Missing $64000 USD from Bitstamp withdrwal.[RESOLVED]

[99Percent]

I made my first ever large fiat withdrawal from Bitstamp and the experience has been a nightmare.

On November 15 I requested a $64000 withdrawal and it finally was processed and confirmed November 20.

However the funds never arrived to my Mexican bank (Santander).

After waiting patiently a few days I opened a support ticket requesting some sort of documentation that shows that they have sent the wire transfer.

ZERO response on their part. Its as if no human being is working there. Its been 20 days and somewhere, someone has MY $64,000 USD and short of asking how to proceed with my lawyer I don't know else what to do.

If there is someone at Bitstamp that looks into the forum (hazek?) please PLEASE have someone take a look at ticket ##28362 or ticket #30569 as I had asked in this thread before:

https://bitcointalk.org/index.php?topic=343608.msg3802076#msg3802076

UPDATE 12-12: I finally got a response today.
UPDATE 12-18: A transfer trace (cost: 25 Euros) was requested.
UPDATE 12-31: No results yet from the transfer trace.
UPDATE 01-14 The withdrawal request was badly formed on my part. The funds were sent to an account that was not mine. The money has finally been recovered.

[gannicus]

You should have never done that, 64k is too much money to risk on a withdrawal at any existing bitcoin exchange.

[jaredfarnum]

Sounds Like "The $64,000 Question"

http://youtu.be/dl8h6GtF5Qg

http://en.wikipedia.org/wiki/The_$64,000_Question

[prezbo]

You should have never done that, 64k is too much money to risk on a withdrawal at any existing bitcoin exchange.

Why is that so? How else do you propose one cashes out this kind of money? Localbitcoins? 

[mindfulmojo]

Personally, I would've exchanged it for precious metals.

Better than fiat anyway... 

[gannicus]

You should have never done that, 64k is too much money to risk on a withdrawal at any existing bitcoin exchange.

Why is that so? How else do you propose one cashes out this kind of money? Localbitcoins? 

I am not saying to do it elsewhere, my point is that you must try it with lower amounts first, to see how it works and how long it takes.
I would withdraw 1k, and see if that works. If yes, next time I try 2, and then 5. Then I go from 8 to 8 until 64k.

[prezbo]

You should have never done that, 64k is too much money to risk on a withdrawal at any existing bitcoin exchange.

Why is that so? How else do you propose one cashes out this kind of money? Localbitcoins?  

I am not saying to do it elsewhere, my point is that you must try it with lower amounts first, to see how it works and how long it takes.
I would withdraw 1k, and see if that works. If yes, next time I try 2, and then 5. Then I go from 8 to 8 until 64k.

It's easy to say that when it's not your money and the market isn't jumping 20% a day. When you're on the spot and can potentially lose 20% or more if not acting quickly that's a whole different story.

[btbrae]

Here is their original introduction topic you might want to post there and PM/mail the OP: https://bitcointalk.org/index.php?topic=38711.0

That's a lot of money to go missing but given Bitcoin's 22x rise in value there's probably quite a lot of those kind of numbers being both withdrawn & deposited.

Hope you get it resolved, please keep this updated as I and others are interested in the outcome. Also I think it's reasonable to send another ticket if no response after each 72 hours.

[EuroTrash]

You should have never done that, 64k is too much money to risk on a withdrawal at any existing bitcoin exchange.

There comes the noob police

Now back in topic: OP claims that 1) 64k withdrawal went missing 2) BitStamp has gone silent on it.
We can't help much here other than suggesting to contact hazek about it.
OP, sorry for your trouble; please let us know how it goes.

[99Percent]

Thanks to all,

I finally got a reply from Bitstamp today. It was nothing that they couldnt have sent me in a more timely manner.

Clearly they are understaffed in their support department.

I am still missing the money and will probably have to do a trace.

All these complications just show how weak and cumbersome fiat transfers are.

[rammy2k2]

so what did they said ? they dont have the money to send ? they were sent ? whats the status ?

i was living under the impression that bitstamp is a big company, but if they cant handle a 64k transfer ....

[joesmoe2012]

Bitstamp -should- have no issue handling 100K+ withdraws.

[prezbo]

Bitstamp -should- have no issue handling 100K+ withdraws.

It doesn't. It must have to do something with it being an international transfer or something.

[hostmaster]

It's smtms problematic going over 45k... Payza has such limitations as well on bankwires. If they limit it's for a reason...

[X68N]

it could be a problem of international transfer. These suck because some banks just take your money.

Also i would send in 1/10-amounts, not all together.

There could be a second source of the problem. In a lot of countries amounts over 10000 USD/€ or whatever
are seen as suspicious and potential drug money. So Banks are allowed to hold and call the police...
You can google it if this applies to the country where Bitstamps is, i guess it will be so.

[99Percent]

I asked Bitstamp before requesting the withdrawal. if they could foresee any problems sending this amount to Mexico. They confirmed that there would be none. I also asked my bank if there are any restrictions or limits in international wire transfers and they told me there would be none. At the most I might have to fill out a form declaring the source of the money for AML requirements.

[nate008]

So , you updated the post , and said that you got an update and a response from bitstamp.
What  did they say , your transaction as never processed , they already sent the money , they don't have a clue about your issue?

[99Percent]

I requested the details of the wire they sent so I can check with my bank. And thats what they replied.

[nate008]

I requested the details of the wire they sent so I can check with my bank. And thats what they replied.

So , at least they told you that they've already sent the wire payment , didn't they?

[X68N]

any news?