is 500 mBTC. With that being said, we consider that all deposits made so far have been reimbursed and there are no deposits left to be refunded.
Taking the above points into consideration the following terms and conditions have been breached: 3.5 We do not intend for anyone to use the Online Casino/Sportsbook and/or the Website where such use is illegal. The availability of the Online Casino/Sportsbook and/or the Website does not constitute an offer or invitation by us to use the Online Casino/Sportsbook in any place in which such use is illegal. We don’t offer our services to residents from following country or territory: Australia, Austria, Belarus, Belgium, Germany, France, Kazakhstan, Poland, Russia, Slovakia (Slovak Republic), Ukraine, United Kingdom, United States of America, S.A.R. and Bulgaria.
We would like to advise you to refrain from registering another account with us as it will be permanently closed and balance voided.
Best regards, Buff.bet Customer Support team I am giving you one last chance to set this right and prove this all was a mistake of your department which closed my account. You cannot say stuff here and act otherwise afterwards. This would be completely unfair and make your company untrustworthy. Also you cannot let a person bet for a year and approve their KYC and then half a year later reject the same KYC with the same documents and confiscate an entire balance. Please investigate this issue and correct the situation by reinstating my account. In that case my complaint will stop right here and we will just consider it a miscommunication between departments in your company. But if not, then I see no other option than to submit complaints at several different places because if this is truly intentional then wow this is filthy behaviour. And in case you will try to delete postings on here that accounts in crypto are allowed from Germany, I already made screenshots of it so don't bother. For now, I will just believe this is a huge miscommunication between intern departments at Buff88, and that things will be fine. Cause I cannot believe that such a respectable company would really do this. Maybe the department which closed my account did not realize the rules were different for crypto accounts than for fiat accounts. It's a logical explanation and in that case it was only a human error and at least no bad intentions. In that case I can let it go after your solve things. Let's see.
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Buff88
Jr. Member
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Activity: 1060
Merit: 4
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August 18, 2021, 02:10:33 PM Last edit: October 07, 2021, 06:49:20 AM by Buff88 |
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Land, Land! We are approaching a new land! As we continue our vacation on BUFF Cruise Liner, we’ve reached a new land. At first glance, we thought it’s an island but as we got closer and closer we noticed a Cherry blossom tree and a beautiful Asian girl, drinking sake. It's Japan! As natural-born sports and esports fans, we know a summer Olympics is going on in Japan. But, wait... Where is everyone? Are we late for the biggest sporting event of half a decade?
The crew seems to be so frustrated. Still, we have so many true sporting fans aboard... We will have our own competition with cash prizes and loyalty points! So, done deal, a BUFF Olympics fire starts on August 16th. The rules remain unchanged: every 10 euro (or crypto equivalent amount) bet will grant you 1 point towards the general leaderboard. The games will finish on the last summer day, August 31st when our fascinating vacation trip concludes and everyone comes back to work & study.Find your bonus code for our promotion in this treasure OPEN TREASURE https://loyalbuff.bet/japan-cruise
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JasonVosler99
Newbie
Offline
Activity: 25
Merit: 0
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August 18, 2021, 02:56:26 PM |
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Buffbet, why dont you accept customers from Germany actually? All other crypto books do.
Hello GekkeBelg, We do not accept customers from Germany with Fiat currencies, with crypto (we accept BTC,ETH,LTC) you can actually make an account Hello, I am really really mad. As you can see above, I clearly asked you if German customers are allowed to sign up and you said not with fiat but with crypto it is okay. This is also proven by the fact that when you try to sign up and select Euro, Germany is not on the country list, as you can see here: https://imgur.com/mIOyEFMBut when you select Bitcoin, Germany does appear on the country list: https://imgur.com/Zm36LorSo after explicitly asking, I opened an account All was fine, I placed bets for several months and did several deposits and withdrawals. I even had to undertake an extensive KYC in February which I passed. So your staff clearly saw here also that I was from Germany and all this time it was fine. And now, today I requested another withdrawal and suddenly had to do another KYC. And this time after sending them all the documents, my account got closed and all funds confiscated (399mbtc). Stating this as reason: Thank you for the provided photos.
