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Author Topic: Is BTC-e scamming you?  (Read 19798 times)
Onews1990
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December 17, 2013, 04:40:48 PM
 #121

BTC-e seems sketchy in a way, but it has so much volume and the interface is so good and quick
They have so much power in their hands if they ever decided to shut down or run with the money it would have a huge effect on the market
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hander
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December 19, 2013, 10:52:52 AM
 #122

Please... if someone at BTC-e reads this...

Sent SEPA payment of 2500Euros to BTC-e on 27.11 weeks ago. And yes, I did make a mistake with the payment reference. Sorry!

Before it even arrived I raised a ticket with a perfect Russian translation of the mistake.
I've had one reply asking for SWIFT copy/document. I supplied it within 24 hours.

That was a week ago.

I've raised various tickets but no reply. How far down the list am I for a response?

Ticket: #VCD-945-79522

If you can help, thank you!
p00chie
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December 20, 2013, 12:13:31 AM
 #123

how long does it take to withdrawl large amounts of ltc?
i did a test withdrawal of 10 ltc and it went through almost instantly.

after that i did a withdrawl of 2080 ltc and nothing happend.
that was 4 hours ago and still nothing.

does anyone know how long it takes ?

NewSpiece
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December 20, 2013, 01:45:32 AM
 #124

So how things are going with btc-e are they really a scam-based web?
feebs
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December 20, 2013, 02:08:12 AM
 #125

i can safely say btc-e endorses a 3rd party to scam you, that is OKPAY, the lowest cost way to fund your btc-e account

opportunity for arbitradge? sure okpay is here to make you rich by buying bitcoin in btc-e and you sell it at mtgox, put it back to okpay, the cycle goes, you get rich playing the arbitradge game

PROBLEM IS - ONCE YOU WIRE YOUR MONEY TO OKPAY, YOU CAN KISS YOUR MONEY GOODBYE, THEIR SUPPORT WILL TURN SILENT ONCE YOU SEND YOUR FUNDS, THEN IN A FEW DAYS YOU WILL CONSIDER YOURSELF SCAMMED BECAUSE YOU WILL NEVER GET YOUR WIRED MONEY BACK, IT WILL NOT BE CREDITED TO YOUR OKPAY ACCOUNT, YOUR DREAMS FOR ARBRITRADGE WILL NOT HAPPEN

all thanks to BTC-E and MTGOX
ezipaint
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December 24, 2013, 11:01:41 AM
 #126

So, I owe BTCe a big apology.

It turns out that my bank never sent the wire. Crazy, my internet banking shows the transaction as a confirmed fully processed payment. I trust my bank, and never for a second thought they could be the problem.

So - unreserved apology to BTCe. I've made about 7 or 8 transfers to them, and this was the only one that had a problem.

Their customer service however, is appalling. I've spent weeks on end waiting on responses to support tickets, and the responses I have received are largely unhelpful, curt, and misleading (I think this is a language barrier issue).

I spent quite some time at one point thinking they had found my deposit, and were processing it, when in fact they were pointing out that they had already credited the deposit for which I'd supplied an incorrect SWIFT confirmation (Had several deposits for similar amounts sent at roughly the same time). Don't assume you understand what they are telling you in ticket responses, unless it is very clearly spelled out.

With any normal business, I would have expected this drama to perhaps drag into 2, maybe 3 days, given a few of the confusing elements of the problem. BTCe took just about 2 months.

But I no longer think that they're scammers.
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December 26, 2013, 09:29:04 PM
 #127

FKF-610-25411
RTG-383-90695
PSO-897-61077

PLEASE. Anyone reading this see above ticket numbers.

Still waiting for credit of 2500 Euros after a month...

Thanks!
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December 26, 2013, 11:29:25 PM
 #128

For any other people with problems, they frequently have been tweeting that they have a backlog of wire deposits.  There's a lot of new bitcoiners and the number of btc-e accounts has increased dramatically.  It is definitely frustrating though.  Glad you figured your problem out.
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December 27, 2013, 02:11:22 PM
 #129

BTC-E IS SCAMMING ME

Sent a usd deposit on november 15.  Funds went through fine.  I bought coins with the funds.  Then a hold was put on the account.  This i thought was normal since USD was deposited.  I submitted all of the requested documents almost immediately.  Sensitive documents like articles of incorporation, power of attorney, and scanned passport.  The money was sent from a corporate account so they asked for company documents.  Now almost 2 months later my account is still on hold.  I have submitted numerous support tickets and emails and I either get no response or some irrelevant statement like we need your passport which i sent 7 times.  At this point all i want to do is take my coins and close the account, but they will not let me.  My coins are on hold for all this time. 

At this point i am ready to pursue legal action.  If anyone knows how I can do so, please let me know.  

