Still very slow on grading wagers, waiting 2hours + when the match already ended = not good
Edit : Waiting 15hours+ now, this is pretty frustrating and borderline unacceptable
Hey magicmexian.
All major sports and leagues are graded within minutes of match completion. Even unpopular leagues are usually graded in a few minutes as well.
Esports wagers can take a lot longer to grade. This is due to a lot of factors:
1. There is no authority on results, all the big websites that track stats have been wrong more than once. We usually wait for 2 independant results to come in, before we grade esports.
2. Unlike major sports, the start times shift around all the time. That means if our odds provider gets the start time off by even 10 minutes, we have lots of users that try to take advantage of this, causing us to have to review every bet that came in for that match, to ensure no cheating was taking place.
3. On top of all this, defwins, matches getting moved around and cancelled, or different teams playing each other is very common.
Because of all these challenges, 99% of all other bitcoin sportsbook decide to stay away from Esports. One of the biggest most popular books that closed down a few months ago, decided to stop offering esports because of all the cheating, and manual work it requires.
We may review esports again in the future, and decide to stop offering it as well, as we don't want it to tarnish our reputation and have it continue to be a ton of work for our staff.
Hope this explains why that game took so long to grade, and I hope you understand.
Thanks!
