 |
December 18, 2013, 11:58:53 AM |
|
On Dec 3 I wired USD funds to MTGox. On Dec 5 they emailed me that the funds had been received by mistake in JPY , and that unless I contacted them otherwise in 3 days, they would credit my account in JPY.
I called my bank, tried to fix it, of course banks don't care so finally on Dec 11 I tell MtGox to go ahead and complete the funding in JPY. They reply to tell me that "the banking procedure has changed and the deposit would reach us in 7 - 10 business days." 7-10 days when on Dec 5 they already told me that they had received the funds? When I complain they essentially tell me to get stuffed and it's either take it or take it....
Today, I get the following email!!
Dear Valued Customer,
Your deposit has been put on hold as a result of our confirmation process.
To complete the final step of this process we require your company's registration documents for verification.
Verification had been completed almost 1 year ago, on November 27, 2012 and as a matter of fact they are showing that same account where I wired the funds from as a verified account for the withdrawal!!
Am I ever going to see my money again with these people? Is this how they make money really by sitting on funds forever and finding lame excuses to hold onto money even longer?
|