After thoroughly reviewing the provided files with our compliance and legal team it was deemed that, as a German resident, you are in breach of our T&C’s. Your account will be permanently closed in accordance with the released note by the German government body, not allowing us to accept bets and transactions, regardless the type of currency, from users residing in Germany.
Following from this, and being bound by the legal note of the relevant authority, all bets placed are in breach of the applicable law will be deemed void, and any deposits made to be refunded.
After carefully checking the transaction history of all incoming and outgoing transfers since initial account registration, the total amount of your deposits equals to 430 mBTC, while the total withdrawn amount up until now is 500 mBTC. With that being said, we consider that all deposits made so far have been reimbursed and there are no deposits left to be refunded.
Taking the above points into consideration the following terms and conditions have been breached: 3.5 We do not intend for anyone to use the Online Casino/Sportsbook and/or the Website where such use is illegal. The availability of the Online Casino/Sportsbook and/or the Website does not constitute an offer or invitation by us to use the Online Casino/Sportsbook in any place in which such use is illegal. We don’t offer our services to residents from following country or territory: Australia, Austria, Belarus, Belgium, Germany, France, Kazakhstan, Poland, Russia, Slovakia (Slovak Republic), Ukraine, United Kingdom, United States of America, S.A.R. and Bulgaria.
We would like to advise you to refrain from registering another account with us as it will be permanently closed and balance voided.
Best regards, Buff.bet Customer Support team I am giving you one last chance to set this right and prove this all was a mistake of your department which closed my account. You cannot say stuff here and act otherwise afterwards. This would be completely unfair and make your company untrustworthy. Also you cannot let a person bet for a year and approve their KYC and then half a year later reject the same KYC with the same documents and confiscate an entire balance. Please investigate this issue and correct the situation by reinstating my account. In that case my complaint will stop right here and we will just consider it a miscommunication between departments in your company. But if not, then I see no other option than to submit complaints at several different places because if this is truly intentional then wow this is filthy behaviour. And in case you will try to delete postings on here that accounts in crypto are allowed from Germany, I already made screenshots of it so don't bother. For now, I will just believe this is a huge miscommunication between intern departments at Buff88, and that things will be fine. Cause I cannot believe that such a respectable company would really do this. Maybe the department which closed my account did not realize the rules were different for crypto accounts than for fiat accounts. It's a logical explanation and in that case it was only a human error and at least no bad intentions. In that case I can let it go after your solve things. Let's see. Wow if that really is true it would be shocking. I'm pretty sure your explanation in the end will be the case though. It's indeed clear that they gave you their word and that on the signup page there is a clear difference between fiat or crypto account. And if they really would not accept German customers, they should have let you know this at the first KYC, not only now..... I believe Buff is a trustworthy company and they will probably see their mistake and correct this.
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JohoS
Newbie
Offline
Activity: 5
Merit: 4
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August 19, 2021, 07:24:06 AM |
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Hey! Any Live lines of Call of Duty for today?
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Buff88
Jr. Member
Offline
Activity: 1060
Merit: 4
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August 19, 2021, 07:29:07 AM |
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Hey! Any Live lines of Call of Duty for today? Hey! The following events will be offered for live betting today: CSGOSpirit Academy - EC Kyiv ( Malta Vibes ) 10:00 CET Lyngby Vikings - M1EDEN ( EDC ) 12:00 CET Nemiga - Onyx ( Malta Vibes ) 13:00 CET Team Spirit - Bad News Bears ( ESL Pro League ) 13:30 CET Izako Boars - Team Finest ( Malta Vibes ) 16:00 CET Heroic - ENCE ( ESL Pro League ) 16:45 CET KOVA - gorillazzz ( Elisa Invitational ) 17:00 CET Young Ninjas - VP.Prodigy ( Malta Vibes ) 19:00 CET Astralis - Team Vitality ( ESL Pro League ) 20:00 CET Apeks - hReds ( Elisa Invitational ) 20:00 CET ESEA Advanced EU // ESL Meisterschaft // Funspark Asia selected matches DOTA 2Team MagMa - Royal Never Give Up ( i-League ) 10:00 CET B8 - qwerty ( Champions League ) 14:00 CET PuckChamp - Nemiga ( Champions League ) 18:00 CET Spider Pigzs - Fantastic Five ( Champions League ) 20:00 CET Undying - Hokori ( BTS Pro Series: Americas ) 22:00 CET NoPing - 4 Zoomers ( BTS Pro Series: Americas ) 01:00 CET League of LegendsT1 - Liiv SANDBOX ( LCK ) 10:00 CET Royal Never Give Up - LNG Esports ( LPL ) 11:00 CET Cloud9 - Evil Geniuses ( LCS ) 00:00 CET European Masters selected matches Call of DutyDallas Empire - Minnesota ROKKR ( Call of Duty League ) 21:00 CET OpTic Chicago - New York Subliners ( Call of Duty League ) 22:30 CET OverwatchSeoul Dynasty - Atlanta Reign ( Overwatch League ) 03:00 CET Los Angeles Gladiators - Chengdu Hunters ( Overwatch League ) 04:30 CET
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GekkeBelg
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August 19, 2021, 12:07:23 PM Last edit: August 19, 2021, 12:18:43 PM by GekkeBelg |
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Buffbet, why dont you accept customers from Germany actually? All other crypto books do.
