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Bitcoin Forum > Bitcoin > Mining > Hardware > KNC Jupiter (almost) completely dead, help please?
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BroTroxer (OP)
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December 20, 2013, 12:43:21 PM
 #21
Quote from: RoadStress on December 19, 2013, 06:02:14 PM
Quote from: BroTroxer on December 19, 2013, 12:46:43 PM
RMA accepted. The miner should be up and running again in a month.

Why a month? It took me less than one week to RMA one dead board starting with my first e-mail to them and ending with powering the board up.

Holidays usually adds quite a few days each way when mailing packages. Even with express shipping which adds $150 to the shipping cost they would not guarantee the package would arrive at KNC before december 30th. If I'm lucky I receive the replacement board in the first week of January.
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