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Author Topic: Binance is transferring wrongly sent coin to other address..  (Read 160 times)
bitbong (OP)
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April 24, 2018, 06:20:53 AM
 #1

This is the original tx hash when rebl transfered to my eth binance wallet..
https://etherscan.io/tx/0xc21e6b2f628ebbea2ff9c31589ab17312597e9ba8510229bc65e50182ae8b053

I got this from airdrop and entered binance address


then after sending email to support and make follow ups...
they purposely sent it to other address..
here is the tx
https://etherscan.io/tx/0x8b4b6a7735c48a7f705c94749cb78fa96b01d28ccd13e0b56a86fbd75bb7d1b1

is this what happened if you wrongly sent coin to binance?

they are sending out your wrongly sent coin to other addresses?
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bitbong (OP)
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April 24, 2018, 08:37:52 AM
 #2

Please investigate this recepeint of wrongly sent coin..

https://etherscan.io/tokentxns?a=0x00799bbc833d5b168f0410312d2a8fd9e0e3079c
HabitsIntensified
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April 24, 2018, 08:47:32 AM
 #3

Binance actually replies to support questions, get them involved.
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April 24, 2018, 08:52:11 AM
 #4

It's the way almost every exchange and web service works. Tokens, coins sent to your deposit address are all transferred into main holding addresses or repurposed for withdrawals of other users. It's all part of their wallet script, you should still be able to recover your funds if you open a support ticket.

Thing to remember is that you don't actually own any of the addresses issued to your account for deposits. Even if the funds remained on that address, they still belong to the exchange. What you see on your account balance is simply their front end software showing you a total associated to your account.

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Mi5h0
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April 24, 2018, 09:02:47 AM
 #5


then after sending email to support and make follow ups...
<cut>

Are they responding to email support? The only way handle this is through the Binance support ticket system.
bitbong (OP)
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April 24, 2018, 09:42:03 AM
 #6

Yes they are responding now...

here is their first reply from my first inquiry..


Quote
Hello,

Thank you for your inquiry.

The coin/token is not listed by Binance, Currently we can't properly store your funds. Please provide us some more information, before we can investigate further:

1) Your Binance account e-mail. //
2) The name of the coin and the amount deposited.//
3) The transaction ID/hash (TxID) of the transaction. //
4) The address that was deposited to by mistake (incorrect). //
5) The correct address you would like to deposit to. //

If Binance decides to list the coin in the future, your funds would be available at the time of listing. However, listings are never guaranteed.

Many people have made similar mistakes, thus, our queue is quite large. On top of this, our technical team must handle each case individually. Please be patient as It may cost over couple of months to retrieve wrong coins.

Thank you for your understanding,

Binance Support Team,
CS_1008

the question is, just in case the coin got listed, how can we recover our trapped token if they intentionally sent it to other address..



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April 24, 2018, 10:16:50 AM
 #7

This is the original tx hash when rebl transfered to my eth binance wallet..
https://etherscan.io/tx/0xc21e6b2f628ebbea2ff9c31589ab17312597e9ba8510229bc65e50182ae8b053

I got this from airdrop and entered binance address


then after sending email to support and make follow ups...
they purposely sent it to other address..
here is the tx
https://etherscan.io/tx/0x8b4b6a7735c48a7f705c94749cb78fa96b01d28ccd13e0b56a86fbd75bb7d1b1

is this what happened if you wrongly sent coin to binance?

they are sending out your wrongly sent coin to other addresses?


Binance is the second largest crypto exchange with an average daily volume of 2 Billion USD. So you can be assured that you coins are going nowhere. Since you have entered binance address in the airdrop (which you shouldn't have done), it's a mistake from your end. get their support team involved, and you should be able to recover your coins.

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April 24, 2018, 10:22:04 AM
 #8

the question is, just in case the coin got listed, how can we recover our trapped token if they intentionally sent it to other address..


According to their response, the tokens will be automatically assigned to your account when/if they get listed on the exchange. Internal transfer of tokens to other address (possibly their cold storage) has no connection to this issue, imho.

bitbong (OP)
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April 24, 2018, 10:24:01 AM
 #9

This is the original tx hash when rebl transfered to my eth binance wallet..
https://etherscan.io/tx/0xc21e6b2f628ebbea2ff9c31589ab17312597e9ba8510229bc65e50182ae8b053

I got this from airdrop and entered binance address


then after sending email to support and make follow ups...
they purposely sent it to other address..
here is the tx
https://etherscan.io/tx/0x8b4b6a7735c48a7f705c94749cb78fa96b01d28ccd13e0b56a86fbd75bb7d1b1

is this what happened if you wrongly sent coin to binance?

they are sending out your wrongly sent coin to other addresses?


Binance is the second largest crypto exchange with an average daily volume of 2 Billion USD. So you can be assured that you coins are going nowhere. Since you have entered binance address in the airdrop (which you shouldn't have done), it's a mistake from your end. get their support team involved, and you should be able to recover your coins.

point taken.. thank you..
bitbong (OP)
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April 24, 2018, 10:25:28 AM
 #10

the question is, just in case the coin got listed, how can we recover our trapped token if they intentionally sent it to other address..


According to their response, the tokens will be automatically assigned to your account when/if they get listed on the exchange. Internal transfer of tokens to other address (possibly their cold storage) has no connection to this issue, imho.



can i have the source of the said faq?

because its out of my binance eth address now...

iyemroker
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June 13, 2018, 09:13:28 AM
 #11

it's your own mistake at the beginning, when following the airdrop listing the wallet address of Binance.

it's worth it all it goes to the Binance wallet address, very in dear kn! . But next time you follow airdrop do not be like that again.
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