Hello GekkeBelg, We do not accept customers from Germany with Fiat currencies, with crypto (we accept BTC,ETH,LTC) you can actually make an account Hello, I am really really mad. As you can see above, I clearly asked you if German customers are allowed to sign up and you said not with fiat but with crypto it is okay. A bit later you even confirmed this to another user, see here: @BUFF.bet I often check casinos and whether or not they allow players from restricted jurisdictions to access and open accounts at their sites. You can read more about that here if you want > https://bitcointalk.org/index.php?topic=5278411.0. The post where I tested Buff.bet as well is here > https://bitcointalk.org/index.php?topic=5278411.msg55601408#msg55601408. Germany, USA and UK are some of the countries that are restricted based on the info available in your TOS. I tried to access your site with VPNs from all 3 countries and I was successful in registering new accounts each time. Some casinos have IP blocks that detect and restrict or provide a notification when someone is trying to enter the casino from a restricted location. Is that something that can be implemented at BUFF.bet as well? Hello, Pmalek. The mentioned countries are restricted when registering with FIAT currencies, that does not apply to crypto betting as such accounts are anonymous and can play from anywhere due to the way crypto is structured. This is also proven by the fact that when you try to sign up and select Euro, Germany is not on the country list, as you can see here: https://imgur.com/mIOyEFMBut when you select Bitcoin, Germany does appear on the country list: https://imgur.com/Zm36LorSo after explicitly asking, I opened an account All was fine, I placed bets for several months and did several deposits and withdrawals. I even had to undertake an extensive KYC in February which I passed. So your staff clearly saw here also that I was from Germany and all this time it was fine. And now, today I requested another withdrawal and suddenly had to do another KYC. And this time after sending them all the documents, my account got closed and all funds confiscated (399mbtc). Stating this as reason: Thank you for the provided photos.
After thoroughly reviewing the provided files with our compliance and legal team it was deemed that, as a German resident, you are in breach of our T&C’s. Your account will be permanently closed in accordance with the released note by the German government body, not allowing us to accept bets and transactions, regardless the type of currency, from users residing in Germany.
Following from this, and being bound by the legal note of the relevant authority, all bets placed are in breach of the applicable law will be deemed void, and any deposits made to be refunded.
After carefully checking the transaction history of all incoming and outgoing transfers since initial account registration, the total amount of your deposits equals to 430 mBTC, while the total withdrawn amount up until now is 500 mBTC. With that being said, we consider that all deposits made so far have been reimbursed and there are no deposits left to be refunded.
Taking the above points into consideration the following terms and conditions have been breached: 3.5 We do not intend for anyone to use the Online Casino/Sportsbook and/or the Website where such use is illegal. The availability of the Online Casino/Sportsbook and/or the Website does not constitute an offer or invitation by us to use the Online Casino/Sportsbook in any place in which such use is illegal. We don’t offer our services to residents from following country or territory: Australia, Austria, Belarus, Belgium, Germany, France, Kazakhstan, Poland, Russia, Slovakia (Slovak Republic), Ukraine, United Kingdom, United States of America, S.A.R. and Bulgaria.
We would like to advise you to refrain from registering another account with us as it will be permanently closed and balance voided.
