WTF Cointerra

[peterepeat]

[testerx]

Hum... contract,  

Its a tricky one even the poster here listed as 90 days but the actual contract drawn by someone else at the company issued the 30 days warranty at the time of purchase.

could be a miscommunication within the company!  

I thought they were to ship next month in December.

Its hard to speculate online.  If time allows, I might go visit them in person and see whats going on!  That way, its real face to face and hope to see a demo/prototype unit at their office.  That should be a nice relaxing news for the preordered guys!

Hopefully cointerra guy will respond here and provide explanation of what happened soon!

The contract definitely used to say 90 days as well, so it's not a matter of the representative not being right, they just up and changed the contract without telling anybody.

I'm really surprised that Cointerra still hasn't responded.  What's going on?!

[Anarchaos]

"Hey Phil, remember to update the terms and conditions page with all the new info we covered on Tuesday's meeting. Remember to change the blah blah, the blah blah blah, but the warranty stays the same at 90 days."

Phil however, was distracted by the office secretary's large breasts, and updated the wrong info on Cointerra's website.

meanwhile, on bitcointalk:

"IT'S A CONSPIRACY! BFL 2.0! THEY'RE SCREWING US! THEY'RE GOING BANKRUPT! THE BOARD OF DIRECTORS ARE LIZARDMEN, BLAAARGH"

Yes, if they changed the warranty period from 90 to 30 days, that's bad and those of us who bought from them should be pissed.

But let's at least wait until they're confirmed it until we spaz out?

It's a brand new tech startup in a relatively new field of tech development. They are bound to make a shitton of mistakes, the least of which is writing the wrong warranty info on their site.

I have personally encountered a few such errors on their website, where one page says X and another says Y.

Let's all take a deep breath, have a drink, a hit from the bong etc, and chill the fuck out.

[niothor]

It's about warranty so I guess
You're still gonna receive your rig but it will blow up somewhere between 31-90 days.

[sushi]

It's weekend in America.  Hope they will come back and update us on MONDAY!

[Bitcoinorama]

It's weekend in America.  Hope they will come back and update us on MONDAY!

Dude it's the weekend globally, only the hours differentiate!

[Zubilica]

From 90 days,  warranty was not decrease to 60 days , was increased to 60 days. What so hard to understand ?

[Flying Hellfish]

From 90 days,  warranty was not decrease to 60 days , was increased to 60 days. What so hard to understand ?

Well that clears it up nicely...

[Mattster28]

Coniterra has logged in the last few days but has yet to comment on this. Hmmmmm

[testerx]

Coniterra has logged in the last few days but has yet to comment on this. Hmmmmm

Hmmm....

[BtcBling]

http://cointerra.com/consumer-sales-agreement/

"Excusable Delay. CoinTerra shall not be liable for any delay or failure to perform due to any cause beyond its control or the control of its suppliers or subcontractors such as, for example, strikes, acts of God(or lack there of), acts of extra terrestrials, acts of Buyer, interruption of transportation or inability to obtain the necessary labor, materials or facilities. Delivery schedules shall be considered extended by a period of time equal to the time lost because of any excusable delay. In the event CoinTerra is unable wholly or partially to perform because of any such cause it may cancel its acceptance of Buyer’s order without liability to Buyer."

Is that "acts of extra terrestrials" standard term used on sales terms / warranty clauses?!
Do I understand it correctly = UFO ?!

[sushi]

I means, in America, people don't work on weekend or after 5pm...

I'm sure lots of people do work durting those hours but i was being an smart A$$

[mvidetto]

Real question is are they going to ship on-time or not...

[1l1l11ll1l]

Real question is are they going to ship on-time or not...

It's a sad day when the warranty becomes shorter than the shipping delay.

Oh wait, BFL already did that with their 1 year warranty!

[cointerra]

Apologies for any confusion regarding the warranty.

To be clear: CoinTerra's warranty on the TerraMiner is 90 days, subject to the terms and conditions presented on the web site during the checkout process.

We are in the process of reviewing and updating all materials on our web site to ensure that they are correct, as well as modifying our internal approval processes for all published materials moving forward.

If you have any further questions, please do not hesitate to contact us: support@cointerra.com

[sushi]

See, no reasons to panic without the confirmation or official notice from the vendor.  Actually I was shocked they posted on Sunday Night!  Good Job! 

Maybe someone was destructed by the office lady's you know what   

[DPoS]

"as well as modifying our internal approval processes for all published materials moving forward."

more corp speak for those that feed on it...

[BtcBling]

Apologies for any confusion regarding the warranty.

To be clear: CoinTerra's warranty on the TerraMiner is 90 days, subject to the terms and conditions presented on the web site during the checkout process.

We are in the process of reviewing and updating all materials on our web site to ensure that they are correct, as well as modifying our internal approval processes for all published materials moving forward.

If you have any further questions, please do not hesitate to contact us: support@cointerra.com

Great that warranty is 90 days.... but it would be good to change it also on sales terms for which customers needs to agree when checking out - just a bit more confortable!

"Warranties. CoinTerra warrants that its Product(s) will, at the time of shipment and for a period of thirty (30) days thereafter, be free from defects in material and workmanship, be free of all liens and encumbrances, and will conform to CoinTerra’s approved specifications."

[FCTaiChi]

I'm not sure Cointerra is a mining equipment manufacturer anymore...  No ad hominem in a clarification after being roughly accused, and they are sticking to their word??

[iCEBREAKER]

I'm not sure Cointerra is a mining equipment manufacturer anymore...  No ad hominem in a clarification after being roughly accused, and they are sticking to their word??

Cointerra is a marketing company.  Fulfilling their blue-sky promises of magical hardware is a poorly executed afterthought.

I'll be shocked (and impressed) if they can get their chips to actually run at ~1GHz for over 90 days without melting.