These people are either completely incompetent, or scammers.  I really hope its incompetence.  
jpharneyllc
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January 01, 2014, 04:06:10 AM
 #130

BTC-E IS SCAMMING ME

Sent a usd deposit on november 15.  Funds went through fine.  I bought coins with the funds.  Then a hold was put on the account.  This i thought was normal since USD was deposited.  I submitted all of the requested documents almost immediately.  Sensitive documents like articles of incorporation, power of attorney, and scanned passport.  The money was sent from a corporate account so they asked for company documents.  Now almost 2 months later my account is still on hold.  I have submitted numerous support tickets and emails and I either get no response or some irrelevant statement like we need your passport which i sent 7 times.  At this point all i want to do is take my coins and close the account, but they will not let me.  My coins are on hold for all this time. 

At this point i am ready to pursue legal action.  If anyone knows how I can do so, please let me know.  

These people are either completely incompetent, or scammers.  I really hope its incompetence.  
For anyone needing BTC-e support tickets answered, you need to go to the BTC-e's main thread here: https://bitcointalk.org/index.php?topic=40889.0;topicseen...State your case and list any support tickets..After weeks of emailing them and unanswered support tickets, I got a resolution to my deposit issues (same as above)with no problem. They appear to be swamped, and have little/no customer service support team except for here.
feebs
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January 02, 2014, 04:15:34 PM
 #131

why is btc-e using okpay as an option to deposit?  my money is trapped in okpay for more than 50 days already and i consider myself scammed a month ago already
bryant.coleman
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January 02, 2014, 04:29:36 PM
 #132

For anyone needing BTC-e support tickets answered, you need to go to the BTC-e's main thread here: https://bitcointalk.org/index.php?topic=40889.0;topicseen...State your case and list any support tickets..After weeks of emailing them and unanswered support tickets, I got a resolution to my deposit issues (same as above)with no problem. They appear to be swamped, and have little/no customer service support team except for here.

Thanks for posting this. At least the support is watching this thread. If they are overwhelmed, then there is no use in getting angry with them.

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Cefalu
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January 02, 2014, 06:03:00 PM
 #133

Well, there is some reason to be upset.
Scroll up to my December 9 post above, you will see that only the victims have rotated,
except for some who are still screwed.
feebs
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January 06, 2014, 10:30:49 AM
 #134

btc-e's owners wishes to be anonymous according to coindesk.com, i wonder why?
BCNext.
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January 06, 2014, 10:54:18 AM
 #135

i trust btc-e. they are good people
Come-from-Beyiond
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January 06, 2014, 11:12:12 AM
 #136

you can trust btc-e. they are no scammers
szarlejowiec
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January 06, 2014, 11:27:18 AM
 #137

I've never heard of anyone that has been scammed by BTC-E. Tickets might take a while for them, but everything's working out well at some point.
But you can never be sure Smiley Keep your money in your wallets, unless trading. And BTC-E is the most "hidden" stock in terms of owners.
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January 07, 2014, 07:40:15 AM
 #138

I've never heard of anyone that has been scammed by BTC-E. Tickets might take a while for them, but everything's working out well at some point.
But you can never be sure Smiley Keep your money in your wallets, unless trading. And BTC-E is the most "hidden" stock in terms of owners.

Well I have been scammed by them. I lost a *lot* due to their policies of holding people's money, dropping support tickets after VERY short periods of time,
failing to xfer coins out after transactions have been initiated, blaming intermediary banks ( which IS sometimes the problem, but not in my case ) and
locking accounts.
Go look up Edgar and many others, here, if you are wondering whether or not to trust BTC-e:
https://bitcointalk.org/index.php?topic=40889.0
bookie988
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January 09, 2014, 05:38:42 AM
 #139

i can safely say btc-e endorses a 3rd party to scam you, that is OKPAY, the lowest cost way to fund your btc-e account

opportunity for arbitradge? sure okpay is here to make you rich by buying bitcoin in btc-e and you sell it at mtgox, put it back to okpay, the cycle goes, you get rich playing the arbitradge game

PROBLEM IS - ONCE YOU WIRE YOUR MONEY TO OKPAY, YOU CAN KISS YOUR MONEY GOODBYE, THEIR SUPPORT WILL TURN SILENT ONCE YOU SEND YOUR FUNDS, THEN IN A FEW DAYS YOU WILL CONSIDER YOURSELF SCAMMED BECAUSE YOU WILL NEVER GET YOUR WIRED MONEY BACK, IT WILL NOT BE CREDITED TO YOUR OKPAY ACCOUNT, YOUR DREAMS FOR ARBRITRADGE WILL NOT HAPPEN

all thanks to BTC-E and MTGOX

I remember looking into OKpay and finding out that it is one big scam that doesn't go away! it is run by one guy i recall. google it, go into the whois records and you'll find that it's a complete scam - although it all looks very slick.
I haven't had any problems with btc-e although their cashout methods for USD are many, some in russian - as far as i could figure a courier drops off the cash bills if you live in moscow (its one of the options in russian if you withdraw USD).

i wonder where is btc-e to defend themselves on this forum... that looks bad. Can it be so, that one of the biggest exchangers is a scam?
Italiacoin
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January 09, 2014, 01:52:17 PM
 #140

BTC-e is one of the biggest exchange ...

sometime your bank don't do what they say ...

check carefully before saying this site (or another) is a scam


Thanks!
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