Best regards, Buff.bet Customer Support team I am giving you one last chance to set this right and prove this all was a mistake of your department which closed my account. You cannot say stuff here and act otherwise afterwards. This would be completely unfair and make your company untrustworthy. Also you cannot let a person bet for a year and approve their KYC and then half a year later reject the same KYC with the same documents and confiscate an entire balance. Please investigate this issue and correct the situation by reinstating my account. In that case my complaint will stop right here and we will just consider it a miscommunication between departments in your company. But if not, then I see no other option than to submit complaints at several different places because if this is truly intentional then wow this is filthy behaviour. And in case you will try to delete postings on here that accounts in crypto are allowed from Germany, I already made screenshots of it so don't bother. For now, I will just believe this is a huge miscommunication between intern departments at Buff88, and that things will be fine. Cause I cannot believe that such a respectable company would really do this. Maybe the department which closed my account did not realize the rules were different for crypto accounts than for fiat accounts. It's a logical explanation and in that case it was only a human error and at least no bad intentions. In that case I can let it go after your solve things. Let's see. Dear user, As you are probably aware, online gambling regulation and legislation is constantly evolving and operators must comply with the latest regulations of the jurisdiction. Given the recent regulatory changes made in Germany we were forced to close all registered accounts from that jurisdiction which includes both fiat and crypto currency accounts. In order to confirm your current address and citizenship, you were asked to provide us with an up-to-date set of KYC documents. After checking and confirming the actual address of your residence, we closed your account as we were required to do so by law. You are missing my point. You clearly said that crypto accounts are allowed from Germany (and other countries such as USA etc). I have a crypto only account. Buffbet, why dont you accept customers from Germany actually? All other crypto books do.
Hello GekkeBelg, We do not accept customers from Germany with Fiat currencies, with crypto (we accept BTC,ETH,LTC) you can actually make an account When you go to your signup page you also see that Germany is not on the list of countries when signing up with Fiat currency, but they are on the list when you select Bitcoin. You are allowing clients from Germany to register with crypto. And next to this, you had me as a customer for 1 year and all this time you knew I was from Germany. I have done a succesful KYC before and all was fine. And now when I made some winnings you are suddenly throwing me out. This is completely unfair and I am giving you today as the last day you can solve this in a fair way by either re-opening my account or alternatively sending me the 399mbtc I had on my account. And by the way, according to your licensor Germany is not a forbidden country as you can see: Under this license, apart from its own diligence and legalities, the license holder is not authorized to offer its services in the territories of Aruba, Bonaire, Curaçao, France, Netherlands, Australia, UK, Spain, Saba, Statia, St Martin, USA, or any other jurisdiction that the Central Government of Curaçao (formerly the Netherlands Antilles) deems online gambling illegal or are blacklisted. If it isn't solved today I will file complaints at several websites including a scam accusation on this forum and a complaint at the Curacao Gaming Authority (not the normal way because I know they don't give a fuck about normal clients, but via a lawyer). i am even prepared to go to court over this.
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Buff88
Jr. Member
Offline
Activity: 1060
Merit: 4
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August 19, 2021, 01:08:57 PM |
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The 7.30 Gameplay Update is live! 🥳 One of the longest waiting rooms in recent Dota 2 history can finally be closed, with Valve officially releasing update 7.30 ahead of the final stretch toward The International 10 in October. You can read the full patch notes on the official Dota 2 blog as it has a lot of new and interesting things added🧐 Place your Winning bets here 👉 BUFF.bet
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Pmalek
Legendary
Offline
Activity: 2912
Merit: 7511
Playgram - The Telegram Casino
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@BUFF.bet I remember that post I made almost a year ago where I asked you why citizens of restricted countries can freely sign up on your casino even if they shouldn't be allowed based on your ToS. You reassured me and the community that players from countries such as Germany aren't allowed to play on Buff.bet with fiat, but they can use crypto and it wouldn't be a problem because such restrictions don't apply when using cryptocurrencies.
What you are doing now is basically the opposite of that. You are preventing a player you know is from a restricted location to continue playing on your platform? You knew he was from Germany and it wasn't a problem for you in the past, but now it's a problem. I wonder if his account would have been closed if he was losing money regularly!?
Based on what I see here, I think that despite the fact that GekkeBelg is from a location whose citizens shouldn't be allowed to gamble on Buff.bet, you told everyone that it was OK as long as they played with crypto. At this point all I can do is advice GekkeBelg to open a scam accusation against you because you confiscated his money. It doesn't matter how much he played, deposited, and won in the past because you didn't have a problem with it in the past.
