Quote from: warhawk187 on November 04, 2013, 02:12:28 PM
Cryptx,
I have one board that is only hashing at ~12Gh/s, I tried upgrading the firmware, CANBUS chaining it to another board, and a variety of cgminer versions, nothing changes. Of the 4 boards I received, 3 hash all at around 45-50Gh/s depending on my settings, with a 4th 'dumb' board only hashing at a measly ~12Gh/s (maybe faulty chips?)
I emailed you twice in the past two weeks, but still no response back. I received the hashrate protection after emailing you once before (thank you for keeping your word on that), however since this board is WELL below the 40Gh/s minimum advertised, I would at least want a refund for the value of 3/4ths of the ~700 Euro I paid for the faulty board. Please help me rectify this asap. Otherwise, the boards are working well, even though I don't even know how you could even go above ~52Gh/s per board without it becoming a fire hazard and frying the chips.
Can you sent me an email to
info@asic-hardware.com? Thx
I sent you an email yesterday, still no response....please contact me ASAP. Thanks.
Quoting myself because you are clearly alive, active, and hustling your boards, but refuse to email me back after several attempts to contact you regarding one of my faulty boards. And while we're at it, one of the USB connectors on one of the good boards just stopped working. At least CANBUS connecting that one makes it hash, but there is still the issue of the 12Gh/s board that has been unresolved...
So deleting my comments now? I was really patient in trying to resolve this in a professional manner. I would have bought more boards (albeit at a lesser price due to increasing difficulty) but if thats how cryptx wants to operate.
UPDATE 11/11/13: cryptx finally responds 3 emails/two weeks later, now tells me to send the faulty board (from US->EU) and 'attempt' to fix it, if not possible, will look into a partial refund. Well see where this goes.