You said that new regulations don't allow you to have players from Germany on your site. OK, that can be true, I don't know. If it's true, you can't apply rules retroactively and count what the player withdrew from the site in the past when such regulations weren't in place back then. Speaking of new regulations, can you show some proof that your regulator recently requested that you close GekkeBelg's account or the accounts of other German players?
If a scam accusation is opened against your site, you might see your account tagged with negative trust. It's your mistake if you allowed players from restricted jurisdictions to sign up and use your services because you said it was fine to do so. Now you have to do the right thing.
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GekkeBelg
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August 19, 2021, 04:03:21 PM |
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@BUFF.bet I remember that post I made almost a year ago where I asked you why citizens of restricted countries can freely sign up on your casino even if they shouldn't be allowed based on your ToS. You reassured me and the community that players from countries such as Germany aren't allowed to play on Buff.bet with fiat, but they can use crypto and it wouldn't be a problem because such restrictions don't apply when using cryptocurrencies.
What you are doing now is basically the opposite of that. You are preventing a player you know is from a restricted location to continue playing on your platform? You knew he was from Germany and it wasn't a problem for you in the past, but now it's a problem. I wonder if his account would have been closed if he was losing money regularly!?
Based on what I see here, I think that despite the fact that GekkeBelg is from a location whose citizens shouldn't be allowed to gamble on Buff.bet, you told everyone that it was OK as long as they played with crypto. At this point all I can do is advice GekkeBelg to open a scam accusation against you because you confiscated his money. It doesn't matter how much he played, deposited, and won in the past because you didn't have a problem with it in the past.
You said that new regulations don't allow you to have players from Germany on your site. OK, that can be true, I don't know. If it's true, you can't apply rules retroactively and count what the player withdrew from the site in the past when such regulations weren't in place back then. Speaking of new regulations, can you show some proof that your regulator recently requested that you close GekkeBelg's account or the accounts of other German players?
If a scam accusation is opened against your site, you might see your account tagged with negative trust. It's your mistake if you allowed players from restricted jurisdictions to sign up and use your services because you said it was fine to do so. Now you have to do the right thing.
I agree with all of the above. And I can also add: even today Germany is still in the country list when you try to sign up with crypto, and German IP-addresses are not banned. And if it's true that the situation in regards to laws recently changed, they should have informed me and all other German users that this was going to take place. And ofcourse, change their signup page and remove Germany from the list. All of this was not done and I also get the impression that they looked for an easy way out of not having to pay me now that my account is in profit. Buff, I am giving you today until midnight to solve this in a good manner. Either Re-open my account and let me gamble again, or keep the account closed but ask me to provide a withdrawal address where my remaining balance of 399mbtc will be sent to. If one of the two options does not happen, I will open the scam accusation thread on here and also submit complaints at Askgamblers and the Curacao Gaming authority. They will then also find out that you are at the moment accepting players from Spain and Netherlands, which is in fact forbidden according to the terms of your license. I can't imagine they will be happy to find out that you were in breach of their terms all this time.
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Buff88
Jr. Member
Offline
Activity: 1060
Merit: 4
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August 20, 2021, 07:43:15 AM Last edit: August 20, 2021, 04:17:26 PM by mprep |
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The following events will be offered for live betting today BUFF.bet: CSGOAGO - Lyngby Vikings ( Malta Vibes ) 10:00 CET SKADE - Infinite ( EDC ) 12:00 CET HONORIS - bankaPEPSI ( EDC ) 13:00 CET Izako Boars - 777 Esports ( Malta Vibes ) 13:00 CET gorillazzz - Nemiga ( Malta Vibes ) 16:00 CET Wisla Krakow - PACT ( Malta Vibes ) 19:00 CET ESEA Advanced EU // IronWar // Funspark Asia selected matches DOTA 2Team MagMa - Aster.Aries ( i-League ) 10:00 CET Elephant - Royal Never Give Up ( i-League ) 13:00 CET V Gaming - qwerty ( Champions League ) 14:00 CET PuckChamp - Spider Pigzs ( Champions League ) 17:00 CET Hokori - Infamous ( BTS Pro Series: Americas ) 22:00 CET NoPing - Furia Jovem ( BTS Pro Series: Americas ) 01:00 CET League of LegendsRare Atom - Team WE ( LPL ) 11:00 CET Misfits - Fnatic ( LEC ) 18:00 CET Immortals - Team SoloMid ( LCS ) 00:00 CET Call of DutyAtlanta FaZe - New York Subliners ( Call of Duty League ) 21:00 CET Dallas Empire - Toronto Ultra ( Call of Duty League ) 21:00 CET Place your Winning bets here BUFF.bet eSport predictions: Immortals - Team SoloMid : map advantage Team SoloMid - 1.5 @ 1.74 Sport predictions:Soccer/ England Championship/BRISTOL CITY - SWANSEA CITY - over 2,5 @ 2.19 Place your Winning bets here BUFF.bet
The Polish striker is happy at Bayern but wants to join another top European club before he turns 35 Robert Lewandowski wants a new challenge away from Bayern Munich but the club has valued him at more than £100m Bayern has not currently offered any extension beyond his current deal when it could be more difficult to secure a move to another big club because of his age https://buff.bet/en/sport#sports #sportsnews #lewandowski #bayern #betting #fifa #news [moderator's note: consecutive posts merged]
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h4ns
Member
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Activity: 143
Merit: 40
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August 20, 2021, 02:25:22 PM |
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If Buff.bet does not honor the remaing balance of customers they ban due to new national regulation, but instead confiscate the winnings without prior notice, this site is a scam. There can't be two opinions about that.
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Bitinity
Legendary
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Activity: 3192
Merit: 1315
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August 21, 2021, 02:57:17 AM |
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If it isn't solved today I will file complaints at several websites including a scam accusation on this forum and a complaint at the Curacao Gaming Authority (not the normal way because I know they don't give a fuck about normal clients, but via a lawyer). i am even prepared to go to court over this.
It been 2 days after your last warning to buff.bet but I do not see you created a scam accusation thread against them. Is it resolved already and you get your balance back? Kindly give an update about your case as buff.bet seems to ignore your last warning with no more posts related to your case. If it is yet to resolve, scam accusation thread is the one you should do to warn other people so others wont experience similar issue.
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GekkeBelg
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August 21, 2021, 03:53:23 AM |
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If it isn't solved today I will file complaints at several websites including a scam accusation on this forum and a complaint at the Curacao Gaming Authority (not the normal way because I know they don't give a fuck about normal clients, but via a lawyer). i am even prepared to go to court over this.
It been 2 days after your last warning to buff.bet but I do not see you created a scam accusation thread against them. Is it resolved already and you get your balance back? Kindly give an update about your case as buff.bet seems to ignore your last warning with no more posts related to your case. If it is yet to resolve, scam accusation thread is the one you should do to warn other people so others wont experience similar issue. It's not resvolved. I will open the scam accusation topic very soon. It's a disgrace that Buff even seems to ignore all posts regarding this topic....no answers even on simple questions from me and pmalek.
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Buff88
Jr. Member
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Activity: 1060
Merit: 4
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August 21, 2021, 07:24:40 AM |
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Hello, the following events will be offered for live betting today BUFF.bet: CS:GOCamel Riders - Invictus Gaming (Funspark Asia) 08:00 CET Apeks - BLink (Malta Vibes) 10:00 CET AGO - NewBelarus (IronWar) 10:00 CET TRASKO - Nexus Gaming (IronWar) 12:00 CET SKADE - bankaPEPSI (EDC) 12:00 CET EC Brugge - Moralezz (IronWar) 13:00 CET Spirit Academy - ex-100PG (Malta Vibes) 13:00 CET G2 - SinnerS (ESL Pro League) 13:30 CET VP.Prodigy - Inde Irae (IronWar) 15:00 CET k23 - Young Ninjas (Malta Vibes) 16:00 CET SKADE - BEZ ZP (IronWar) 16:00 CET Virtus.pro - OG (ESL Pro League) 16:46 CET bankaPEPSI - B8 (IronWar) 18:00 CET Copenhagen Flames - 1WIN (Malta Vibes) 19:00 CET Complexity - forZe (ESL Pro League) 20:00 CET Selected matches from: ESEA Advanced EU / FiReLEAGUE League of LegendsDWG KIA - Nongshim Red Force (LCK) 10:00 CET FunPlus Phoenix - LNG Esports (LPL) 11:00 CET Rogue - MAD Lions (LEC) 17:00 CET Team Liquid - 100 Thieves (LCS) 23:00 CET DOTA2Royal Never Give Up - Invictus Gaming (i-League) 10:00 CET T1 - Team Spirit (ESL One Fall) 13:00 CET VP - Creepwave (ESL One Fall) 13:00 CET Vici Gaming - Team Aster (i-League) 13:00 CET Thunder Predator - Tundra Esports (ESL One Fall) 15:30 CET Alliance - Empire (ESL One Fall) 15:30 CET VP - Team Spirit (ESL One Fall) 18:00 CET Team Liquid - SGe (ESL One Fall) 18:00 CET T1 - Tundra Esports (ESL One Fall) 20:30 CET Thunder Predator - Creepwave (ESL One Fall) 20:30 CET Infamous - NoPing (BTS Pro Series: Americas) 22:00 CET Undying - 4Zs (BTS Pro Series: Americas) 01:00 CET Selected matches from: Yamei Pro Series RainbowSixTeam Empire - BDS Esport (Six Mexico Major) 21:00 CET ValorantSelected matches from: NSG Summer ChampionshipEsport predictions:DWG KIA - Nongshim Red Force (LCK) / Nongshim Red Force +1.5 Map Advantage @2.2 odd FunPlus Phoenix - LNG Esports (LPL) / FunPlus Phoenix -1.5 Map Advantage @1.75odd Virtus.pro - OG (ESL Pro League) / Match Winner OG@ 1.97odd Sport predictions:Soccer / England / Premier League / Liverpool FC vs Burnley FC / Total Goals - Over 3.0 / Odds 1.80 Place your Winning bets here 👉 BUFF.bet
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LoyceV
Legendary
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Activity: 3458
Merit: 17512
Thick-Skinned Gang Leader and Golden Feather 2021
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August 21, 2021, 11:44:01 AM |
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@eGoldgg: you haven't been online in almost 2 years. As the creator of this topic, you may want to respond to GekkeBelg's post. @Buff88: you're not doing yourself any favours by ignoring GekkeBelg and posting big promotional posts to hide his complaint. This is what it looks like now: A player won, and you're trying to weasel out instead of paying him. Let me guess: if a German user lost his funds, you won't return their deposits? And now, today I requested another withdrawal and suddenly had to do another KYC. And this time after sending them all the documents, my account got closed and all funds confiscated (399mbtc). Stating this as reason: ~ as a German resident, you are in breach of our T&C’s. Your account will be permanently closed ~ all bets placed are in breach of the applicable law will be deemed void, and any deposits made to be refunded. ~ Buff.bet Customer Support team Allow me to quote this by myself: We do not accept customers from Germany with Fiat currencies, with crypto (we accept BTC,ETH,LTC) you can actually make an account I'm curious: what's the relation between user eGoldgg, user Buff88 and website BUFF.bet? Is there any post or link to confirm they're officially affiliated? That's kinda important for Flag Support. @GekkeBelg: you should create a proper Scam Accusation. I can't independently verify all your evidence, but I've seen no reason to doubt anything you've posted. @Buff88: think very hard if scamming 399 m BTC is worth having this warning above every page of this topic:
Funny how I found this topic: Buff88 excluded GekkeBelg from his Trust list: @Buff88: That's not how you should handle a scam accusation, nor will it make it go away. Please read LoyceV's Beginners guide to correct use of the Trust system.
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GekkeBelg
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Thank you Loyce. And wow, I didn't even realize I was excluded from his trust ratings. Doesn't look good on Buff88 either.
So Buff88, I'm not a bad person so I want to give you one LAST CHANCE this weekend to come to a solution without me opening a scam accusation topic, contacting your parent company XB Systems (funny enough in Germany) and contacting a lawyer in Curacao (same lawyer who succesfully recovered funds from 1bet victims earlier this year). I know I will get justice in the end, it will just be a tiring long way so I prefer to solve things right here and now.
Facts: 1) in this topic you stated twice that with cryptocurrency users from Germany are accepted. I have screenshots of it in case you decide to delete them. 2) this is also supported by the fact that even today, you can still register as German on your site if you select cryptocurrency instead of fiat. Also have a screenshot of that. 3) I have been gambling for a full year in Buff with Germany as country listed in my profile and did a succesful KYC where your staff clearly saw I was from Germany and all was verified and approved
I don't see all these 3 facts being thrown off the table by any judge.
You've built a reasonably good reputation on here cause I don't see any scam accusations or complaints about you, even though I have seen some in other non-crypto forums. It would be smart to keep it that way and just say sorry we mishandled this situation. Here are your funds back and please withdraw them all cause from now on we won't accept Germans anymore with cryptocurrencies. Then you are following the legal rules and you won't have any dissatisfied customers. Things will get back to normal soon here. We all make mistakes in handling situations, it's how you correct them what makes the real difference. This is still your chance to get out of it without reputation damage.
If by monday morning I still have no solution from you then I will really open the scam accusation topic. People there can see the difference between a frustrated scammer who has no case and just wants to cause damage or between a reasonable person with valid claims who can articulate himself. Therefore many people will give you a bad trust rating and your topic will be marked as a scam topic. I can almost guarantee this will happen. Please think about it and do the right thing before monday morning.
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Buff88
Jr. Member
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Activity: 1060
Merit: 4
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August 21, 2021, 04:02:13 PM |
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@BUFF.bet I remember that post I made almost a year ago where I asked you why citizens of restricted countries can freely sign up on your casino even if they shouldn't be allowed based on your ToS. You reassured me and the community that players from countries such as Germany aren't allowed to play on Buff.bet with fiat, but they can use crypto and it wouldn't be a problem because such restrictions don't apply when using cryptocurrencies.
What you are doing now is basically the opposite of that. You are preventing a player you know is from a restricted location to continue playing on your platform? You knew he was from Germany and it wasn't a problem for you in the past, but now it's a problem. I wonder if his account would have been closed if he was losing money regularly!?
Based on what I see here, I think that despite the fact that GekkeBelg is from a location whose citizens shouldn't be allowed to gamble on Buff.bet, you told everyone that it was OK as long as they played with crypto. At this point all I can do is advice GekkeBelg to open a scam accusation against you because you confiscated his money. It doesn't matter how much he played, deposited, and won in the past because you didn't have a problem with it in the past.
You said that new regulations don't allow you to have players from Germany on your site. OK, that can be true, I don't know. If it's true, you can't apply rules retroactively and count what the player withdrew from the site in the past when such regulations weren't in place back then. Speaking of new regulations, can you show some proof that your regulator recently requested that you close GekkeBelg's account or the accounts of other German players?
If a scam accusation is opened against your site, you might see your account tagged with negative trust. It's your mistake if you allowed players from restricted jurisdictions to sign up and use your services because you said it was fine to do so. Now you have to do the right thing.
Dear Sir, The answer to your question dated back 9 months ago, where our team said that crypto accounts might be registered from Germany, is not actually the case at this moment. We do not accept German players anymore even Crypto. All information about the rules applying towards the gambling activity of the German citizens and related restrictions you can find out on the official site of the German authority. Germany will be removed from the registration form for crypto accounts shortly. Kind regards, BUFF.bet team
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LoyceV
Legendary
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Activity: 3458
Merit: 17512
Thick-Skinned Gang Leader and Golden Feather 2021
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August 21, 2021, 04:17:38 PM |
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Germany will be removed from the registration form for crypto accounts shortly. Thanks for admitting your website wasn't up to date. The answer to your question dated back 9 months ago, where our team said that crypto accounts might be registered from Germany, is not actually the case at this moment. We do not accept German players anymore even Crypto. That's all fine, and you can of course change who can or can't play. But you should let them know BEFORE they win on your site. Now you're playing both sides: if someone wins, they can't withdraw, and if someone loses, you take their money too. There's a name for that: scamming. All information about the rules applying towards the gambling activity of the German citizens and related restrictions you can find out on the official site of the German authority. That's also a lousy excuse. You can't expect people to check external sites, if you can't even keep your own site up to date. If German regulators really changed rules for your site, you should have instantly notified the players who confirmed to reside in Germany.
Side note: gambling regulation is meant to protect citizens from scammers, but in reality regulation is often used by shady sites as an excuse to scam players.
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